IBM WorkPad c3 Getting Started page 8

Troubleshooting and Contacts
Register your WorkPad c3 PC companion
Please take a few moments to provide us with information that will help IBM to better
serve you in the future. Your responses are valuable to us in developing products and
services that are important to you, as well as in developing better ways to communi-
cate with you.
• Register today on the World Wide Web!
http://www.pc.ibm.com/register/
Before calling technical support, try this:
• Charge your companion as described earlier in this guide. Make sure all the
connections between the companion, cradle, computer, and power source are secure.
• Perform a soft reset by unscrewing the top of your stylus and using the pin inside
to gently press the reset button on the back of your companion.
• If your companion still doesn't turn on, perform a hard reset by holding down the
black power button while doing a soft reset. Then release the power button.
For IBM HelpCenter service and support information see the "Handbook
for the WorkPad c3 PC companion" for more details.
Note: There are thousands of third-party applications available for the Palm
Computing
software developer.
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platform. For questions and support, please contact the