Palmdoc II Owner's Manual
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Palmdoc II Owner's Manual

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Let me be your guide.
Palmdoc 2 User Man.indd 1
24/08/2017 10:49

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Questions and answers

Ruth
May 24, 2025

How to change batteries

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1 comments:
Mr. Anderson
May 26, 2025

To change the batteries in the PalmDoc II:

1. Remove the old batteries.
2. Insert new batteries, making sure they are aligned properly.
3. Close the battery cover.
4. Press the “M” button to turn the meter on and check the time and date.

Note: Replacing the batteries does not erase stored test results, but you may need to reset the date and time.

This answer is automatically generated

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Yusuf Ben-Ali
June 7, 2025

How to connect to my laptop and access tests. Palmdoc 2

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Summary of Contents for Palmdoc PalmDoc II

  • Page 1 Let me be your guide. Palmdoc 2 User Man.indd 1 24/08/2017 10:49...
  • Page 2 Palmdoc 2 User Man.indd 2 24/08/2017 10:49...
  • Page 3 Owner’s Manual Palmdoc 2 User Man.indd 3 24/08/2017 10:49...

  • Page 4: Letter To Meter Owner

    Dear PalmDoc II Meter Owner: Thank you for choosing the PalmDoc II meter as your blood glucose monitoring system. Please read this manual carefully as it contains important information about your new PalmDoc II system. A warranty registration card is included with your system.
  • Page 5 • Allow you to perform Alternate Site Testing (AST). • Have memory and data management capabilities. PalmDoc’s software gives you and your healthcare professionals powerful graphic tools to manage your diabetes. Owner’s Manual Palmdoc 2 User Man.indd 3...

  • Page 6: Table Of Contents

    Important Test Strip Information ......15-16 Introduction to PalmDoc II Meters ......17-18 Intended Use .............. 17 Test Principle ............17-18 Contents of the PalmDoc II Meter .......18 Setting up the PalmDoc II Meter ......19-26 Key Functions of the Meter........19 Meter Display ............20-21 Speaking Function .............
  • Page 7 Using the Meter Memory ........42-44 Specifications ..............45 Caring for your PalmDoc II Meter ......46-50 Cleaning your System ..........46 Lancing Device ............46 Disinfecting your System ........46-47 Storing your System ..........47 Battery ................ 48 Low Battery ............48-49 Battery Replacement ...........

  • Page 8: Important Safety Instructions

    Important Safety Instructions Read this before using your PalmDoc II meter. The following basic safety precautions should always be taken. • For self-testing only. • For in vitro diagnostic use only. • Your PalmDoc II meter, PalmDoc test strips, lancets and lancing device are for single patient use only.
  • Page 9 For further information, please refer to: “FDA Public Health Notification: Use of Fingerstick Devices on More than One Person Poses Risk Owner’s Manual Palmdoc 2 User Man.indd 7 24/08/2017 10:49...
  • Page 10 Transmitting Blood-borne Pathogens” (2011) http://cdc.gov/injectionsafety/Fingerstick- DevicesBGM.html DO NOT CHANGE YOUR TREATMENT BASED ON A SINGLE RESULT THAT DOES NOT MATCH HOW YOU FEEL OR IF YOU BELIEVE THAT YOUR TEST RESULT COULD BE INCORRECT. Owner’s Manual Palmdoc 2 User Man.indd 8 24/08/2017 10:49...

  • Page 11: Important Health-Related Information

    ≤ 0.08 mmol/L Salicylate ≤ 4.34 mmol/L Iodide ≤ 8,000 U/dL ≤ 3.21 mmol/L Haemoglobin ≤ 0.32 mmol/L Xylose ≤ 6.66 mmol/L Heparin Tolazamide Gentisic Acid If you are experiencing symptoms that are not Owner’s Manual Palmdoc 2 User Man.indd 9 24/08/2017 10:49...
  • Page 12 Inaccurate results may occur in severely hypotensive individuals or patients in shock. Inaccurate results may occur for individuals experiencing a hyperglycemic-hyperosmolar state. Please refer to the test strip package insert for additional important information. Owner’s Manual Palmdoc 2 User Man.indd 10 24/08/2017 10:49...

  • Page 13: Alternate Site Testing (Ast)

    PalmDoc II meters allow you to test on your palm, forearm, upper arm, calf or thigh. See Figure 1. What is the Advantage?
  • Page 14 During a relaxed and calm state. Do not use AST if: You have reason to believe you have hypoglycemia or hyperglycemia. Your routine glucose results are often fluctuating. You are pregnant. Owner’s Manual Palmdoc 2 User Man.indd 12 24/08/2017 10:49...
  • Page 15 An alternate site device is required to perform AST. If you do not have an alternate site device but would like to use one, please contact your local distributor. Owner’s Manual Palmdoc 2 User Man.indd 13 24/08/2017 10:49...

  • Page 16: About Palmdoc Test Strips

    About PalmDoc Test Strips Key Functions of the Test Strip PalmDoc II meters measure the amount of sugar in the blood, commonly referred to as blood glucose. Blood is applied to the opening of the absorbent channel on the end of the test strip and is automatically drawn into the test strip.

  • Page 17: Important Test Strip Information

    Instead, wash the test site thoroughly with soap and water only. • Immediately use a test strip after removing it from the vial, replace the vial cap and close it tightly to prevent exposure to moisture. Owner’s Manual Palmdoc 2 User Man.indd 15 24/08/2017 10:49...
  • Page 18 Warning: Keep the test strip vial away from children; the vial cap and the test strips can be a potential choking hazard. Never chew or swallow a test strip. If this occurs, please seek medical assistance immediately. Owner’s Manual Palmdoc 2 User Man.indd 16 24/08/2017 10:49...

  • Page 19: Introduction To Palmdoc Ii Meters

    Introduction to PalmDoc II Meters Intended Use PalmDoc II blood glucose monitoring systems are intended for use outside the body ( in vitro diagnostic use only) and should only be used for blood glucose (blood sugar) testing with fresh capillary whole blood samples.

  • Page 20: Contents Of The Palmdoc Ii Meter

    Contents of the PalmDoc II Meter The PalmDoc II meter is available as a meter only or as a meter kit. Please check the package contents on the outside of the box. Please review...

  • Page 21: Setting Up The Palmdoc Ii Meter

    Setting up the PalmDoc II Meter Key Functions of the Meter Test Strip Slot Insert the test strip here. The meter will turn on automatically. LCD Display Guides you through the test using symbols and simple messages. Main Button Turns the meter on or performs other functions described in this manual.

  • Page 22: Meter Display

    Figure 4 sample should be applied. Unit of Measure Indicates what unit of measure the test result is displayed in. Control Solution Test Symbol Shows that you are in control solution mode. Owner’s Manual Palmdoc 2 User Man.indd 20 24/08/2017 10:49...
  • Page 23 Temperature Symbol Appears when temperature is outside of operating range. Low Battery Symbol Figure 5 Appears when the battery power is low. Voice Symbol Shows if audio function is on. Owner’s Manual Palmdoc 2 User Man.indd 21 24/08/2017 10:49...

  • Page 24: Speaking Function

    Speaking Function The PalmDoc II meter talks you through each step of your testing procedure. What does the When does the meter say? meter speak? Your meter is on. Please When the meter is wait. Please insert the test turned on.

  • Page 25: Setup Steps

    Setup Steps The PalmDoc II meter has several different settings that may need to be adjusted before using the meter. You should check the time and date each time the batteries are replaced. STEP 1: Insert the Batteries Open the battery cover located on the backside of the meter.
  • Page 26 Press and release the “M” button to advance the date. With the correct date on the display, press the “SET” button and the month segment will start flashing. See Figure 10. Figure 9 Owner’s Manual Palmdoc 2 User Man.indd 24 24/08/2017 10:49...
  • Page 27 Press and release the “M” button to advance the minutes. With the correct minutes on the display, press the “SET” button and the deL symbol will start flashing. See Figure 13. Figure 12 Owner’s Manual Palmdoc 2 User Man.indd 25 24/08/2017 10:49...
  • Page 28 Setup is now complete. “OFF” is displayed and the meter will turn off. See Figure 13. Figure 13 Owner’s Manual Palmdoc 2 User Man.indd 26 24/08/2017 10:49...

  • Page 29: Control Solution Testing

    Control Solution Testing If your PalmDoc control solution did not come with a PalmDoc Control Solution Insert, the following information shall take the place of the insert. Control Solution Level: Normal High Intended Use: PalmDoc control solution is a red liquid that contains glucose that will react with test strips and produce a test result.
  • Page 30 Caution: The control solution ranges are located on the back of the PalmDoc test strip vial. They are not recommended target ranges for your blood glucose. Important Information: • Use only PalmDoc control solutions with your PalmDoc II meter. • Check the expiration date on the bottle.
  • Page 31 • If you change the battery in the meter. Storage and Handling: • Store the control solution tightly closed at temperatures between 39°F (4°C) and 86°F (30°C). • Do not freeze. Do not store in your car. Owner’s Manual Palmdoc 2 User Man.indd 29 24/08/2017 10:49...

  • Page 32: Performing A Control Solution Test

    If you decide not to perform a control solution test, press the “M” button again and the “ ” symbol will disappear. Owner’s Manual Palmdoc 2 User Man.indd 30 24/08/2017 10:49...
  • Page 33 See Figure 14. 5. Bring the tip of the test strip to touch the drop of solution Figure 14 until the meter beeps. Owner’s Manual Palmdoc 2 User Man.indd 31 24/08/2017 10:49...
  • Page 34 After five (5) seconds, the control solution test result appears on the display. Compare the test result with the range printed on the test strip vial. Each vial of PalmDoc Blood Glucose Test Strips may have Normal 5-10 mmol/L a different control solution range.
  • Page 35 • An error in performing the test • Control solution bottle not shaken well • Expired or contaminated control solution • Control solution that is too warm or too cold • Test strip deterioration • Meter malfunction • Test strips expired Owner’s Manual Palmdoc 2 User Man.indd 33 24/08/2017 10:49...
  • Page 36 DO NOT use the system to test your blood glucose level. If you are unable to resolve the problem, contact your local distributor. Owner’s Manual Palmdoc 2 User Man.indd 34 24/08/2017 10:49...

  • Page 37: Performing A Blood Glucose Test

    Arrow. See Figure 20. STEP 4: Pull back the Sliding Barrel until it makes a click, indicating that the Lancet Carrier is locked into position. See Figure 21. Figure 21 Owner’s Manual Palmdoc 2 User Man.indd 35 24/08/2017 10:49...
  • Page 38 • These devices are intended to be used for patient self-monitoring and should not be used to collect blood from more than one person as this poses a risk of transmitting blood-borne pathogens such as Hepatitis B or HIV. Owner’s Manual Palmdoc 2 User Man.indd 36 24/08/2017 10:49...

  • Page 39: Getting A Blood Sample

    Do not smear the blood sample. See Figure 23. To obtain the most accurate results, wipe off the first drop of blood and gently milk the finger to obtain another drop of blood. See Figure 24. Owner’s Manual Palmdoc 2 User Man.indd 37 24/08/2017 10:49...
  • Page 40 Figure 25 Warning: The first drop of blood usually contains tissue fluid and serum, which may affect the test result. It should be discarded. Owner’s Manual Palmdoc 2 User Man.indd 38 24/08/2017 10:49...

  • Page 41: Applying Blood To The Test Strip

    Blood will be drawn into the test strip. See Figure 27. If the test strip confirmation window is full, you will hear a beep. See Figure 28. Voice Speaks: “Testing.” Figure 27 Owner’s Manual Palmdoc 2 User Man.indd 39 24/08/2017 10:49...
  • Page 42 STEP 3: Read Your Result After the meter counts down from 5 to 1, your blood glucose test result appears along with the unit of measure, date and time. See Figure 29. Figure 29 Owner’s Manual Palmdoc 2 User Man.indd 40 24/08/2017 10:49...
  • Page 43 Caution: If you cannot test due to a problem with your testing supplies, contact your local distributor. Failure to test could delay treatment and/or lead to serious medical conditions. Owner’s Manual Palmdoc 2 User Man.indd 41 24/08/2017 10:49...

  • Page 44: Using The Meter Memory

    Using the Meter Memory The PalmDoc II meter stores a maximum of the 900 most recent blood glucose test results with date and time in its memory. It also provides you with 7, 15, 30, 45, and 90–day averages of your blood glucose test results.
  • Page 45 “M” button once and the next most recent test result will appear. See Figure 33. Each time you press and release the “M” button, the meter will recall up to your last 900 Owner’s Manual Palmdoc 2 User Man.indd 43 24/08/2017 10:49...
  • Page 46 “OFF” and turn off automatically. • Day averages are calculated from results obtained during the 7, 15, 30, 45, and 90 days preceding the current date and time settings. Owner’s Manual Palmdoc 2 User Man.indd 44 24/08/2017 10:49...

  • Page 47: Specifications

    Operating Condition: 50°F–104°F (10°C– 40°C), 10-85% R.H. (non-condensing) Storage/Transportation Condition: 39.2°F – 104°F (4°C–40°C), 10-85% R.H. Measurement Units: Preset by factory only Measurement Range: 1.1–33.3 mmol/L The specifications may be changed without prior notice. Owner’s Manual Palmdoc 2 User Man.indd 45 24/08/2017 10:49...

  • Page 48: Caring For Your Palmdoc Ii Meter

    Do not use bleach. Disinfecting your System If your PalmDoc II meter is being operated by a second person who is providing testing assistance to the user, the meter and lancing Owner’s Manual Palmdoc 2 User Man.indd 46...

  • Page 49: Storing Your System

    Please contact your local distributor if you have any questions. Storing Your System PalmDoc II meters do not require special maintenance. • Store the meter, test strips and control solution in the carrying case after each use in a cool, dry place.

  • Page 50: Battery

    Battery PalmDoc II meters come with two (2) 1.5 V AAA alkaline batteries. Batteries are manufactured in a charged state and not designed for recharging. Recharging the batteries can cause battery leakage, or in some cases, high pressure rupture. Replace both batteries at the same time.

  • Page 51: Battery Replacement

    Replacing the batteries does not affect the meter’s memory (previous test results stored in the memory). However, the date and time settings may need to Owner’s Manual Palmdoc 2 User Man.indd 49 24/08/2017 10:49...
  • Page 52 • Remove the batteries if you are not going to use the device for a long period of time (i.e., 3 months or more), or the batteries might leak chemicals. Owner’s Manual Palmdoc 2 User Man.indd 50 24/08/2017 10:49...

  • Page 53: System Troubleshooting

    What it means “Lo” appears when your result is below the measurement limit, which is less than 1.1 mmol/L. “Lo” indicates hypoglycemia (low blood glucose). You should immediately consult your healthcare professional. Owner’s Manual Palmdoc 2 User Man.indd 51 24/08/2017 10:49...

  • Page 54: Error Messages

    Action: Replace the battery immediately. What it means: Appears when inserting a used test strip. Action: Test with a new test strip. If the problem persists, please contact your local distributor Owner’s Manual Palmdoc 2 User Man.indd 52 24/08/2017 10:49...
  • Page 55 Action: Insert a new test strip. Only the most common error messages are listed. If your meter displays an error message that is not listed, please contact your local distributor. Owner’s Manual Palmdoc 2 User Man.indd 53 24/08/2017 10:49...

  • Page 56: Troubleshooting Guide

    The test does not start after applying the sample. Probable Cause Actions Insufficient blood Repeat the test using sample. a new test strip with a larger blood sample. Owner’s Manual Palmdoc 2 User Man.indd 54 24/08/2017 10:49...
  • Page 57 Apply (Two (2) minutes after sample only when the user action). “ ” symbol appears on the display. Defective meter. Please contact your local distributor for assistance. Owner’s Manual Palmdoc 2 User Man.indd 55 24/08/2017 10:49...
  • Page 58 Control solution is too warm or too cold. should come to room temperature (between 39°F/4°C and 86°F/30°C) before testing. Test strip deterioration. Please repeat the test with a new test strip. Owner’s Manual Palmdoc 2 User Man.indd 56 24/08/2017 10:49...
  • Page 59 The control solution test is out of range. Probable Cause Actions Meter malfunction. Please contact your local distributor for assistance. Owner’s Manual Palmdoc 2 User Man.indd 57 24/08/2017 10:49...

  • Page 60: Information About Your Palmdoc Ii Meter

    Information About your PalmDoc II Meter Comparing Meter and Laboratory Results The test results you obtain from your meter may differ somewhat from your laboratory results due to normal variation. Meter results can be affected by factors and conditions that do not...
  • Page 61 (severe dehydration) may also cause a meter result to be different from a laboratory result. References: Surwit, R.S., and Feinglos, M.N.: Diabetes Forecast (1988), April, 49-51. Sacks, D.B:“Carbohydrates.” Burtis,C.A, and Owner’s Manual Palmdoc 2 User Man.indd 59 24/08/2017 10:49...

  • Page 62: Performance Characteristics

    Pooled Mean (mmol/L) 2.5 19.6 CV (%) 3.1% 2.4% Repeatability Blood Glucose 1.7~ 2.9~ 6.2~ 8.4~ 14.0~ (mmol/L) 13.9 22.2 Pooled Mean 11.0 18.0 (mmol/L) CV (%) 6.9% 4.3% 3.5% 3.3% 2.6% Owner’s Manual Palmdoc 2 User Man.indd 60 24/08/2017 10:49...
  • Page 63 For glucose concentrations between 2.22 mmol/L and 28 mmol/L Within ± 0.83 mmol/L or ±15 % 590/600 (98.3%) The PalmDoc II Blood Glucose Monitoring System meets the requirements for System Accuracy as stated in ISO 15197:2013. • User Performance: A study evaluating glucose values from fingertip,...
  • Page 64 5.55 mmol/L. Owner’s Manual Palmdoc 2 User Man.indd 62 24/08/2017 10:49...

  • Page 65: Symbols Information

    The blood glucose meter, test strips, and control solution fulfil the requirements of Directive 98/79/EC on in vitro diagnostic medical devices. The lancet fulfils the requirements of Directive 93/42/EEC on medical devices. Owner’s Manual Palmdoc 2 User Man.indd 63 24/08/2017 10:49...
  • Page 66 Owner’s Manual Palmdoc 2 User Man.indd 64 24/08/2017 10:49...
  • Page 67 Owner’s Manual Palmdoc 2 User Man.indd 65 24/08/2017 10:49...
  • Page 68 10-62-6910-0103 V2-OCT15 Owner’s Manual Palmdoc 2 User Man.indd 66 24/08/2017 10:49...

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