Operator Call Messages - DEC 2100 Operator's Manual

6.3 Operator Call Messages

Operator call messages appear if a problem with the printer requires
operator intervention, such as adding paper or closing the printer cover.
You should check the online/offline status of the printer after correcting a
problem; you may have to place the printer back on line by pressing
. Table 6–2 lists the operator call messages.
On Line
NOTE: The operator call message number flashes when it is displayed.
Table 6–2: Operator Call Messages
Message
11 PAPER OUT
12 PRINTER OPEN
13 PAPER JAM
14 NO EP-CART.
16 TONER LOW
PC LOAD A4
PC LOAD LETTER
PC LOAD LEGAL
PC LOAD EXEC
PF FEED A4
Meaning
There is no paper in the
paper cassette.
There is no paper cassette
installed in the printer,
or the cassette is not
installed securely.
The top cover of the
printer is open.
Paper is jammed
inside the printer.
There is no EP-S cartridge
in the printer.
Toner in the EP-S cartridge
is not being distributed
evenly.
The EP-S cartridge has
run out of toner.
Load A4-size paper.
Load letter-size paper.
Load legal-size paper.
Load executive-size paper.
Feed A4-size paper.
Corrective Action
Add paper to the paper cassette
(Section 2.6.1).
Install the paper cassette securely
into the printer.
Close the top cover (Section 2.4).
Remove jammed paper from the
printer (Section 6.7).
Install an EP-S cartridge in the
printer (Section 7.3).
Remove the cartridge and rotate it
back and forth several times to re-
distribute toner evenly (Section 7.3).
Replace the EP-S cartridge (Sec-
tion 7.3).
Install an A4-size paper cassette
into the printer.
Install a letter-size paper cassette
into the printer.
Install a legal-size paper cassette
into the printer.
Install an executive-size paper
cassette into the printer.
Manually feed A4-size paper
into the printer.
Troubleshooting 6–3