HP MP102 Manual page 4

3. E-mail Support. E-mail support is available for your product via
http://www.hp.com/support
Select "Contact HP" from your iPod product home page.
4. If you need to speak with a Support agent, call the HP Total Care Center at
1-(800)-474-6836
[1-(800) HP invent] (U.S. & Canada)
Or
905-206-4663 (local to Mississauga)
*Support agents are available 24 hours a day in English, Spanish, and French (Canada only).
When should I contact HP phone service and support?
■
You either do not have Internet access, or cannot connect to the Internet to use the
HP Customer Care Web support site.
■
There is obvious damage to the product, or a mechanical breakdown has occurred
and your product no longer works.
■
You have other questions that you have not been able to resolve using the
documentation that came with the product or the help resources available on the Web.
Note: Support options, availability, and hours of operation may vary and are subject to
change without notice.
HP Total Care
HP Total Care provides fast, friendly, and effective expert advice for all your HP products. If
you have a question or if a problem arises, we offer extensive service and support options
around the clock to better handle your needs. For more information on your support and
services options visit http://www.hp.com/home/ownerservices