Dosell  User Manual

Dosell User Manual

Medication dispenser

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Manual for Dosell medication dispenser

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Summary of Contents for Dosell Dosell

  • Page 1 Manual for Dosell medication dispenser...
  • Page 2 (has medication dispensed by) Dosell but does not need to be. If you or a relative bought a Dosell online, an administrator account needs to be registered at www.dosell.com before starting to use the product.
  • Page 3: Table Of Contents

    ................16 Opening and closing the cover ..................16 Loading a new sachet roll 6.5.1 Loading a sachet roll into an empty Dosell ..............17 6.5.2 Joining onto an existing sachet roll (refills) ..............17 ................17 Removing medication sachets 6.6.1...
  • Page 4 Care and maintenance ....................22 Transport and storage ....................22 ................22 10.1 Moving and transporting Dosell ....................23 10.2 Long-term storage Accessories and consumption data ................23 ................. 23 11.1 Tape for joining sachet rolls ....................23 11.2 Stand with bracket ....................
  • Page 5: Contents Of The Package

    *The bracket is supplied already fixed to the stand to allow you to hang your Dosell device up easily. If you would prefer to mount your Dosell on the wall, you will find instructions on how to do this under 5.1 Mounting Dosell on the wall.
  • Page 6: Functions

    The person responsible for ensuring that the user receives correctly filled and delivered medication sachets, and for the operation of Dosell (e.g. refilling with sachets and dealing with signals and warnings). This might be a relative or a healthcare provider, for example.
  • Page 7: Terms Of Use

    The user and medication manager may be the same person – but do not have to be. • The user and administrator for a Dosell may be the same person – but do not have to • be; if not, the administrator is typically the user’s healthcare provider or a relative.
  • Page 8: Description Of Alerts

    The following symbols are used in this user manual to draw attention to important information. Attention If you see this it means that, if the instruction is not followed, the Dosell may not be able to dispense medicines as intended. The terms of use in section 3.3 must also always be fulfilled.
  • Page 9: Product Overview

    4. Product overview 1. Sachet compartment 2. Cover 3. Space for medication sachet roll 4. Multifunction button 5. Status lights 6. Cover release latch...
  • Page 10 7. Input for mains adapter 8. Label with serial number...
  • Page 11: Installation And Initial Start-Up

    Dosell in direct sunlight, as this could make it harder to see the light signals. 5.1 Mounting Dosell on the wall If Dosell is going to be screwed to the wall, the stand must be removed before the device is mounted on the wall, as described in the following instructions:...
  • Page 12: Mounting Dosell On A Stand

    This only needs to be done once. Follow the instructions below to configure Dosell for a new user. The instructions assume that the Dosell app has been downloaded onto the phone that will be used for configuring Dosell.
  • Page 13: Using Dosell

    (see step 2 below). Attention Each time Dosell starts up, it automatically calibrates the sensor that detects whether there is a sachet in the compartment. It is therefore very important that the sachet compartment is empty when Dosell is started.
  • Page 14: If The Medication Sachet Is Not Delivered As Expected

    In the event of a technical fault Dosell may not succeed in dispensing a medication sachet when it should. A steady or pulsating red light will then appear in Dosell’s sachet compartment. A notification will then be sent to all the selected recipients. The status lights on the left-hand short side can help explain what type of error has occurred.
  • Page 15: Turning Dosell On And Off

    2. Select “Connect to Dosell”* and follow the instructions in the app . * If you are using Dosell as a healthcare professional, you must be logged into the app in order to connect to Dosell. Login details will be given to you by your employer.
  • Page 16: Opening And Closing The Cover

    6.5 Loading a new sachet roll Dosell is designed to take sachet rolls with a diameter of up to 160 mm. If the roll is larger than this, there is a risk that sachets will not be dispensed because the roll cannot rotate freely in its space behind the cover.
  • Page 17: Loading A Sachet Roll Into An Empty Dosell

    Joining onto an existing sachet roll (refills) When the sachet roll loaded in Dosell is getting low, it is recommended that a new roll is joined onto it using the tape supplied with Dosell. That way, the person who refills Dosell does not need to be there at the precise time that the first sachet of the new roll is to be dispensed, but instead can prepare the new roll one or more days in advance.
  • Page 18: Removing Individual Medication Sachets

    You can reload the remaining sachets on the roll and Dosell with then automatically resume dispensing when it is time for the next sachet on the roll to be taken.
  • Page 19: Change Of User (Reset To Factory Settings)

    Dosell is designed to be able to run on the integral, rechargeable batteries for at least 48 hours if the mains adapter has been unplugged and will be able to dispense 4 sachets during this time. When the battery level is low, Dosell will remind you to reconnect to the mains by turning the sachet compartment and status light 1 to red.
  • Page 20: Status Lights

    Green Dosell is turned on and connected to mains voltage. Yellow Dosell is turned on, but has no mains voltage and has switched to battery operation. Dosell has limited battery life – return to mains voltage as soon as possible.
  • Page 21: Troubleshooting And Faqs

    Dosell has failed to establish a connection to the cloud, probably because there is no mobile coverage. Try changing Dosell’s location. If the problem persists, contact your place of purchase Off (no light) By default, this light is always off except when it is trying to connect to or has just made contact with the cloud.
  • Page 22: Care And Maintenance

    9. Care and maintenance All Dosell’s outer parts are made of plastic and can be cleaned by wiping with a slightly damp cloth and a mild cleaning agent such as dishwashing detergent. Dosell can also be wiped with a 70% ethanol solution. However, since plastics can become brittle when repeatedly cleaned in this way, we recommend that this is done sparingly, such as when changing to a new user.
  • Page 23: Long-Term Storage

    It is best to use the original box and its inserts for transporting Dosell. 9. Unpack Dosell at the new location and hang it on a bracket. If the bracket needs to be installed in the new location, see the instructions in section 5.1 Mounting Dosell on the wall.
  • Page 24: Mains Adapter

    11.3 Mains adapter Use only the mains adapter that is supplied with Dosell. If damaged, the mains adapter must always be replaced with a new one (original part). 12. Technical information Product data Model D36700C-01 Serial number See label on back of product...
  • Page 25: Recycling The Product And Accessories

    Local regulations may vary and should be followed where the above information is not applicable. 14. Classification and regulatory information 14.1 CE mark Dosell is CE-marked as a medical device (MDR class I). The entire Dosell device is classified as an Applied Part, type BF, in accordance with IEC 60601-1.
  • Page 26: Explanation Of Symbols

    15. Explanation of symbols 15.1 Symbols on labels The serial number is located on the back of Dosell. The packaging label is on one of the short sides of the packaging. Read the manual Before starting to use Dosell, the user manual must be read and understood in its entirety.

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