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BMW
MOTORRAD
Operating instructions
ConnectedRide Com U1
MAKE LIFE A RIDE

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Summary of Contents for BMW Motorrad ConnectedRide Com U1

  • Page 1 MOTORRAD Operating instructions ConnectedRide Com U1 MAKE LIFE A RIDE...
  • Page 2 Vehicle data Model Vehicle Identification Number Colour code Date of first registration Registration number Dealership details Person to contact in Service department Ms/Mr Phone number Dealership address/phone number (company stamp)
  • Page 3 Read these operating instructions before If you have questions concerning our using your new accessory product for the products, your authorised BMW Motorrad first time. You will find important notes here retailer will be happy to provide advice and on operation which will help you to make assistance.
  • Page 4: Table Of Contents

    Pairing Com U1 with communica- Note on safety tion system Fit-for-All Installing software Starting/ending two-way conver- Firmware update sation Charging ConnectedRide Com U1 Starting/ending multi-way conver- LED status codes sation Switch on communication system Starting/ending three-way tele- Switching off communication sys-...
  • Page 5 Saving radio station with auto- matic station search Automatic station search MUSIC Control of music playback Share your music SOFTWARE SETTINGS Configuration CARE Cleaning ConnectedRide Com U1 Troubleshooting TECHNICAL DATA Voice commands General Radio connection Intercom system Battery Radio INDEX...
  • Page 6: General Instructions

    GENERAL INSTRUCTIONS...
  • Page 7: Overview

    OVERVIEW ABBREVIATIONS AND SYMBOLS CONNECTEDRIDE COM U1 NOTE ON USE BLUETOOTH AND MESH NOTE ON HEALTH COMPATIBILITY DISPOSAL CURRENCY TECHNICAL DATA...
  • Page 8 GENERAL INSTRUCTIONS OVERVIEW CONNECTEDRIDE COM U1 This section contains an overview of these The ConnectedRide Com U1 permits wire- operating instructions, along with some less voice communication with three differ- general information on the Connected- ent intercom modes: Group Mesh Intercom, Ride Com U1 communication system.
  • Page 9 Nor can Bluetooth. BMW Motorrad entirely rule out errors and omissions. We hope you will appreciate that Note on wireless connections no claims can be entertained on the basis of...
  • Page 10 GENERAL VIEWS...
  • Page 11: Scope Of Delivery Operating Panel

    SCOPE OF DELIVERY OPERATING PANEL...
  • Page 12 GENERAL VIEWS SCOPE OF DELIVERY Operating panel Mounting clip for operating panel Hook and loop fasteners for securing the operating panel Double-sided adhesive pad for secur- ing the operating panel Boom microphone Microphone with cable Hook-and-loop fastener for securing the boom microphone Hook-and-loop fastener for securing the cable microphone and holder for boom microphone...
  • Page 13 OPERATING PANEL Speaker connections Status LED ( Mesh Intercom aerial Bluetooth aerial Mesh Intercom button ( Connection for USB-C cable ( (-) button ( Middle button ( (+) button ( Microphone connection...
  • Page 14: Operation

    OPERATION...
  • Page 15: Note On Safety Installing Software Firmware Update Charging Connectedride Com U1

    NOTE ON SAFETY INSTALLING SOFTWARE FIRMWARE UPDATE CHARGING CONNECTEDRIDE COM U1 LED STATUS CODES SWITCH ON COMMUNICATION SYSTEM SWITCHING OFF COMMUNICATION SYSTEM ADJUST THE VOLUME PERFORMING RESET RESTORING DEFAULT SETTINGS USING CONFIGURATION MENU PRIORITIES OF THE FUNCTIONS...
  • Page 16: Connectedride Com U1

    (e.g. an approved fast-charge power supply heat, odour). unit. The ConnectedRide Com U1 can be charged INSTALLING SOFTWARE via a USB-C cable. A full charge takes about Device Manager and the Com U1 app one hour. Charging time depends on the can be used to set parameters for the charging method used.
  • Page 17: Switch On Communication System

    Hello. The communication system is switched on. impaired. If the communication system does not BMW Motorrad recommends setting switch on: the volume on the mobile end device Charge communication system ( for media and calls to maximum before set- ting off.
  • Page 18: Performing Reset

    OPERATION check that the volume is set to a comfort- RESTORING DEFAULT SETTINGS able level before you don your helmet. Requirement Com U1 is switched on. The communication system is reset to the default settings. All changed set- tings, language settings and pairings are de- leted.
  • Page 19: Using Configuration Menu

    or Bluetooth Intercom is always interrupted USING CONFIGURATION MENU by incoming calls to the mobile phone. Press button 2 and hold it down for ten seconds to open the configuration menu. Short-tap button 1 or 3 to scroll forward or back through the configuration menu.
  • Page 20: Pairing

    PAIRING...
  • Page 21 PAIRING WITH OTHER DEVICES PAIRING PHONE PAIRING SECOND PHONE EXTENDED PAIRING PAIRING GPS DELETING PAIRING ENTRIES...
  • Page 22: Pairing With Other Devices

    Select this pairing for the following advisable to switch to MESH Intercom. Bear connections: Connection to TFT display in mind that the ConnectedRide Com U1 (motorcycles with TFT display), connection is the only communication system that to the smartphone and connection to the supports the Mesh Intercom function.
  • Page 23: Pairing Second Phone

    Requirement Com U1 is switched on. Requirement Telephones can be paired with extended pairing settings to separate the handsfree profile from the A2DP profile (media). This is not necessary in combination with a BMW Motorrad TFT display or navigation device.
  • Page 24: Deleting Pairing Entries

    PAIRING Delete all pairings Tap button 2 once. All pairings are deleted. Press button 2 and hold it down for ten seconds. Configuration menu Tap button 1 five times for pairing the GPS. GPS pairing If the LED flashes green, the device is vis- ible.
  • Page 26: Mesh Intercom

    MESH INTERCOM...
  • Page 27: What Is Mesh Intercom

    WHAT IS MESH INTERCOM? SWITCHING MESH INTERCOM ON/OFF SWITCHING OPEN MESH CHANNEL SETTING UP GROUP MESH ADDING A V3 COMMUNICATION SYSTEM TO A MESH COMMUNICATION ADDING A FIT-FOR-ALL COMMUNICATION SYSTEM TO A MESH COMMUNICA- TION TOGGLING BETWEEN OPEN MESH AND GROUP MESH SWITCHING MICROPHONE ON/OFF RESETTING MESH...
  • Page 28 MESH INTERCOM WHAT IS MESH INTERCOM? Mesh Intercom enables easy inter-vehicle communication between riders without them having to pair their headsets beforehand. Mesh Intercom range is up to max 2 km in open terrain and with at least 6 users in a mesh maximum range increases to max 8 km.
  • Page 29: Setting Up Group Mesh

    V3 communication system to be added to a Mesh communication. A ConnectedRide Com U1 user can use Bluetotth Intercom to add a V3 communica- Press button 1 on both communication tion system to a Group Mesh.
  • Page 30: Switching Microphone On/Off

    MESH INTERCOM RESETTING MESH Requirement Com U1 is switched on. All private/closed groups are to be deleted. Press button 1 and hold it down for five seconds. Beep sounds 2x. Open Mesh Group Mesh The connection settings are retained. Press button 1 and hold it down for eight SWITCHING MICROPHONE ON/OFF seconds.
  • Page 32: Bluetooth Intercom

    BLUETOOTH INTERCOM...
  • Page 33: What Is Bluetooth Intercom

    WHAT IS BLUETOOTH INTERCOM? PAIRING TWO COM U1S VIA BLUETOOTH INTERCOM PAIRING COM U1 WITH V3 COMMUNICATION SYSTEM PAIRING COM U1 WITH COMMUNICATION SYSTEM FIT-FOR-ALL STARTING/ENDING TWO-WAY CONVERSATION STARTING/ENDING MULTI-WAY CONVERSATION STARTING/ENDING THREE-WAY TELEPHONE CONFERENCE STARTING/ENDING GROUP INTERCOM MESH INTERCOM CONFERENCE WITH BLUETOOTH INTERCOM USERS STARTING/ENDING UNIVERSAL INTERCOM MESH INTERCOM CONFERENCE AND UNIVERSAL INTERCOM...
  • Page 34: Pairing Two Com U1S Via

    2 km in open terrain. nication system can be paired with the Bluetooth Intercom and Mesh Intercom can ConnectedRide Com U1. To do this you be used and the same time and they can be must have both communication systems set combined with each other.
  • Page 35: Pairing Com U1 With Communica

    Requirement With Bluetooth Intercom, the communica- tion system Fit-for-All can be paired with the ConnectedRide Com U1. To do this you must have both communication systems set to pairing mode at the same time. Tap button 1 once, twice or three times to converse with participant 1, 2 or 3.
  • Page 36: Starting/Ending Three-Way Tele

    BLUETOOTH INTERCOM Tap button 1 once, twice or three times to STARTING/ENDING GROUP INTERCOM add participant 1, 2 or 3 to the conversa- Requirement tion. The Group Intercom function establishes a While multi-way communication is in multi-way conference with the three most progress, the paired device's own ra- recently paired communication systems that dio link (mobile phone, TFT display or audio...
  • Page 37: Mesh Intercom Conference With

    Connecting an other-make Bluetooth communication device to the ConnectedRide Com U1 by Universal Intercom leads to reduced audio quality and a reduction in the number of Bluetooth devices that can be connected. If a closed loop occurs with Mesh Inter-...
  • Page 38: Mesh Intercom Conference And Universal Intercom

    BLUETOOTH INTERCOM MESH INTERCOM CONFERENCE AND UNIVERSAL INTERCOM Two-way communication via Universal Intercom and Mesh Intercom can be used simultaneously. Both Open Mesh and Group Mesh permit a user be added to the Mesh via Universal Intercom. This is done by starting two-way communication via Universal Intercom while taking part in Mesh Intercom.
  • Page 40: Phone

    PHONE...
  • Page 41: Accepting/Rejecting Incoming Calls

    ACCEPTING/REJECTING INCOMING CALLS USING SPEED-DIAL NUMBERS SMARTPHONE VOICE ASSISTANTS...
  • Page 42 Speed dial # SMARTPHONE VOICE ASSISTANTS The ConnectedRide Com U1 supports direct access to the smartphone voice assistants Siri and Google Assistant. Siri or Google Assistant can be activated via the microphone of the Com U1 with the corresponding voice command (e.g.
  • Page 44: Fm Radio

    FM RADIO...
  • Page 45 SWITCHING RADIO ON/OFF ADAPTING VOLUME IN RADIO MODE CHANGE THE RADIO STATION. SEARCHING FOR AND SAVING RADIO STATIONS SAVING RADIO STATION WITH AUTOMATIC STATION SEARCH AUTOMATIC STATION SEARCH...
  • Page 46: Switching Radio On/Off

    FM RADIO SWITCHING RADIO ON/OFF CHANGE THE RADIO STATION. Requirement Requirement Com U1 is switched on. FM radio is switched on. Press button 1 and hold it down for one Press button 1 and hold it down for one second to switch on the FM radio. second to navigate through the preset sta- tions.
  • Page 47: Saving Radio Station With Auto

    Press button 1 and hold it down for one second to save the station under the cur- rent preset number. Press button 3 and hold it down for one second to delete the station. SAVING RADIO STATION WITH AUTO- MATIC STATION SEARCH Requirement FM radio is switched on.
  • Page 48: Music

    MUSIC...
  • Page 49: Control Of Music Playback Share Your Music

    CONTROL OF MUSIC PLAYBACK SHARE YOUR MUSIC...
  • Page 50 MUSIC Connect the ConnectedRide Com U1 to CONTROL OF MUSIC PLAYBACK a mobile phone or some other device for Requirement music playback. Com U1 is switched on. Connect the ConnectedRide Com U1 to another communication system. If the Com U1 is connected to a TFT...
  • Page 52: Software Settings

    SOFTWARE SETTINGS...
  • Page 53 CONFIGURATION...
  • Page 54: Configuration

    It is deactiv- You can change the language of the ated temporarily when the intercom is con- ConnectedRide Com U1 to suit your nected or when the motorcycle’s TFT display language preferences. or a navigation device is connected. When...
  • Page 55 Intercom audio overlay sensitivity Smart Volume Control Intercom audio overlay sensitivity controls Smart Volume Control automatically adjusts how loud the user has to speak in order for speaker volume to the level of noise in the the volume of music playback to be lowered. vicinity of the headset.
  • Page 56 SOFTWARE SETTINGS FM station info With FM station info activated, the frequen- cies of the FM stations are heard as voice prompts when preset stations are selected. With FM station info deactivated, no voice prompts stating the FM station frequencies are output when preset stations are selec- ted.
  • Page 58: Care

    CARE...
  • Page 59: Cleaning Connectedride Com U1

    CLEANING CONNECTEDRIDE COM U1 TROUBLESHOOTING...
  • Page 60: Troubleshooting

    TROUBLESHOOTING Requirement If you encounter faults or problems in oper- ation of the ConnectedRide Com U1 try the following troubleshooting steps: Check that the latest firmware is installed on the ConnectedRide Com U1 and all Bluetooth-interface device. (...
  • Page 62: Technical Data

    TECHNICAL DATA...
  • Page 63 VOICE COMMANDS GENERAL RADIO CONNECTION INTERCOM SYSTEM BATTERY RADIO...
  • Page 64: Voice Commands

    TECHNICAL DATA VOICE COMMANDS General Call up Google voice assistant "Hey Google, ...", only if this assistant is available Call up Siri voice assistant "Hey Siri, ...", only if this assistant is avail- able Check battery "Hey Sena, check battery" Increase volume "Hey Sena, louder"...
  • Page 65: General

    GENERAL Ambient-temperature range -10...55 °C, in operation 0...45 °C, when charging Main unit Weight 65 g Dimensions 97 mm x 48 mm x 27 mm RADIO CONNECTION Transmit power Bluetooth class 1 Frequency range 2.402...2.480 GHz Transmission method FHSS (Frequency Hopping Spread Spec- trum) Bluetooth standard Bluetooth class...
  • Page 66: Radio

    TECHNICAL DATA Speaking time Bluetooth Intercom max 13 h Mesh Intercom max 8 h RADIO Frequency range 76...108 MHz Number of memory slots 10 station slots...
  • Page 68: Index

    INDEX Phone Abbreviations and Incoming call operating, 38 accept, 38 symbols, 4 pairing, 18 Exit, 38 App, 12 Pairing second phone, 19 reject, 38 Audio playback device Speed-dial numbers, 38 operating, 46 Speed-dial numbers, 38 Three-way telephone Share your music, 46 conference, 32 LED status codes, 12 Battery, 12...
  • Page 69 Errors and omissions excepted. © 2022 Bayerische Motoren Werke Ak- tiengesellschaft 80788 Munich, Germany Not to be reproduced by any means what- soever, wholly or in part, without the written permission of BMW Motorrad, After Sales. Original operating instructions, printed in Germany.
  • Page 70 For further information on the subject of equipment, visit: bmw-motorrad.com/equipment Order No.: 01 29 5 A59 6E9 *01295A596E9* 10.2021, 1st edition, 01...

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