Troubleshooting - TAXON TOOLS Scart Switch Manual

3) Troubleshooting

The input device is not displayed on the output device.
- Make sure that the input device is turned on.
- Make sure that the input device is connected correctly to the Taxon Scart Switch.
- Make sure that the input device is set to analog signal output.
- Make sure that the Taxon Scart Switch is plugged to the power socket.
- Make sure that the output device is switched on.
- Make sure that the output device is properly connected to the Taxon Scart Switch.
- Make sure that the AV channel is enabled on the output device.
- Make sure that the channel select button is set to "A" or to the desired channel.
The source device is displayed with continuous failures on the output device.
- Make sure that the Scart cable of the source device conforms with the Scart standard.
- Make sure that the Scart cable which is connected directly to the output device produces a clean image.
- Clean the Scart connector (i.e. with Isopropanol) to improve pin contact.
The sound of the input device is quieter than when it's connected directly to the output device.
This is a technical limitation. Increase the volume on the output device.
I loop HD signals through the Taxon Scart Switch using an adapter and the quality is poor.
This problem cannot be solved with the current version of the Taxon Scart Switch. Use of HD signal sources
are not recommended with the device.
When any channel is selected on the output device, certain input devices automatically switch to the AV
channel. However, if another device is switched on, no image will appear. This sometimes also happens
when the AV channel is switched explicitly.
The problem is that the source device, which selects the AV channel, provides a switching voltage on pin 8
of the Scart plug. By switching to an input device that does not provide this switching voltage, the standard
channel can be reset, depending on the output device. Temporary solution: manually switch back to the AV
channel on the output device.
Permanent solution: Use a Scart cable that does not provide a switching voltage on pin 8 or use only Scart
cables with a switching voltage on pin 8.
Alternative solution: Use the RCA output of the Taxon Scart switch
The device is defective, how can I claim the 2-year warranty?
Please make sure that the error is really due to the device as for properly functioning devices shipping cost
has to be paid by the customer.
If any of the troubleshooting approached fixed the problem, the device can be returned with a preferably
understandable description of the fault, a return address, telephone number and e-mail address:
Taxon Tools KLG
Alte Zwillikerstrasse 1
8908 Hedingen
Switzerland
If there is actually a defect, the repaired device will be returned to you free of charge after a few days.
Otherwise you will be contacted regarding the payment of the return postage. Indicate to customs that it is
a repair and indicate a value of less than CHF 50.