duxtop E210C2 User Manual page 15

Error code guide:
If an error code appears in the LED DISPLAY, follow the instructions below according to the error
code displayed to correct the problem:
ERROR
PROBLEM
CODE
No cookware is
detected, incompatible
cookware is detected
E0 or cookware is
not centered on
the COOKWARE
ALIGNMENT GUIDE.
Excessive high
temperature, cooking
E1 fan malfunction, or
inadequate ventilation
for the cooktop.
Cooking surface
temperature exceeds
E2 460 °F (238 °C) limit
and the unit shuts
down automatically.
Voltage input is too
high or too low and the
E3
unit shuts down after 1
minute.
Note: If any of the above remedies fail to correct the problem, please contact
CustomerCare@thesecura.com.
Copyright 2019-2020 Secura, Inc. - All rights are reserved.
INDUCTION COOKTOP
If no cookware is on the cooktop, place cookware on the top
within 1 minute. If incompatible cookware is detected, replace it
with compatible cookware. If the cookware is misaligned, move
it within the COOKWARE ALIGNMENT GUIDE. The unit will
shut down automatically after 1 minute if none of these actions
are taken.
Unplug the cord from the electrical outlet. Ensure proper
ventilation by making sure the fan is at least 4" away from any
obstruction. Wait 10 minutes for the cooktop and cookware to
cool down and then plug it back into a 120V electrical outlet.
Turn the unit on and listen for the fan to confi rm it is running.
This is a safety feature to prevent the cooking surface
from overheating. It usually happens while using POWER
MODE, when the cookware bottom is above 460 °F (238 °C).
Extremely high temperatures could damage your cookware
and cooktop. If E2 error code happens during frying or sautéing
while using POWER MODE, switch to TEMPERATURE
MODE. If E2 happens while boiling water, unplug the unit
from the electrical outlet, wait 10 minutes for the cooktop and
cookware to cool down and reconnect the cord to the outlet.
Turn the unit on, listen for the fan to start and ensure the unit is
at least 4" away from any obstructions.
Unplug the cord from the electrical outlet. Verify the voltage is
110/120V AC with a voltage tester. If not, switch to a different
electrical outlet with the proper voltage level before operating
the unit.
REMEDY
www.duxtop.com / www.thesecura.com
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