HeiSolar PHOENIX Series User Manual

Trouble Shooting
No Situation Trouble shooting steps
.
Check if the solar panel is blocked from
the sunlight by houses, trees and other
obstacles
Check if there is any artificial light
source(s) illuminate on the solar panel
at the night
Check the battery have power or not
( There will be a green light flashing on
microwave sensor if the battery have
power)
1 No light at night
If all step above have no problem
Test battery voltage
Test solar panel voltage
Check if the solar panel is blocked from
the sunlight by houses, trees and
other obstacles
Check if the surface of the solar panel
A serious shortage
2 is dusty or covered
of working time
Confirm the working mode is correct
or not
Lighting installation area is a long time
cloudy and rainy days (more than 5
days)
Check the working mode is corret or not
Check if the air temperature close to
Lights fail to turn
human body temperature
3 on properly when
humans approach
Check if the installation height is
too high
PHOENIX SERIES
3 User Manual
Solution
Clear obstructions or change installation
location
Remove the artificial light source(s) of
interference or change the installation location
Put the solar lamp in strong sunshine charging
4-6 hours,then observe the lights at night
Disconnect the cable between the solar panel
and lamp, then connect it again, then press M
button working mode, then wait for 1 min, lamp
will be lighting again
If the battery voltage is lower than 11 V, the
battery has been protected automatically. Please
use solar panel charge the battery directly (do
not through solar charge controller), after full
charged, battery voltage shows 14V or above
14V, then observe the lighting situation at night
Test solar panel voltage at sunshine.if the
volatge of solar panel lower than 10v, please
replaced damaged battery
Clear obstructions or change installation
location
Clean the surface of solar panels as
detailed above
Use the remote control to readjust the
working mode to M
Under normal circumstances, sunny day after
charging the solar panel to observe the lights
at night
adjust working mode to M or U
when the air temperature us close to human
temperature, motion detection may slow
down. It will return to normal after the air
temperature changes
It is out of motion sensor detection range
when installation height exceeds 10m.
It is recommend to reduce the height or
use other operating modes
PHOENIX SERIES
Foldable All In One Solar LED Street Light
User Manual
Thank you for choosing the PHOENIX Series Solar Street Light. For any questions, please email us.
Please refer to the actual products if the provided diagrams show slight differences.