Table of Contents
Advertisement
6700C Series
Sensor Operated Mixing Faucet
Troubleshooting Guide
Normal Operation: When power is connected, the faucet will immediately perform diagnostic function. You
will hear a clicking sound and see lights flash. When the user's hands are placed under the spout, the light
will flash once and water will start to flow. Water flow will stop when hands are removed. The red indicator
light will flash when the batteries are low.
Turn the manual handle clockwise to increase temperature and counter-clockwise to decrease.
Problem
Faucet will not turn on:
Faucet will not shut off,
has low glow, or drips:
IMPORTANT: Periodic maintenance is required for smooth and trouble-free operation of this faucet.
For service and inquiry about available repair kits, please call Hydrotek Technical Support at (800) 922-
Care and Cleaning Instructions:
• WARNING! Using abrasive or chemical cleaners will damage the chrome or decorative finishes.
• Use only soap and water to clean the finish, then wipe dry with a clean cloth.
• If chemical cleaners are used for other parts of the lavatory, ensure that the faucet is protected from
potential contact from those cleaners.
6700C Series
Sensor Operated Mixing Faucet
Troubleshooting Guide
Possible Cause
Water not turned on
Power supply failure
Low battery
Electronic PCB / Sensor is
defective
Solenoid valve is clogged
In-line filter is clogged
Solenoid coil is defective
Flow control is clogged
The solenoid valve is normally closed. Turn off water and activate the faucet. If there is a clicking
sound, the solenoid valve is dirty. If there is no clicking sound, then check the solenoid valve. If
the faucet is dripping, clean the solenoid valve.
To Diagnose
Check water supply
No light, no clicking:
• Check batteries
• Check power adapter
Light continues to flash
No light, no clicking:
• Reinsert batteries
• Reattach power adapter
Solenoid is clicking but no water
is coming out
Open clean-out trap and check
filter screen
Insert new batteries or reattach
power adapter. Light blinks but
no solenoid is clicking
Open flow control device and
check
9883.
Remedy
Turn water on
Reinstall or replace batteries/
Replace power adapter
Replace batteries
Replace electronic PCB
Clean solenoid
Clean or replace filter screen
Replace solenoid coil
Celan the flow control device
Advertisement
Table of Contents
