Advertisement
What Do I Do If I Need Warranty Service?
• Before the warranty expires, please call us at 1-800-BOATING. Please also have your West Marine serial number
or order number available.
• When you contact us, we will issue a Return Material Authorization Number for you to include with your return.
We will also provide you the address of where to ship the product.
• You must return the product to us in its original or equivalent packaging, prepay shipping charges, and insure
the shipment or accept the risk if the product is lost or damaged in shipment.
What Will West Marine Do?
During the Limited Warranty Term, if the product you return to us proves to be defective in materials or workmanship
and not for the reasons which would otherwise disqualify it (as explained above), we will:
• Repair the product or, if we are unable to repair it, replace it with a comparable product that is new or refurbished;
• Or, as an alternative, at West Marine's option, we will refund you the original purchase price;
• If we repair or replace the product, we will return the repaired or replacement product to you; and
• Pay to ship the repaired or replacement product to you if you use an address in the United States (excluding
Puerto Rico and U.S. possessions and territories). Otherwise, we will ship the product to you freight collect.
If we determine that the problem is not covered under this warranty, we will notify you of this when we return your
product to you to the address you provide us in the United States (excluding Puerto Rico and U.S. possessions
and territories).
We use new and refurbished parts made by various manufacturers in performing warranty repairs and in building
replacement parts and systems. Refurbished parts and systems are parts or systems that have been returned to
West Marine, some of which were never used by a customer. Replacement parts and systems are covered for the
remaining time left in the Limited Warranty Term for the product you bought. West Marine owns all parts removed
from repaired products.
Maintenance is the Owner's Responsibility
Cleaning, polishing, lubricating, replacing lters, tuning, replacing worn parts, using your purchased product
according to the user's manual, and regularly maintaining your purchased product is your responsibility.
What if I purchased a Plus Protection Plan?
Service will be provided to you under the terms of the Plus Protection Plan contract. Please refer to that contract
for details on how to obtain service.
How State Law Relates to the Warranty
This warranty gives you speci c legal rights, and you may also have other rights which vary from state to state.
West Marine Limited Warranty
westmarine.com
Printed in China
6
1-800- 262-8464
Advertisement
