Siemens WA14LQHVZA User Manual And Installation Instructions

Siemens WA14LQHVZA User Manual And Installation Instructions

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Washing machine
WA14LQHVZA
en
User manual and installation instructions
Register your product on My Siemens and discover
exclusive services and offers.
siemens-home.bsh-group.com/welcome
The future moving in.
Siemens Home Appliances

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Summary of Contents for Siemens WA14LQHVZA

  • Page 1 Washing machine WA14LQHVZA User manual and installation instructions Register your product on My Siemens and discover exclusive services and offers. siemens-home.bsh-group.com/welcome The future moving in. Siemens Home Appliances...
  • Page 2: Table Of Contents

    Table of contents 1 Safety ..........   4 10 Before using for the first time........   35 1.1 General information.... 4 10.1 Starting an empty washing 1.2 Intended use....... 4 cycle ........ 35 1.3 Restriction on user group... 4 1.4 Safe installation ...... 5 11 Laundry........   36 1.5 Safe use ........ 7 11.1 Preparing the laundry ..... 36 1.6 Safe cleaning and mainten-...
  • Page 3 16 Home Connect ......   44 21 Customer Service.....    69 16.1 Home Connect settings.. 44 21.1 Product number (E-Nr.) and production number (FD).. 69 16.2 Connecting the appliance to a WLAN home network 22 Technical specifications..   69 (Wi-Fi) with WPS function .. 44 16.3 Connecting the appliance 23 Declaration of Conformity ..
  • Page 4: Safety

    en Safety 1 Safety Observe the following safety instructions. 1.1 General information ¡ Read this instruction manual carefully. ¡ Keep the instruction manual and the product information safe for future reference or for the next owner. ¡ Do not connect the appliance if it has been damaged in transit. 1.2 Intended use Only use this appliance: ¡...
  • Page 5: Safe Installation

    Safety en 1.4 Safe installation Take note of the safety instructions when installing the appliance. WARNING ‒ Risk of electric shock! Improper installation is dangerous. ▶ Connect and operate the appliance only in accordance with the specifications on the rating plate. ▶ Connect the appliance to a power supply with alternating cur- rent only via a properly installed socket with earthing.
  • Page 6 en Safety WARNING ‒ Risk of injury! The high weight of the appliance may result in injury when lifted. ▶ Do not lift the appliance on your own. If this appliance is not correctly installed in a washer-dryer stack, the installed appliance may fall. ▶...
  • Page 7: Safe Use

    Safety en ▶ Wear protective gloves when installing and transporting the ap- pliance. 1.5 Safe use WARNING ‒ Risk of electric shock! If the appliance or the power cord is damaged, this is dangerous. ▶ Never operate a damaged appliance. ▶ Never pull on the power cord to unplug the appliance. Always unplug the appliance at the mains.
  • Page 8 en Safety WARNING ‒ Risk of poisoning! Detergents and care products may result in poisoning if con- sumed. ▶ If accidentally swallowed, seek medical advice. ▶ Keep detergents and care products out of the reach of children. WARNING ‒ Risk of explosion! Laundry that has been pretreated with cleaning agents that con- tain solvents may cause an explosion in the appliance.
  • Page 9: Safe Cleaning And Maintenance

    Safety en CAUTION ‒ Risk of chemical burns! If the detergent drawer is opened, detergent and care products may spray out from the appliance. Contact with eyes or skin may cause irritation. ▶ Rinse eyes and/or skin thoroughly with clean water if they come into contact with detergents or care products.
  • Page 10: Preventing Material Damage

    en Preventing material damage Make sure that the length of the ▶ Preventing material damage 2 Preventing material thread on the connection to the water tap is at least 10 mm. damage If the water pressure is too high or too low, the appliance may not be Follow these instructions to avoid ma- Preventing material damage able to operate properly.
  • Page 11: Environmental Protection And Saving Energy

    Environmental protection and saving energy en Remove all detergent residue, Reduce the washing temperature for ▶ spray residue or other residues im- lightly and normally soiled laundry. mediately if they come into contact a At low temperatures, the appliance with the appliance. consumes less energy.
  • Page 12: Energy Saving Mode

    en Installation and connection ATTENTION! 3.3 Energy saving mode Objects remaining in the drum that If you do not use the appliance for an are not designed for operation with extended period, it automatically the appliance may cause material switches to energy-saving mode. All damage and damage to the appli- displays go out and ⁠...
  • Page 13: Contents Of Package

    Installation and connection en 4.2 Contents of package After unpacking all parts, check for any damage in transit and completeness of the delivery. Washing machine WARNING Risk of electric shock! Accompanying documents The appliance contains live parts. Touching live parts is dangerous. Water inlet hose Do not operate the appliance ▶...
  • Page 14: Removing The Transit Bolts

    en Installation and connection ATTENTION! Installation loca- Requirements If the appliance is installed in areas tion exposed to frost or outdoors, frozen On a wall Do not trap the residual water may damage the appli- hoses between ance and frozen hoses may crack or the wall and the split.
  • Page 15: Connecting The Appliance

    Installation and connection en Unscrew and remove all four Put on the four cover caps. screws for the transit bolts with a WAF 13 wrench. Press down on the four cover caps. Pull the power cord out of the holder. 4.5 Connecting the appliance Remove the four sleeves.
  • Page 16: Aligning The Appliance

    en Installation and connection Connect the water inlet hose. Note: Observe the draining heights. The maximum draining height is 100 cm. Drainage into a Secure the con- siphon nection point with a (24–40 mm) hose clamp. Drainage into a Fix and secure washbasin the water outlet Connect the water inlet hose to a using an elbow.
  • Page 17: Connecting The Appliance To The Electricity Supply

    Installation and connection en Loosen the lock nuts using a WAF Screw the lock nuts tightly against 17 wrench by turning it in a clock- the housing using a WAF 17 wise direction. wrench. In doing so, hold the foot tight and To align the appliance, turn the ap- do not adjust its height.
  • Page 18 en Familiarising yourself with your appliance Familiarising yourself with your appliance 5 Familiarising yourself with your appliance Familiarising yourself with your appliance 5.1 Appliance You can find an overview of the parts of your appliance here. On certain models, specific details such as the colour and shape may differ from those pictured.
  • Page 19: Detergent Drawer

    Familiarising yourself with your appliance en 5.2 Detergent drawer Manual dosing compartment : Dispenser for fabric softener or detergent : Dispenser for detergent 5.3 Controls You can use the control panel to configure all functions of your appliance and to obtain information about the operating status. 5.4 Operating logic Programmes → Page 27 Programme selector...
  • Page 20 en Familiarising yourself with your appliance...
  • Page 21: Display

    Display en Display 6 Display The display shows the current settings, options or relevant information. Display Example: Display Display Designation Description 0:40 Programme dura- Approximate expected programme dura- tion/programme tion or programme time remaining. time remaining ⁠ 10 "Ready in" time The programme end has been set and the remaining number of hours is displayed.
  • Page 22 en Display Display Designation Description Energy consump- Energy consumption for the selected pro- tion gramme. : Low energy consumption ¡ : High energy consumption ¡ Water consump- Water consumption for the selected pro- tion gramme. : Low water consumption ¡ : High water consumption ¡...
  • Page 23 Display en Display Designation Description ⁠ Voltage control Flashes: The programme has been system paused because of impermissible voltage drops. The voltage is permissible again and the programme will continue. Note: The programme duration is exten- ded. Foam detection The appliance has detected too much system foam.
  • Page 24: Buttons

    en Buttons Buttons 7 Buttons The selection of programme settings depends on the programme that is set. Buttons You can see the selection options for each programme in the overview for → "Programmes", Page 27. Button Selection Description ⁠ (Start/Pause) ¡ Start Start, cancel or pause the pro- gramme.
  • Page 25 Buttons en Button Selection Description ⁠ - 1400 (Spin – 1400 rpm Adjust the spin speed or deactivate speed) the spin cycle. is selected, the water is drained and the spin cycle is deactivated at the end of the washing cycle. The laundry stays wet inside the drum.
  • Page 26 en Buttons Button Selection Description (Extra Rinse) ¡ Activate Activate or deactivate up to three ad- ditional rinse cycles. ¡ Deactivate Recommended for particularly sensit- ive skin or in regions with very soft water. (Rinse hold) ¡ Activate Activate or deactivate spinning and draining at the end of the washing ¡...
  • Page 27 Programmes en ⁠ ⁠ ⁠ i-Dos   ⁠ ⁠ ⁠  i-Dos   ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ – ⁠ ⁠ Speed Max. spin speed 1400 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 28 en Programmes ⁠ ⁠ i-Dos   ⁠ ⁠  i-Dos   ⁠ ⁠ ⁠ ⁠ ⁠ ⁠ – ⁠ Speed Max. spin speed 1400 (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 29 Programmes en ⁠ i-Dos   ⁠  i-Dos   ⁠ ⁠ Speed Max. spin speed 1200 1400 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 30 en Programmes ⁠ i-Dos   ⁠ –  i-Dos   ⁠ – – – – – – ⁠ Speed Max. spin speed (rpm) Max. temperature (°C) Max. load (kg)
  • Page 31 Programmes en – – ⁠ i-Dos   ⁠ – – –  i-Dos   ⁠ – – – – – – – – – – – – – – ⁠ Speed Max. spin speed – 1400 1400 (rpm) – – – Max. temperature (°C) Max.
  • Page 32 en Programmes – – ⁠ i-Dos   ⁠ – –  i-Dos   ⁠ – – – – – – – – ⁠ Speed Max. spin speed – (rpm) – Max. temperature (°C) Max. load (kg)
  • Page 33 Programmes en – ⁠ i-Dos   ⁠ –  i-Dos   ⁠ – – – – ⁠ Speed Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 34 en Programmes ⁠ ⁠ i-Dos   ⁠ ⁠  i-Dos   ⁠ – – – ⁠ ⁠ ⁠ ⁠ Speed Max. spin speed 1200 (rpm) Max. temperature (°C) Max. load (kg)
  • Page 35: Accessories

    Accessories en Accessories 9 Accessories Use original accessories. These have been made especially for your appliance. Accessories Order number Pedestal with drawer Install the appliance at a WZWP20W raised height so that it can be easily loaded and unloaded. Fixing brackets Improves the stability of WX975600 the appliance.
  • Page 36: Laundry

    en Laundry Add washing powder to the Laundry 11 Laundry manual dosing compartment. Laundry 11.1 Preparing the laundry Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. ATTENTION! Objects remaining in the laundry may damage the laundry and the drum.
  • Page 37: Sorting Laundry

    Laundry en Wash laundry of the same 11.2 Sorting laundry type of fabric and fibre to- Note: Please read the information in gether. the Safety → Page 4 and Preventing – Care symbols on the care labels material damage → Page 10 sections → Page 37 to ensure that you use the appliance –...
  • Page 38: Detergents And Care

    en Detergents and care products Notes Detergents and care products 12 Detergents and care ¡ only use liquid detergents that are self-flowing products ¡ Do not mix different liquid deter- gents Detergents and care products Note: Please read the information in ¡ Do not mix detergent and fabric the Safety → Page 4 and Preventing softener material damage → Page 10 sections...
  • Page 39: Basic Operation

    Basic operation en Water hardness Hardness range Total hardness in mmol/ German degrees in °dH soft (I) 0–1.5 0–8.4 medium (II) 1.5– 2.5 8.4–14 hard (III) over 2.5 over 14 Example of a manufacturer's instructions for detergent These example values refer to a standard load of 4–5 kg.
  • Page 40: Setting A Programme

    en Basic operation Press and hold for approx. 3 13.2 Setting a programme ▶ seconds. Set the programme selector to the Press to call up the saved pro- required programme. gramme. → "Programmes", Page 27 Note: To overwrite the saved pro- gramme, repeat the steps above. 13.5 Loading laundry Notes ¡...
  • Page 41: Adding Detergent And Care Product

    Basic operation en Press ⁠ . 13.6 Adding detergent and The appliance is paused and care product checks whether it is possible to For programmes in which intelligent add or remove laundry. Take note dosing is not possible or desirable, of the programme status. you can add detergent to the manual Add or remove laundry.
  • Page 42: Switching Off The Appli- Ance

    en Childproof lock Remove the laundry. Childproof lock 14 Childproof lock Secure your appliance against being Childproof lock operated unintentionally using the controls. 14.1 Activating the childproof lock Press and hold ⁠ 3 sec for ap- ▶ prox. 3 seconds. a The controls are locked. a The childproof lock remains active even after the appliance has been 13.11 Switching off the appli-...
  • Page 43: Dispenser Contents

    Intelligent dosing system en ¡ If you want to use both dispensers 15.2 Dispenser contents for liquid detergent, adjust the con- Notes tents of the dispenser → Page 43. ¡ If you change the content of the ⁠ / ⁠ flashes. Requirement:  dispenser, the basic dosage for Pull out the detergent drawer.
  • Page 44: Home Connect

    en Home Connect 16.1 Home Connect settings Home Connect 16 Home Connect Adapt Home Connect to your needs. This appliance is network-capable. Home Connect You can find the Home Connect set- Connecting your appliance to a mo- tings in the basic settings for your ap- bile device lets you control its func- pliance.
  • Page 45: (Wi-Fi) With Wps Function

    Home Connect  en If the display shows Home Con- nect Error, the appliance is not connected to the home network. Check whether your appliance is ‒ in range of your home network. Reconnect the appliance to the ‒ WLAN home network (Wi-Fi) with WPS function.
  • Page 46: Connecting Your Appliance To The Home Connect App

    en Home Connect If the display shows Home Con- Press ⁠ repeatedly until the dis- nect Error, the appliance is not play shows on. connected to the home network. a Wi-Fi is activated. Check whether your appliance is ‒ in range of your home network. 16.6 Deactivating Wi-Fi on the Reconnect the appliance to the ‒...
  • Page 47: Data Protection

    Home Connect  en Press ⁠ . a The display shows Yes. Press ⁠ . a The network settings are reset. a If End is shown on the display, the network settings are reset. Tip: If you wish to operate your appli- ance again via the Home Connect app, you will need to reconnect it to the Wi-Fi and to the Home Connect app.
  • Page 48: Overview Of The Basic Settings

    en Basic settings Basic settings 17 Basic settings You can configure the appliance to meet your needs. Basic settings 17.1 Overview of the basic settings Below is an overview of the basic settings on your appliance. Basic setting Symbol Value Description End signal 0 (off) Set the volume of the signal at the 1 (quiet)
  • Page 49: Cleaning The Drum

    Cleaning and servicing en Press down on the insert and re- Remove all de- Fresh deposits move the detergent drawer. tergent residue, are easier to re- spray residue or move without other residues leaving any immediately. residue. Keep the appli- This allows the ance door and residual water to detergent drawer...
  • Page 50 en Cleaning and servicing Empty the detergent drawer. Clean the detergent drawer and the lid with a soft, damp cloth or hand shower. ATTENTION! The pump unit con- tains electrical components. Do not clean the pump unit in the Dry the detergent drawer, lid and ▶...
  • Page 51: Descaling

    Cleaning and servicing en Clean the inside of the detergent Open the maintenance flap. drawer housing. Remove the maintenance flap. Push in the detergent drawer. 18.4 Descaling ATTENTION! The use of unsuitable descaling agents, e.g. for coffee machines, may damage the appliance. For this appliance, only use de- ▶...
  • Page 52 en Cleaning and servicing Take the drain hose out of the Insert the drain hose into the holder. holder. CAUTION - Risk of scalding! Cleaning the drain pump When you wash at high temperat- Note: Please read the information in ures, the detergent solution gets the Safety → Page 4 and Preventing hot.
  • Page 53: Cleaning The Water Outlet Hose At The Siphon

    Cleaning and servicing en Clean the interior, the thread on Clean the water outlet hose and si- the pump cap and the pump hous- phon connecting piece. ing. Reattach the water outlet hose and Make sure that the impeller in the secure the connection point using drain pump can be rotated.
  • Page 54 en Cleaning and servicing Connect the water inlet hose and Cleaning the filter on the tap check for leaks. Note: Please read the information in the Safety → Page 4 and Preventing material damage → Page 10 sections to ensure that you use the appliance safely. Requirement: The water inlet hose is empty.
  • Page 55 Cleaning and servicing en Use pliers to remove the filter. Clean the filter with a small brush. Reinsert the filter. Connect the hose and check for leaks.
  • Page 56: Troubleshooting

    en Troubleshooting Troubleshooting 19 Troubleshooting You can rectify minor faults on your appliance yourself. Read the troubleshoot- Troubleshooting ing information before contacting after-sales service. This will avoid unneces- sary costs. WARNING Risk of electric shock! Incorrect repairs are dangerous. Repairs to the appliance should only be carried out by trained specialist ▶...
  • Page 57 Troubleshooting en Fault Cause and troubleshooting "E:36 / -10" Remove any unapproved extensions from the water ▶ hose. Connecting the appliance "E:36 / -25 / -26" Drain pump is blocked. → "Cleaning the drain pump", Page 51 ▶ "E:10 / -00 / -10 / The pump for the intelligent dosing system is blocked.
  • Page 58 en Troubleshooting Fault Cause and troubleshooting Detergent dosage is too high. Immediate measure: Mix one tablespoon of fabric ▶ softener with 0.5 litres of water and pour the mix- ture into the compartment for manual dosing (not for outdoor clothing, sportswear or items stuffed with down).
  • Page 59 Troubleshooting en Fault Cause and troubleshooting The programme does → "Deactivating the childproof lock", Page 42 ▶ not start. ⁠ is activated. Check whether ⁠ is activated. ▶ → "Buttons", Page 24 Laundry is caught in the door. Open the door again. Remove any trapped laundry. Close the door.
  • Page 60 en Troubleshooting Fault Cause and troubleshooting The water is not drain- Drain pump is blocked. ing. → "Cleaning the drain pump", Page 51 ▶ is activated. Continue the programme by selecting ⁠ Spin or ▶ and pressing ⁠ . Drain The water outlet hose is connected too high. Install the water outlet hose at a maximum height of ▶...
  • Page 61 Troubleshooting en Fault Cause and troubleshooting The programme dura- The programme operation is optimised electronically. tion changes during This may change the programme duration. the wash cycle. Not a fault – no action required. ▶ The unbalanced load detection system eliminates an imbalance by repeatedly redistributing the laundry.
  • Page 62 en Troubleshooting Fault Cause and troubleshooting High spin speed not A low spin speed is selected. reached. The next time you run a wash cycle, set a higher ▶ spin speed. is activated. Select the programmes that are suitable for the ▶...
  • Page 63 Troubleshooting en Fault Cause and troubleshooting Loud noises during Secure the appliance feet. Aligning the appliance ▶ the spin cycle. Transit bolts have not been removed. Removing the transit bolts ▶ Banging noises, rat- Foreign bodies have got into the drain pump. tling in the drain → "Cleaning the drain pump", Page 51 ▶...
  • Page 64 en Troubleshooting Fault Cause and troubleshooting The spin result is not Start the ⁠ Spin programme. ▶ satisfactory. The laun- Unbalance load detection system is using a reduced dry is too wet/too spin speed to eliminate an unbalance. damp. Redistribute the laundry in the drum. ▶...
  • Page 65 Troubleshooting en Fault Cause and troubleshooting Insufficient cleaning. Detergent or care products have congealed in dis- pensers of the intelligent dosing system. Check whether the detergent used is suitable. Drain the dispenser. → "Cleaning the detergent drawer", Page 49 Clean the dispenser. Refill the dispenser. → "Filling the dispenser", Page 42 Unsuitable detergent added to the dispenser of the in- telligent dosing system.
  • Page 66 en Troubleshooting Fault Cause and troubleshooting Odours have formed Humidity and detergent residue may promote the in the appliance. formation of bacteria. → "Cleaning the drum", Page 49 ▶ If you are not using the appliance, leave the door ▶ and detergent drawer open so that residual water can evaporate.
  • Page 67: Transportation, Storage And Disposal

    Transportation, storage and disposal en 19.1 Emergency release 20.2 Inserting the transit bolts Releasing the door Secure the appliance for transporta- Requirement: The drain pump is tion using transit bolts in order to pre- empty. → Page 51 vent damage. ATTENTION! Escaping water may Remove the four cover caps. cause material damage.
  • Page 68: Using The Appliance Again

    en Transportation, storage and disposal Insert all screws into the four 20.4 Disposing of old appli- transit bolts and tighten slightly. ance Valuable raw materials can be re- used by recycling. WARNING Risk of harm to health! Children can lock themselves in the appliance, thereby putting their lives at risk.
  • Page 69 Customer Service en Make a note of your appliance's de- Customer Service 21 Customer Service tails and the Customer Service tele- phone number to find them again If you have any queries on use, are Customer Service quickly. unable to rectify faults on the appli- ance yourself or if your appliance needs to be repaired, contact Cus- Technical specifications...
  • Page 70 150 cm A detailed RED Declaration of Con- ter outlet hose formity can be found online at Length of the 210 cm www.siemens-home.bsh-group.com power cord among the additional documents on the product page for your appliance. Depending on the appliance spe- cifications 2.4 GHz band: 100 mW max.
  • Page 72 BSH Hausgeräte GmbH Carl-Wery-Straße 34 81739 München GERMANY www.siemens-home.bsh-group.com Manufactured by BSH Hausgeräte GmbH under the trademark licence of Siemens AG *9001554469* 9001554469 (010114)

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