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Troubleshooting
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Summary of Contents for DH Wireless Solutions PDN Genesis S2
- Page 1 PDN Genesis Field Manual FIELD MANUAL 877.524.0430...
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Page 2: Table Of Contents
PDN Genesis Field Manual Table of Contents PAGE Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 What’s Inside . -
Page 3: Welcome
WiFi hotspot. It is easy to use; just push the Standby Button to activate the gateway, and within minutes you will have a secure wireless connection. We are committed to supporting your PDN communication needs. Sincerely, DH Wireless Solutions WHAT’S INSIDE 19.8” AGM Batteries... -
Page 4: Getting To Know Your Pdn
PDN Genesis Field Manual GETTING TO KNOW YOUR PDN 10 10 10, 11 www.portablessupport.com... - Page 5 PDN Genesis Field Manual PART Quick Start Guide / Troubleshooting: Get connected and start working immediately with this accessible reference guide . Main Power Switch: Connects or disconnects power supply . Should always be “ON,” except during travel mode . Antenna: Low profile, enables critical communications .
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Page 6: General Use
PDN Genesis Field Manual GENERAL USE Battery Gauge & Main Power Switch Standby Button Main Power Switch must be in Standby Button enables and the “ON” position for the PDN disables the gateway . While in to function and charge . standby mode, Battery Gauge will When traveling by airplane, still indicate charge . -
Page 7: Quick Start Guide
PDN Genesis Field Manual Quick Start Guide 1 . Verify Main Power Switch is in “ON” position . 2 . Activate gateway by pressing Standby Button near handle; button will illuminate indicating the unit is active . Within minutes the gateway will connect to the cellular network and provide available connectivity for passing data . -
Page 8: Smartsource
PDN Genesis Field Manual SMARTSOURCE (S ) OVERVIEW SmartSource (S ) is an on-board power management system built to facilitate three basic functions . The S processor: 1 . Monitors and manages PDN power source options . 2 . Ensures on-board batteries are at optimal state of charge . 3 . -
Page 9: Troubleshooting
PDN Genesis Field Manual 7 . Once you have established effective Internet access, log off the network and push the unit’s Standby Button, the LED light will turn off, indicating gateway services have been turned off . Avoid leaving the gateway on when not in use, as it will continue to drain the batteries as long as it is connected to power . -
Page 10: Detailed Troubleshooting Guide
PDN Genesis Field Manual Detailed Troubleshooting Guide Problem/ Possible Possible Verification Symptom Cause Corrections Confirm with chosen cellular Line of provider that line of service Activate line of service on Service is is active on an eligible rate an eligible rate plan. not active plan. - Page 11 PDN Genesis Field Manual Problem/ Possible Possible Verification Symptom Cause Corrections Ensure Main power switch is Use AC power to charge “ON”. Check battery gauge battery and power gateway on front of PDN ensuring while battery is charging. Battery LEDs are displayed. Full If AC power is not available, is not battery charge is indicated...
- Page 12 PDN Genesis Field Manual Problem/ Possible Possible Verification Symptom Cause Corrections Battery gauge displays a red Open case and ensure Main power LED signal when batteries are Main Power Switch switch is connected. Batteries are in upper left corner in “OFF” disconnected when the main of service cover is in position...
- Page 13 PDN Genesis Field Manual Problem/ Possible Possible Verification Symptom Cause Corrections Determine if battery is If voltage has not accepting charge. Measure Batteries increased, then battery voltage with a voltmeter. Plug must be should be tested and into charger and measure replaced replaced if necessary.
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Page 14: Warranty
PDN Genesis Field Manual Warranty Your PDN includes a comprehensive support services and limited warranty plan . See your service plan for details or contact DHWS at www .portablessuport . c om or 877 .524 . 0 430, option 3 . WARNING To reduce risk of injury or electric shock, turn Main Power Switch to “OFF”... -
Page 15: Important Safety Instructions & Warnings
PDN Genesis Field Manual Read entire Field Manual before using your PDN. IMPORTANT SAFETY MEASURES & WARNINGS The following list alerts users of proper usage to avoid potentially hazardous situations that could result in minor or moderate injury or damage to the product or property: - Do not use PDN for any purpose other than described in this manual . -
Page 16: 12-Month Maintenance Log
PDN Genesis Field Manual 12-MONTH MAINTENANCE LOG DATE INITIALS INSPECTION NOTES / COMMENTS www.portablessupport.com... - Page 17 PDN Genesis Field Manual 12-MONTH MAINTENANCE LOG DATE INITIALS INSPECTION NOTES / COMMENTS 877.524.0430...
- Page 18 PDN Genesis Field Manual 12-MONTH MAINTENANCE LOG DATE INITIALS INSPECTION NOTES / COMMENTS www.portablessupport.com...
- Page 19 PDN Genesis Field Manual 12-MONTH MAINTENANCE LOG DATE INITIALS INSPECTION NOTES / COMMENTS 877.524.0430...
- Page 20 PDN Genesis Field Manual Place "My PDN" Label Here 175 Hill Brady Road Battle Creek, MI 49037 877.524.0430 www.dhm2m.com www.portablessupport.com © Digital Highway, Inc., ver. FM1912...
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