Troubleshooting - NETOGY UPS100-PLUS User Manual

Physical
Unit Dimension (mm)
Net Weight (Kg)
Environment
Operating Temperature
Humidity
Noise Level
* Product specifications are subject to change without notice.
* To ensure the safety of transportation, the battery is not fully charged
when leaving the factory. Please charge before use.

8. Troubleshooting

Issue / Error
Status LED is RED
25% Battery capacity
indicator LED is flashing
Neither the 9V nor the
12V LED is on
Status LED is flashing
YELLOW
USB Ports are not
working
All power indicator
LEDs flashing
253 x 146 x 45mm
0.7kg
0° - 40° C
20% - 90%
Less than 40dB
Possible Explanation/Solution
This is not an error or issue. This means that the AC/Mains
power is off and the connected devices are running from the UPS
battery power.
This indicates that the remaining battery capacity is very low
(below 25%) and the battery power will run out soon if the AC/
Mains power is not restored.
This is not an error or issue. This only means that there is no
device with a load connected to the Yellow 9V/12V Output port
on the UPS. 1 of these 2 LEDs will light up only when a device
is connected to this port. Which LED to light up will depend on
which voltage the Selector switch is set to.
The maximum Output power of the UPS is exceeded and the
USB ports have been disabled as result. To resolve this, remove
excess load by removing/disconnecting some of the connected
devices.
Confirm if the STATUS LED is flashing Yellow. If so; the maximum
Output power of the UPS is exceeded and the USB ports have
been disabled as a result. To resolve this, remove excess load by
removing/disconnecting some of the connected devices.
The maximum Output power of the UPS is exceeded and the
disabling the USB ports did not resolve/reduce the load enough.
To resolve this, remove excess load by removing/disconnecting
some of the connected devices.
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