T-Mobile MDA Supplementary Manual

Problem
Power and Battery
I cannot turn on my device.
My device keeps turning itself off.
My device's date and time reset to factory
default if I have removed or replaced
battery.
Why does my device power reduce faster
than my friend's?
ActiveSync
ActiveSync operation cannot be performed
or connected.
ActiveSync is connected, but I can not
transfer data.
Display and Sound
Screen freezes or no response.
T-Mobile MDA Troubleshooting
Solution
Soft reset the device with the stylus.
Connect your device to the AC adapter and
check LED indicator whether device is
charging. It is possible that the battery is
drained off.
Your device is designed by default to turn
itself off if not used for three minutes. This
period can be adjusted to a maximum of
five minutes. Refer to the Power setting in
the manual for more information.
Always re-attach the battery immediately
during replacement. The data will be lost if
the battery is removed for a long time.
Battery consumption varies from user to
user due to the way it is being used.
Devices set under specific identical test
conditions may be compared objectively.
Make sure you have correctly installed the
ActiveSync software found on the Getting
Started disk that came with your device and
have followed the instructions accordingly.
Restart your device or/and PC and try
again. DO NOT plug in the USB cable
before loading ActiveSync. Make sure the
ActiveSync cradle/cable is connected
securely. On you PC, make sure the
Connection Settings are correctly selected
in File > Connection Settings of Microsoft
ActiveSync. Ensure that Modem Link is
deactivated as well.
Make sure your have established a
Partnership with the PC, and check Tools >
Options of Microsoft ActiveSync on your
PC, to see if the information type you want
has been selected for synchronizing. For
more information, refer to Chapter 4.
Soft reset your device by pressing Reset
button with the stylus.