IBM ThinkPad 570E Hardware Manual page 24

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6. Procedure index and page number in which the
failing FRU was detected
7. Failing FRU name and part number
8. Machine type, model number, and serial number
9. Customer's name and address
Before checking problems with the computer, determine
whether the damage is covered under the warranty by
referring to the following:
Note for warranty
During the warranty period, the customer may be
responsible for repair costs if the computer damage
was caused by misuse, accident, modification,
unsuitable physical or operating environment, or
improper maintenance by the customer. The following
list provides some common items that are not covered
under warranty and some symptoms that might
indicate that the system was subjected to stress
beyond normal use.
Important
The following is not covered under warranty:
LCD panel cracked from the application of
excessive force or from being dropped.
Scratched (cosmetic) parts.
Cracked or broken plastic parts, broken latches,
broken pins, or broken connectors caused by
excessive force.
Damage caused by liquid spilled into the system.
Damage caused by the improper insertion of a
PC Card or the installation of an incompatible
card.
Damage caused by foreign material in the
diskette drive.
Diskette drive damage caused by pressure on
the diskette drive cover or by the insertion of a
diskette with multiple labels.
Damaged or bent diskette eject button.
Fuses blown by attachment of a nonsupported
device.
Forgotten computer password (making the
computer unusable).
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ThinkPad 570 and 570E Hardware Maintenance
Manual