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Troubleshooting
Problem
Possible Causes
1. Heat intensity is too low given the initial
water temperature and the selected final
water temperature.
Time required to
heat water was very
2. Windy conditions causing poor heating
long and
efficiency with stove.
temperature was
cooler than
expected.
3. Heat deflector was not used when
(18+ minutes)
heating with a stove.
1. Thermostat temperature dial was not
set properly.
2. The elevated water bag was positioned
too high.
Heated water is
cooler than
3. Faulty thermostat valve.
expected.*
1. Thermostat temperature dial was not
been set properly.
Heated water is
warmer than
2. The elevated water bag was positioned
expected.*
too low.
3. Heat intensity is too high given the initial
water temperature and the selected final
water temperature.
4. Faulty thermostat valve.
© 2015 BoundaryTEC, LLC.
Solutions
1. Repeat heating.**
2. Repeat heating, shielding system from
wind according to stove manufacturer's
operating instructions.**
3. Repeat heating, positing the heat
deflector in the center of the coil.**
**If reheating water, use a reduced heat
intensity according to the chart on pg 12 to
avoid temperature overshoot.
1. Set the preferred temperature on the
dial. Repeat heating.**
2. Elevate bag as shown on pg 8 and
connect system as shown on pg. 9. Repeat
heating.**
3. Inspect thermostat valve (see
maintenance section)
**If reheating water, use a reduced heat
intensity according to the chart on pg 12 to
avoid temperature overshoot.
For an Immediate Solution #1 - 4 : Dilute
bag with cold water or allow water to cool
before using.
1. Set the preferred temperature on the
dial.
2. Elevate bag as shown on pg 8 and
connect system as shown on pg. 9.
3. Adjust heat intensity within
recommendations on heating chart. (see
pg. 12.)
4. Inspect thermostat valve (see
maintenance section)
DOC: 100-032E
17
Questions?
800.753.9943
support@boundarytec.com
www.boundarytec.com
Problem
Water does not
flow after
interconnecting
the heating
system.
Steam is
produced while
heating coil.
(continued)
Possible Causes
1. Supply water bag is not elevated and
1. Elevate bag as shown on pg 8 and
connected properly.
connect system as shown on pg. 9.
2. The rubber tubing is kinked.
2. Straighten tubing to remove kink.
3. Thermostat valve is clogged.
3. Inspect thermostat valve (see
maintenance section)
In the event that steam is produced during operation
(indicated by a gurgling or hissing sound similar to a coffee maker)
First, immediately remove coil from heat without directly touching heated parts or tubing,
then follow troubleshooting recommendations below.
1. Cold water bag is not elevated and
1. Remove coil from heat. Elevate bag as shown
connected properly.
on pg 8 and connect system as shown on pg. 9.
Verify air has purged and water is flowing into
lower bag. Resume heating.
2. Heat was applied to the coil
2. Remove coil from heat. Verify air has purged
before all air was purged and water
and water is flowing into lower bag. Resume
was flowing through system.
heating.
3. Coil was not removed from the
3. Remove coil from heat. Allow to cool before
heat before the water level fell to
handling. (In the future, remember to remove
the outlet port of the elevated bag.
coil from heat before the water level of the
elevated bag falls to the outlet port.)
4. The rubber tubing is kinked
4. Remove coil from heat. Straighten rubber
tubing to remove kink.
and water is flowing into lower bag. Resume
heating.
5. The system is air-locked. This may
5. Remove coil from heat. Allow to cool before
occur if the coil is not properly
handling. Disconnect heating coil assembly from
drained from a previous use.
bags, properly drain coil and tubes. Reconnect.
Verify air has purged and water is flowing into
lower bag. Resume heating.
6. Thermostat valve is clogged or
6. Remove coil from heat. Allow system to cool.
faulty.
Inspect thermostat valve (see maintenance
section).
18
© 2015 BoundaryTEC, LLC.
Solutions
Verify air has purged
DOC: 100-032E
Questions?
800.753.9943
support@boundarytec.com
www.boundarytec.com
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