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TPS530 FAQ
Telepower Communication Co., Ltd.
Telephone: 0086-757-86337898
Fax: 0086-757-86323369
E-mail: business@telpo.com
Address: 5/F, Bldg.5, Zone A, Hantian Technology Town, Guiping RD., Nanhai District,
Foshan City, Guangdong, China (528251)
Date:
2020-5-13
Version:
V1.0

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Summary of Contents for Telpo TPS530

  • Page 1 TPS530 FAQ Date: 2020-5-13 Version: V1.0 Telepower Communication Co., Ltd. Telephone: 0086-757-86337898 Fax: 0086-757-86323369 E-mail: business@telpo.com Address: 5/F, Bldg.5, Zone A, Hantian Technology Town, Guiping RD., Nanhai District, Foshan City, Guangdong, China (528251)
  • Page 2: Table Of Contents

    Content 1 .Why it can not turn on? ......................... 3 2. Why it always shows “Android” when turn on ................3 3. How to enable NFC option ......................3 4.How to check the firmware version number ................. 4 5. How to judge the device detected SIM CARD ................4 6.
  • Page 3: Why It Can Not Turn On

    Please upgrade the firmware with the flash tool. 3. How to enable NFC option The NFC of the TPS530 is a special NFC. It enabled NFC by default. The option under “Settings->More->NFC” is no using. Please ignore the option “Settings->More->NFC”.
  • Page 4: How To Check The Firmware Version Number

    4.How to check the firmware version number Turn on the device. Enter into Setting-> About Phone. The “build number” is the firmware version number. 5. How to judge the device detected SIM CARD a). Install the SIM CARD. Turn on the device. b).
  • Page 5: Can Not Detect Sim Card

    6. Can not detect SIM CARD? If it shows this icon on the status bar, it means that it does not detect the SIM card. a). Check the installation of the SIM card. Check whether the SIM card is installed well or not. Try to install the SIM card again.
  • Page 6 If it can check out the “Baseband version”, it can detect the wireless module. 7.2 Do not install the SIM CARD. Turn on the device. Enter into Setting->About phone->Status-> IMEI Information. If it can check out the “IMEI code”, it can detect the wireless module.
  • Page 7: Why Not Show The Wireless Signal

    Check if the device detects the SIM card. b). Check the antenna is installed well or not. c). Check if the SIM CARD is according with the Specifications of the TPS530. If your SIM card not belongs to these bands, please change the SIM card with correct SIM card.
  • Page 8: How To Active Wireless Data Connection

    If the Service state is “In service”, it is normal. 9. How to active wireless data connection The precondition of wireless data connection is that it must install SIM CARD. a). Enable the option “Data enabled”. Settings->More…->Mobile Networks. Enable the option “Data enabled”. b).
  • Page 9: How To Check The Wireless Data Is Connected

    10. How to check the wireless data is connected a). Check the Mobile network state. Settings->“About Phone” ->”Status”-> “Mobile network state”. If it is “Connected”, it means the wireless data connected. If it is “Disconnected”, it means the wireless data has not connected. b).
  • Page 10: Can Not Connect To Internet Via Wireless Data

    the website, the wireless data is connected. After the wireless data communication connected, it will show an icon in the status bar. 11. Can not connect to internet via wireless data Check the above steps 5 to 10. 12. How to switch SIM CARD a) Settings->More->...
  • Page 11: Why The Screen Shows Nothing When Turn On After Reload A New Firmware

    15. Why the screen shows nothing when turn on after reload a new firmware? Maybe you load an un-correct version firmware. Please load the correct version firmware.

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