Connevans fmGenie User Manual
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Connevans fmGenie User Manual

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User Guide &
Reference Manual
4th Edition

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Summary of Contents for Connevans fmGenie

  • Page 1 User Guide & Reference Manual 4th Edition...

  • Page 2: Fast Track Guide

    If you do not have an adviser to turn to for guidance you are welcome to contact the fmGenie support team 01737 247571 or email us at fmgenie@connevans.com Many questions can be answered by looking in the Questions & Answers www.DeafEquipment.co.uk...

  • Page 3: Table Of Contents

    CONTENTS Fast Track Guide This Generic Fast Track Guide takes you through the basic steps required to get an fmGenie working – a separate ‘specific use’ Fast The problem with hearing aids Track guide is supplied with new systems. The fmGenie radio aid system...
  • Page 4 Connect an aerial or lapel microphone into the fmGenie transmitter external Hearing aid users setting up an fmGenie for themselves should skip microphone socket (Ext mic). this section and move on to Part 3. Check that ‘HI’ audio output...
  • Page 5 Part 3a – Using an fmGenie receiver with a neckloop and If nothing is heard with the hearing aid, a hearing helper could listen hearing aid on the loop programme (T) using a pair of test headphones. If the helper can hear with the headphones then any problem must lie with either the hearing aid or the neck loop.
  • Page 6 Turn on the fmGenie system, give the transmitter to your helper and ask them to walk away whilst talking. You should now listen to the hearing aids but this time through the fmGenie receiver without changing the hearing aid volume controls.

  • Page 7: The Problem With Hearing Aids

    enie enie enie enie Difficulty hearing at a distance The problem with hearing aids Unsurprisingly, the effectiveness of the hearing aid decreases as the distance between the person speaking A hearing aid user will often find and the hearing aid user increases. The sound level of a that the level of background noise speaker’s voice (as picked by the hearing aid in a room –...

  • Page 8: The Fmgenie Radio Aid System

    The fmGenie provides a high quality sound feed to allow the hearing aids to work to the best of their ability in a wide range of situations. Your fmGenie How does the hearing aid ‘hear’ the radio aid? has also been designed to allow you to gain maximum benefit from future The input to the user’s aid, or implant processor, from the radio...
  • Page 9 173-175 MHz. In order that a number of radio aid systems As a rough guide an fmGenie radio aid will be of benefit to anyone who is a may operate on the same site, a number of channels have been allocated, good hearing aid user.

  • Page 10: User Operating Guide

    Transmitter top, back and sides USER OPERATING GUIDE fmGenie Transmitter Integral microphone Transmitter front Alert indicator External microphone Status display Auxiliary socket input Channel down Power on/off Channel up Threshold setting Under flash Default channel Star function...
  • Page 11 – lapel and conference table top are the common ones. periods. Microphones are connected using the 2.5mm ‘Ext mic’ socket; the full range of available microphones can be found in the Connevans STATUS DISPLAY catalogue or on our website www.DeafEquipment.co.uk A typical status display is shown here.
  • Page 12 To remove the coloured flash, use the black end of the twiddling stick (or your fingernail!) and insert into the small slot at the side of the flash on the left of the fmGenie. Lever the flash off carefully by lifting and sliding the tool around the edge of the flash rather than twisting it.

  • Page 13: Fmgenie Receiver

    Receiver top, back and sides fmGenie Receiver Receiver front Alert Volume control Volume control indicator locking screw locking screw Status display Environmental Treble Tone microphone Audio active/cancel Bass socket Channel down Power on/off Channel up Under flash...
  • Page 14 The maximum The fmGenie receiver has a similar casing to the transmitter volume is not as loud as from a hearing aid, and is easily identified by the Rx in a red circle on the front however there is effective gain since the and the two volume controls either side of the unit.
  • Page 15 ‘Env vol’ control is turned programme, but still wish to hear sounds around you, you down to minimum. can plug a lapel microphone into the external microphone input on the fm Genie receiver fmGenie receiver and neck loop with a lapel microphone...
  • Page 16 USING AN fmGENIE WITH A fmGenie receiver default settings. COCHLEAR IMPLANT PROCESSOR These are the default settings for fmGenie use with a neck loop and Make sure the fmGenie is set to ‘HI’ and showing the hearing aid(s) or with a pair of headphones.
  • Page 17 Pressing either Any of the fmGenie microphone options can be used with the receiver, the while this triangle is flashing will change the radio channel. lapel and conference table top microphones being popular ones.
  • Page 18 38 In "dc" mode: Multimedia: channel 70 – If the fmGenie was on the default channel prior to the activation of dc mode then the secondary channel will be two channels above the default channel. – If the fmGenie was last used prior to switch off on any other channel than the default, the channel shown after the "dc"...

  • Page 19: Batteries & Charging

    When using non rechargeable batteries ensure that bone conduction hearing aid. users never attempt to recharge them. The operation and settings for an fmGenie for use with To allow the processor circuitry to reset itself when bone conductors are the same as for headphones.
  • Page 20 WARNING Only use the correct fmGenie twin tail Note that when the display is reset after an interrupted charge, the fmGenie will be charger to maintain safe operation. Other types ‘fooled’ into thinking that it has a full charge when it has not and will appear to run of charger may plug in but will damage your down more quickly than usual.

  • Page 21: Routine Testing & Fault Finding

    A helpful hint: on some very rare occasions, if the batteries are totally flat, need to improvise and use a radio or other sound the fmGenie will not recognise that batteries are fitted and will not charge. source. If you have another fmGenie which is charging simply swap one battery between the charging and non charging unit.
  • Page 22 It is not necessary to break up the fmGenie system for a routine test – if the overall system is OK then all the parts Don’t create faults and reduce the life of...
  • Page 23 If you still cannot get the fmGenie working on its own, try swapping the Intermittent sound is usually caused by an intermittent neck loop or direct with another user to identify which unit is faulty, otherwise you will input lead or shoe –...

  • Page 24: User Information Fitting And Balancing A Radio Aid

    5b. 5a Direct input or cochlear implant users should adjust (balance) The following is a guide for setting an fmGenie listening level for those the transmitter volume control (Tx vol) on the , so that the who do not have access to a hearing aid test box.

  • Page 25: Connecting An Fmgenie Transmitter To External Equipment

    The transmitter adaptor converts a stereo audio signal to socket and the red and black phono plugs into the audio out connection on a level that will be accepted by the fmGenie and mutes FMG81 your TV or sound system. If the TV has a SCART output, connect the phono microphone.

  • Page 26: Fmgenie Conference Microphone

    Conference Microphone It can be very useful to record the sound from an Part no. FMG22PK1 includes an fmGenie conference microphone, fmGenie – perhaps to record a lecture, or to clarify pouch and 2m extension lead. notes taken during a meeting.

  • Page 27: Radio Aid Accessories Tester

    The suitability of an fmGenie conference microphone is very much a A hearing aid user can use a neckloop or direct Headphone socket for question of personal choice for the user – so in practice there is no input lead with the accessories tester.
  • Page 28 Testing Microphones Open Fit Hearing Aid Testing fmGenie style with a 2.5mm jack plug – Socket A Part no. FMG750 Plug in the microphone, talk into it at the normal Open fit hearing aids often do not produce enough sound distance from the mouth.

  • Page 29: Using The Fmgenie With The Telephone

    . users. There are two ways to use the fmGenie with a telephone; with a handset and a This add-on pack provides a high quality hands-free telephone listening adaptor (FMG9PK04B) or with a high quality hands-free telephone/telesales facility which may literally make office or call centre telephone pack (FMG9PK05D).

  • Page 30: Fmgenie Questions And Answers

    2, page 66. how do I find out what type of shoe from a listening test kit. Checking “What do I do if my fmGenie has a will fit my hearing aid?” that earmoulds are not blocked fault, although it does work some of “My transmitter turned itself off,...
  • Page 31 “When is the best time to recharge waterproof?” my fmGenie?” a hearing aid test box with the An fmGenie radio aid is usually used hearing aid as part of regular in conjunction with a hearing aid; When the display shows 2 bars or assessments?”...
  • Page 32 – our repair only return items which need Yes – definitely. charges reflect the amount of time “Having got an fmGenie, what do I attention. we spend processing your do and how do I know that the Visit www.connevans.info/repairs...

  • Page 33: Technical Appendices

    Connevans. Please refer to page 23 for standard setting illustrations for use with To activate new switch settings it is usually necessary to turn the fmGenie Cochlear Implants or MicroMLxS/MLxi receivers. and then again. Management settings rarely need changing once set.
  • Page 34 TRANSMITTER UNDER FLASH SWITCHES TRANSMITTER BATTERY COMPARTMENT – USER SETTINGS As with all settings for the fmGenie, consider one setting at a time. Under flash switches 1 & 2 These settings rarely need changing once set. Switches 1 & 2 choose the channel frequency scheme.
  • Page 35 The fmGenie has an auto power-off facility – if no sound passes through the system for an hour the fmGenie will turn itself off to save wasting batteries. The TH control sets the sound detection threshold for the sound...
  • Page 36 This appendix explains the various switch settings required to activate Switches 1 & 2 choose the channel frequency scheme. the wide range of fmGenie f eatures. These settings rarely need changing. Both UP selects the current 50KHz european channel scheme.
  • Page 37 A facility to allow improved Factory setting RIGHT= ‘HI’. Bass tone adjustment The fmGenie is supplied from the factory set to HI level so that you can initially get your fmGenie system working using a test headset. This control sets the bass tone adjustment.

  • Page 38: Appendix 4: Status Display Information

    Abnormal termination of charge cycle due to high temperature or battery failure. It can sometimes help to carry out an fmGenie software reset Unplug charger, remove batteries (for at least 15 secs) – press the buttons simultaneously.

  • Page 39: Appendix 5: Important Warnings And Cautions

    Keep dry Do not use electronic equipment in the presence of flammable gas, as this The fmGenie is not waterproof and may malfunction if immersed in water could result in explosion or fire. or exposed to high levels of humidity.

  • Page 40: Appendix 6: Connevans Fmgenie After Sales Service And Support

    25 mm (1 '' ) of packing material around light items with more around The Declaration of Conformity for the fmGenie radio aid system is published on our heavier items such as chargers. If you would be worried about dropping on the website: www.connevans.info/ce...

  • Page 41: Appendix 7: Record Of Your Fmgenie Settings

    Code Letter Lexis MLxi etc 173.350 Make a record of your fmGenie settings on these pages so you can refer 173.400 to them if you need to check or reset them for any reason, such as after 173.450 repair. Much easier than working out your preferences all over again! 173.465...

  • Page 42: Batteries

    The Coloured flash Conference microphone 51-52 Quick guide 18-35 The coloured flash is available in a wide range of colours, see the Connevans catalogue or Customising front flash Receiver 25-33, 43, 70-73 website for the current range. Users can use Default settings...
  • Page 43 Bring the magic of sound to your ears 4th Edition – Feb 2014 © 2014 Connevans Limited User guide order code FMG144...

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