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BOROSIL BOTG25CRS12 User Manual page 9

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This product comes with a warranty of Two Years on product from the date of purchase
as specified on the Warranty Card. This is against all defective material or workmanship.
In the event of a defect, Borosil Limited at its sole choice, will either repair or replace this
product or any component of the product found to be defective free of cost through any
Borosil Authorized Service Center or at customer place or with dealer from whom it has
been purchased during the warranty period.
For any information or problem, contact Borosil Customer Care Toll free no.
1800 120 8499, 1800 224 550 or e-mail us at customercare@borosil.com or
contact your local dealer or Borosil Authorized Service Centre and provide
information about the defect with the model number and serial number of the product.
The warranty is not valid in case :
1.
Product is not used according to user manual.
2.
Defects caused by improper or reckless use.
3.
Repairs done by persons other than Borosil Authorized Service Centre.
4.
Modifications of any nature made in the product.
5.
Tampered serial number and incomplete warranty card after purchase.
6.
Product if used for commerciaI purpose (i.e. other than domestic use)
7.
Usage of parts not recommended by Borosil or those made by other manufacturers.
8.
The model no. on the invoice is different from the product to be repaired
9.
Borosil is not responsible for accidents arising due to the use of accessories not
designed for the utilisation with this product.
10. If the defects are caused by fire, flood and the other act of god.
11. If the defects are caused by use of incorrect current or voltage or faulty electric
power supply.
12. All consumables and parts susceptible to normal wear & tear are not covered under
this warranty.
13. This warranty does not cover damage or injury caused by accident, mishandling,
misuse or normal wear and tear or for loss of injury, directly or indirectly arising out
of use of this product. The decision of the company in this regard shall be final.
14. If the product is used with any type of adapter or connector.
15. If the product is used in locations with different electrical specifications.
8

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