Table of contents 1 Safety .......... 4 10 Before using for the first time........ 35 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 35 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........ 36 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 36 1.6 Safe cleaning and mainten-...
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19 Troubleshooting....... 58 15.2 Dispenser contents .... 43 15.3 Basic dosage ...... 44 20 Transportation, storage and disposal ........ 69 16 Home Connect ...... 44 20.1 Removing the appliance .. 69 16.1 Connecting the appliance 20.2 Inserting the transit bolts.. 69 to a WLAN home network (Wi-Fi) with WPS function .. 44 20.3 Using the appliance again .. 70 16.2 Connecting the appliance...
en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
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en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
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en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
en Preventing material damage Make sure that the valve housing ▶ Preventing material damage 2 Preventing material for the water inlet hose does not come into contact with its sur- damage roundings and is not subjected to any external forces. Follow these instructions to avoid ma- Preventing material damage Ensure that the inner diameter of terial damage and damage to the ap-...
Environmental protection and saving energy en Do not use hard scouring pads or Add → Page 38 detergent based on ▶ cleaning sponges. the laundry's degree of soiling. Clean the appliance with nothing ▶ a For light to normal soiling, a smal- but water and a soft, damp cloth. ler amount of detergent is suffi- Remove all detergent residue, ▶...
en Installation and connection ATTENTION! The appliance comes with an Aqua- Objects remaining in the drum that Sensor. are not designed for operation with a During the rinse cycle, the Aqua- the appliance may cause material Sensor checks the degree of tur- damage and damage to the appli- bidity of the rinsing water, and ad- ance.
Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Elbow for fixing the water out- Do not operate the appliance ▶...
en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
en Installation and connection Connect the water inlet hose to a Drainage into a Fix and secure tap (26.4 mm = 3/4"). washbasin the water outlet using an elbow. ¾˝ min. 10 mm Drainage into a Fix and secure plastic pipe with the water outlet min.
Installation and connection en To align the appliance, turn the ap- The connection details of the appli- pliance feet. Check that the appli- ance can be found under Tech- ance is level using a spirit level. nical data → Page 73. Check the mains plug is inserted properly.
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en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment / : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. Programmes → Page 26 Programme selector → Page 39...
en Display Display 6 Display The display shows the current settings, options or relevant information. Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining "Ready in" time The programme end has been set and the remaining number of hours is displayed.
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Display en Display Designation Description End of pro- Programme status gramme Childproof lock ¡ lights up: The childproof lock is activ- ated. ¡ flashes: The childproof lock is activated and the appliance has been operated. → "Deactivating the childproof lock", Page 42 ...
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en Display Display Designation Description 50 ml Basic dosage Basic dosage for detergent or fabric softener. → "Basic dosage", Page 44 Foam detection The appliance has detected too much system foam. Door The door is unlocked and can be opened. ¡...
Buttons en Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 26. Button Selection Description Start/Reload ¡ Start Start, cancel or pause the pro- gramme.
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en Buttons Button Selection Description Spin Speed - 1400 Adjust the spin speed or activate Reduction (Rinse Hold). is selected, the water is not drained at the end of the washing cycle and the spin cycle is deactiv- ated.
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Buttons en Button Selection Description Prewash ¡ Activate Activate or deactivate prewash, e.g. for washing heavily soiled laundry. ¡ Deactivate Note: If the intelligent dosing system is activated, the detergent will be dis- pensed automatically for the prewash and the main wash. If the intelligent dosing system is de- activated, place the detergent for the prewash directly in the drum.
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en Programmes Intensive Plus i-DOS i-DOS Prewash Spin Speed Reduction (Rinse Hold) Water Plus SpeedPerfect 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – Intensive Plus i-DOS i-DOS – Prewash Spin Speed Reduction – (Rinse Hold) – Water Plus – SpeedPerfect 1400 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
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en Programmes – Intensive Plus i-DOS i-DOS Prewash Spin Speed Reduction (Rinse Hold) Water Plus – SpeedPerfect 1200 1400 Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
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Programmes en – – Intensive Plus i-DOS – – i-DOS – – Prewash Spin Speed Reduction (Rinse Hold) – Water Plus – – SpeedPerfect 1400 Max. spin speed (rpm) – Max. temperature (°C) Max. load (kg)
Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Water inlet hose exten- Extend the water inlet WMZ2381 sion hose for cold water or AquaStop (approx. 2.50 Fixing brackets Improves the stability of WMZ2200 the appliance.
en Laundry Add washing powder to the Laundry 11 Laundry manual dosing compartment. Laundry 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
Laundry en Wash laundry of the same 11.2 Sorting laundry type of fabric and fibre to- Note: Please read the information in gether. the Safety → Page 4 and Preventing – Care symbols on the care labels material damage → Page 10 sections → Page 37 to ensure that you use the appliance –...
en Detergents and care products Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents Detergents and care products Note: Please read the information in ¡ Do not mix detergent and fabric the Safety → Page 4 and Preventing softener material damage → Page 10 sections...
Basic operation en Water hardness Hardness range Total hardness in mmol/ German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II) 1.5– 2.5 8.4–14 hard (III) over 2.5 over 14 Example of a manufacturer's instructions for detergent These example values refer to a standard load of 4–5 kg.
en Basic operation Requirement: The laundry is pre- 13.2 Setting a programme pared and sorted. Set the programme selector to the → "Laundry", Page 36 required programme. Open the door. → "Programmes", Page 26 Make sure that the drum is empty. If necessary, adjust the pro- Load the laundry unfolded into the gramme settings → Page 40.
Basic operation en Pull out the detergent drawer. Add or remove laundry. Pour in detergent. Close the door. → "Detergent drawer", Page 19 Press Start/Reload. If required, add the care product. 13.9 Cancelling the pro- Push in the detergent drawer. gramme 13.6 Starting the programme Once the programme has started, Note: If you want to change the time you can cancel it at any time.
en Childproof lock Remove the laundry. Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold the two Child Lock ▶ 3 sec. buttons for approx. 3 seconds. a The display shows ...
Intelligent dosing system en Pour liquid detergent and fabric Intelligent dosing system 15 Intelligent dosing sys- softener into the relevant dis- pensers. → "Detergent drawer", Page 19 The optimum quantities of liquid de- Intelligent dosing system tergent and fabric softener are dis- pensed automatically depending on the programme and settings.
en Home Connect The Home Connect app guides you 15.3 Basic dosage through the entire login process. Fol- The basic dosage depends on the low the instructions in the Home Con- manufacturer's instructions for the de- nect app to configure the settings. tergent, the water hardness and the Tips degree of soiling of the laundry.
Home Connect en flashes in the display. a The appliance now sets up its own Wi-Fi network with the name (SSID) HomeConnect. If the display shows Err, the appli- ance is not connected to the home network. Check whether your appliance is ‒...
en Home Connect Carry out the steps in the 16.4 Connecting the appli- Home Connect app to connect the ance to the energy man- appliance. ager a If the display shows con and lights up permanently, the appli- If you connect the appliance to the ance is connected to the home smart energy system (energy man- network.
Home Connect en Requirement: The smart energy sys- Press Start/Reload repeatedly tem (energy manager) cannot start until the display shows On . your appliance until it is connected to a Wi-Fi is activated. the appliance. Note: If Wi-Fi is activated, the appli- Set the programme you require.
en Home Connect Set the programme to position 5. ¡ Security certificate of the Wi-Fi communication module (to ensure a The display shows rES . a secure data connection). Press Start/Reload. ¡ The current software and hardware a The display shows YES. version of your appliance.
Basic settings en Basic settings 17 Basic settings You can configure the appliance to meet your needs. Basic settings 17.1 Overview of basic settings Below is an overview of the basic settings on your appliance. Basic setting Programme posi- Value Description tion End signal 0 (off) Set the volume of 1 (quiet)
en Cleaning and servicing 17.2 Changing the basic set- Remove all de- Fresh deposits tergent residue, are easier to re- tings spray residue or move without Set the programme selector to po- other residues leaving any sition 1. immediately. residue. Keep the appli- This allows the ance door and residual water to...
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Cleaning and servicing en Press down on the insert and re- Empty the detergent drawer. move the detergent drawer. ATTENTION! The pump unit con- Remove the pump unit. tains electrical components. Do not clean the pump unit in the ▶ dishwasher and do not immerse it in water.
en Cleaning and servicing Clean the detergent drawer and Clean the inside of the detergent the lid with a soft, damp cloth or drawer housing. hand shower. Push in the detergent drawer. Dry the detergent drawer, lid and pump unit and reinsert them. 18.4 Descaling ATTENTION! The use of unsuitable descaling...
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Cleaning and servicing en Open the maintenance flap. Take the drain hose out of the holder. Remove the maintenance flap. CAUTION - Risk of scalding! When you wash at high temperat- ures, the detergent solution gets hot. Do not touch the hot detergent ▶...
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en Cleaning and servicing Insert the drain hose into the Clean the interior, the thread on holder. the pump cap and the pump hous- ing. Cleaning the drain pump The pump cap is comprised of two parts which can be taken apart for Note: Please read the information in cleaning.
Cleaning and servicing en Insert the pump cap and screw it Check the intake opening for on as far as it will go. blockages and remove any block- ages. 90° The handle on the pump cap must be in a vertical position. Note: Do not use any sharp or poin- Insert the maintenance flap and ted objects.
en Cleaning and servicing Clean the water outlet hose and si- Cleaning the filter on the tap phon connecting piece. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely.
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Cleaning and servicing en Connect the water inlet hose and check for leaks.
en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
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Troubleshooting en Fault Cause and troubleshooting "E:30 / -80" Unapproved extension installed on the water drain hose. Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 52 ▶...
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en Troubleshooting Fault Cause and troubleshooting "E:35 / -10" Call the after-sales service. ▶ → "Customer Service", Page 71 The detergent drawer has not been pushed in as far as it can go. Push the detergent drawer in as far as it will go. ▶...
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Troubleshooting en Fault Cause and troubleshooting The appliance is not There has been a power cut. working. Check whether the lighting in your kitchen or other ▶ appliances are working. The programme does You have not pressed Start/Reload. not start. Press ...
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en Troubleshooting Fault Cause and troubleshooting The door cannot Water level is too high. be opened. Start the Drain programme. ▶ Power failure. Open the door using the emergency release. ▶ → "Emergency release", Page 69 The water is not drain- Drain pipe or water outlet hose is blocked. ing.
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Troubleshooting en Fault Cause and troubleshooting Water is not flowing The tap is turned off. in. Detergent is not Turn on the tap. ▶ being dispensed. The water inlet hose is kinked or jammed. Ensure that the water inlet hose is not kinked or ▶...
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en Troubleshooting Fault Cause and troubleshooting Drum does not turn, Load detection is active. water does not flow in. Not a fault – no action required. ▶ Note: The load detection can take up to two minutes. Heavy foam build-up Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶...
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Troubleshooting en Fault Cause and troubleshooting The spin programme Start the Spin programme. ▶ does not start. Rushing, hissing Water is flushed under pressure into the detergent noise. drawer. Not a fault – normal operating noise. ▶ Longer, whirring noise Intelligent dosing system dispenses detergent or care before the start of the products.
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en Troubleshooting Fault Cause and troubleshooting The spin result is not Clean the drain pipe and the water outlet hose. ▶ satisfactory. The laun- Drain pipe or water drain hose is caught or jammed. dry is too wet/too Ensure that the drain pipe and water drain hose are ▶...
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Troubleshooting en Fault Cause and troubleshooting Detergent residue on Drain the dispenser. the dry laundry. → "Cleaning the detergent drawer", Page 50 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 43 Basic dosage is not correctly adjusted. If intelligent dosing is activated, reduce the basic ▶...
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en Troubleshooting Fault Cause and troubleshooting Water is leaking out at Water inlet hose is not correctly/securely connected. the water inlet hose. Connect the water supply hose correctly. Connect- ing the water inlet hose Tighten the screw connection. Water is leaking out at The water outlet hose is damaged.
Transportation, storage and disposal en Drain the remaining detergent 19.1 Emergency release solution. Releasing the door → "Cleaning the drain pump", Page 52 Requirement: The drain pump is Detach the hoses. empty. → Page 52 Empty the dispensers. ATTENTION! Escaping water may cause material damage. 20.2 Inserting the transit Do not open the door if you can ▶...
en Transportation, storage and disposal Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
Customer Service en Make a note of your appliance's de- Customer Service 21 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance 21.2 AQUA-STOP guarantee needs to be repaired, contact Cus-...
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en Consumption values Consumption values 22 Consumption values The following information is provided in accordance with the EU Ecodesign Consumption values Regulation. The values given for programs other than the Eco 40-60 are indicat- ive only and were determined in accordance with the applicable standard EN60456.
Technical specifications en Length of the 160 cm Technical specifications 23 Technical specifica- power cord tions Depending on the appliance spe- cifications Facts and figures for your appliance Technical specifications can be found here. This product contains light sources from energy efficiency class F. These Appliance height 85,0 cm light sources are available as a spare Appliance width...
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en Declaration of Conformity 5 GHz WLAN (Wi-Fi): For indoor use only.
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