Obtaining Warranty Service - Airstream INTERSTATE 24 TommyBahama Owner's Manual

General Information
9� Defects or damage caused by, in whole or in
part, or in any way related to: Accidents, misuse
(including off-road use), or negligence; Failure
to comply with the instructions set forth in any
owner's manual provided with the vehicle;
Alteration or modification of the vehicle except
such alterations or modifications approved
in writing by Airstream; Acts of God or other
environmental conditions, such as lightning,
hail, salt causing rust, or other chemicals in the
atmosphere; De-icing agents or other chemicals
applied to the vehicle; Failure to properly maintain
or service the vehicle, including but not limited to
the maintenance of lubricants, sealants, and seals;
Condensation and the results of condensation
including water damage and the growth of mold
or mildew� Mold and mildew are natural growths
given certain environmental conditions and are not
covered by the terms of this Limited Warranty; The
addition of weight to the vehicle that causes the
total weight to exceed applicable vehicle weight
ratings, or addition of weight causing improper
distribution of the weight of the vehicle; Failure to
seek and obtain repairs in a timely manner; Failure
to use reasonable efforts to mitigate damage
caused by defects' Failure to properly ventilate the
vehicle; Improper electric power supply or improper
vehicle hookup to other facilities; and, Acts or
omissions of any person or entity other than
Airstream� (Note: An irrefutable presumption arises
that the motorhome has been used for commercial
and/or business purposes if the motorhome owner
or user files a tax form claiming any business or
commercial tax benefit related to the motorhome,
or if the motorhome is purchased, registered or
titled in a business name�)
3-4

Obtaining Warranty Service

In order to obtain warranty service under this Limited
Warranty, the owner must do all of the following:
1� Owner and dealer representative must complete
and return the Customer Performance Checkout
within 10 days from delivery of the vehicle,
2� Notify Airstream or one of its authorized,
independent dealers of any claimed defect within
the warranty period or 10 days thereafter,
3� Provide notification of a defect within 10 days of
discovery of that defect, and
4� Promptly return the motorhome to an authorized
Airstream dealer or Airstream for repairs�
If you believe a defect covered by this Limited Warranty
still exists after an attempted repair by an authorized
Airstream dealer, you must contact Airstream in one of
the following manners, and specify:
1� The complete serial number of the motorhome,
2� The date of original purchase and the date of
original delivery,
3� The name of the selling dealer, and
4� The nature of the problem and the steps or service
which have been performed�
Email: support�airstream�com
Phone: (937) 596-6111
Mail: AIRSTREAM, INC�, 428 West Pike Street, P�O�
Box 629, Jackson Center, Ohio 45334-0629, Attention:
Owner Relations Department
Airstream may direct you to an authorized Airstream
dealer, or may request that you bring your motorhome
to the Airstream factory in Jackson Center, Ohio for
repairs�
Airstream does not control the scheduling of repairs
at its authorized Airstream dealers, and repairs at the
Airstream factory may not be immediately available�
Therefore, you may encounter delays in scheduling
repairs and/or completion of repairs� All costs
associated with transporting the motorhome for any
warranty service shall be the sole responsibility of the
owner�
2023 Tommy Bahama Interstate 24