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Other Useful Information
Troubleshooting
If the device does not work, check and ensure that it is fully charged Also check
and ensure that the massage head is properly inserted into the device. If all
connections are correct and the product is still not working, please call our after
sales support centre. Do not attempt to open and repair the product yourself.
Another reason for the device to switch off automatically are the in-built safety
features. One safety mechanism switches the motor off automatically after 15
minutes' continuous operation. Furthermore, an overheat protection mechanism
switches the motor off to prevent overheating after extended use. In such a case,
wait 30 minutes for the device to cool before reuse.
Cleaning and care
• Before cleaning the device, make sure it is disconnected from the charging
stand and power source.
• Use a soft, slightly damp sponge or cloth to wipe the device clean. Dry
thoroughly using a dry cloth.
• Do not immerse the device in water or liquid or allow it to become wet.
Storage
• After use, wipe the device clean with a damp cloth.
• Store the device and the interchangeable massage heads in the original box to
keep dust accumulation to a minimum.
Service and repair
• The product contains no user-serviceable parts. Do not attempt to take it
apart, repair or modify it.
• Do not operate the product if it is damaged or working abnormally. Contact
our after sales support centre if a service is required.
Compliance
This appliance has been fully tested and meets all requirements as set out by
standards AS/NZS 60335.2.32 for electrical safety.
The RCM Mark (Regulatory Compliance Mark) indicates that the product
complies with the relevant guidelines of the ACMA as well as corresponding
government requirements for the safety of electrical devices.
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