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Dosell D36700C-01 User Manual

Medication dispenser
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User Manual
Manual for Dosell medication dispenser

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Summary of Contents for Dosell D36700C-01

  • Page 1 User Manual Manual for Dosell medication dispenser...
  • Page 2 The administrator may be the same person who uses (has medication dispensed by) Dosell but does not need to be. If you or a relative bought a Dosell online, an administrator account needs to be registered at www.dosell.com before starting to use the product.

  • Page 3: Table Of Contents

    ................15 Opening and closing the cover ..................16 Loading a new sachet roll 6.5.1 Loading a sachet roll into an empty Dosell ............. 16 6.5.2 Joining onto a existing sachet roll (refills) ............17 ................17 Removing medication sachets 6.6.1...
  • Page 4 Care and Maintenance ....................23 Transport and Storage ....................23 ................23 10.1 Moving and transporting Dosell ....................24 10.2 Long-term storage Accessories and Consumption Data ................24 ................. 24 11.1 Tape for joining sachet rolls ......................24 11.2 Bracket .........................

  • Page 5: Contents Of The Package

    * The bracket is supplied temporarily taped to the back of Dosell. ** The mains adapter is packed inside the Dosell device for delivery. To access it, see the instructions for opening the cover on 6.4 Opening and closing the cover. Note that the information concerning a warning regarding unauthorized opening of the cover only applies after Dosell has been connected and started up.

  • Page 6: Dosell's Basic Functions

    Dosell’s basic functions Dosell’s basic functions are shown in the table below, but if the device is managed by an external party (i.e. someone other than the user themselves – usually a healthcare provider) then there are also additional functions that can be seen in the table on the far right.

  • Page 7: Terms Of Use

    Each Dosell can only have one administrator. • The user and administrator for a Dosell may be the same person – but do not have • to be; if not, the administrator is typically the user’s healthcare provider or a relative.

  • Page 8: Description Of Alerts

    The following symbols are used in this user manual to draw attention to important information. Attention If you see this, it means that if the instruction is not followed the Dosell may not be able to dispense medicines as intended. The terms of use in section 3.3 must also always be fulfilled.

  • Page 9: Product Overview

    4. Product Overview 1. Sachet compartment 2. Cover 3. Space for medication sachet roll 4. Multifunction button 5. Status lights 6. Cover release latch...
  • Page 10 7. Battery compartment 8. Input for mains adapter 9. Label with serial number...

  • Page 11: Installation And Intial Startup

    Spirit level • Screw the bracket to the wall on which Dosell is to be mounted, using suitable wall plugs if needed. The person installing the device must ensure that the wall is strong enough to bear the weight of the device.

  • Page 12: Mounting Dosell On A Stand (Available As An Accessory)

    If mounting with tape, always follow the tape manufacturer's instructions and requirements of the underlying surface. Incorrect mounting could cause Dosell to detach from the bracket and be damaged. Dosell AB is not liable for any damage to the device caused by mounting with tape.

  • Page 13: Using Dosell

    Option 1: (Default) When it is time to take the medication, Dosell automatically dispenses the sachet to be taken. The sachet is deposited in the sachet compartment, which flashes with a green pulsating light, and a melody is played. This reminder is repeated at shorter and shorter...

  • Page 14: If The Medication Sachet Is Not Delivered As Expected

    Since the camera takes multiple photos, the lights will turn on and off several times; this may look like a white flashing light inside Dosell. This is normal and not an indicator of a fault.

  • Page 15: Connecting To Dosell

    Select Connect to Dosell* and follow the instructions in the app. *If you are using Dosell as a healthcare professional, you must be logged in to the app in order to connect to Dosell. Login details will be given to you by your employer.

  • Page 16: Loading A New Sachet Roll

    1. Connect to Dosell – see section 6.3 Connecting to Dosell. 2. If a sachet roll is to be loaded into an empty Dosell, follow step 6.5.1. If Dosell has been loaded previously but needs to be refilled with a new sachet roll, follow step 6.5.2.

  • Page 17: Joining Onto A Existing Sachet Roll (Refills)

    Joining onto an existing sachet roll (refills) When the sachet roll loaded in Dosell is getting low, it is recommended that a new roll is joined on to it using the tape supplied with Dosell. That way, the person who refills Dosell does not need to be there at the precise time that the first sachet of the new roll is to be dispensed, but instead can prepare the new roll one or more days in advance.

  • Page 18: Ejecting The Sachet Roll Manually

    Although this happens very rarely, the batteries may need to be replaced over time due to aging. The current battery level can be read off by connecting to Dosell through the app. Dosell is capable of running on battery power for at least 12 hours and will be able to dispense 4 sachets during this time.

  • Page 19: Change Of User (Reset To Factory Settings)

    Dosell using the app and select Configuration from the main menu. Then select the trash can in the top right corner. Make sure you empty Dosell of any remaining sachets. If there are still medication sachets in the device during a factory reset, these will be ejected backwards to facilitate emptying.

  • Page 20: Sound And Light Signals

    All the signals can be silenced by pressing the multifunction button once. If Dosell is giving a signal you can always get more information by connecting to the device via the app. 7.1 Different types of signals The signals that light up the sachet compartment are described below.

  • Page 21: Status Lights

    7.2 Status lights The three status lights (1–3) provide information on Dosell’s status and assist with diagnosing technical faults. Status light 1 – Power supply Dosell is turned on and connected to mains voltage. Green Yellow Dosell is turned on, but has no mains voltage and has switched to battery operation.

  • Page 22: Troubleshooting And Faqs

    If this does not help, contact support. Calibration of the Turn Dosell off and on again – A sachet was sensor that detects see section 6.2 Turning Dosell dispensed, but there whether there is a on and off.

  • Page 23: Care And Maintenance

    9. Care and Maintenance All Dosell’s outer parts are made of plastic and can be cleaned by wiping with a slightly damp cloth and a mild cleaning agent such as dishwashing detergent. Dosell can also be wiped with a 70% ethanol solution. However, since plastics can become brittle when repeatedly cleaned in this way, we recommend that this is done sparingly, such as when changing to a new user.

  • Page 24: Long-Term Storage

    It is best to use the original box and its inserts for transporting Dosell. 9. Unpack Dosell at the new location and hang it on a bracket. If the bracket needs to be installed in the new location, see the instructions in section 5.1 Mounting Dosell on the wall.

  • Page 25: Mains Adapter

    11.4 Mains adapter Use only the mains adapter that is supplied with Dosell. If damaged, the mains adapter must always be replaced with a new one (original part). The mains adapter has a green light that illuminates when connected to a wall outlet.

  • Page 26: Recycling The Product And Accessories

    Android: 6.0 or later 13. Recycling the Product and Accessories At the end of the Dosell subscription, the Dosell device including the accessories included on purchase must be returned to the place of purchase. Instructions for return are available from your place of purchase.

  • Page 27: Explanation Of Symbols

    15. Explanation of Symbols 15.1 Symbols on labels The serial number label is located on the back of Dosell. The packaging label is on one of the short sides of the packaging. Read the manual Before starting to use Dosell the user manual must be read and understood in its entirety.
  • Page 28 Dosell AB www.dosell.com...

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