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NEWAGE PLATINUM
36" GRILL
(PROPANE)
If the information in the grill's instructions are not
followed exactly, a fire, explosion or production
of carbon monoxide may result causing property
damage, personal injury or loss of life.
INSTALLATION AND OPERATION GUIDE
!
STOP
THIS INSTRUCTION MANUAL CONTAINS IMPORTANT INFORMATION NECESSARY FOR THE PROPER ASSEMBLY AND SAFE USE OF
THE APPLIANCE.
READ AND FOLLOW ALL WARNINGS AND INSTRUCTIONS BEFORE ASSEMBLING AND USING THE APPLIANCE.
FOLLOW ALL WARNINGS AND INSTRUCTIONS WHEN USING THE APPLIANCE. FAILURE TO OPERATE THIS PRODUCT IN A WELL
VENTILATED AREA CAN CAUSE PROPERTY DAMAGE, INJURY OR DEATH.
NEWAGE PRODUCTS INC, Vaughan, ON, CA L4L9T1
WARNING
Warning: Excessive weight hazard!
Use two or more people to move, assemble, or install the grill to avoid back
injury. Do not leave children unattended near the grill or cabinets.
ATTENTION:
Need help or spare parts? For fastest service,
contact NewAge Products at 1-877-306-8930;
or support@newageproducts.com.
Do not return to the retailer.
SKU#66913 - NEWAGE PLATINUM 36" GRILL - LP
SKU#66278 - NEWAGE PLATINUM 36" GRILL - LP
Is your Grill damaged?
WITH 36" GRILL CART
IM-GL2.11A-01

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Summary of Contents for Newage Platinum

  • Page 1 SKU#66913 - NEWAGE PLATINUM 36” GRILL - LP SKU#66278 - NEWAGE PLATINUM 36” GRILL - LP NEWAGE PLATINUM WITH 36” GRILL CART 36” GRILL (PROPANE) WARNING If the information in the grill’s instructions are not followed exactly, a fire, explosion or production of carbon monoxide may result causing property damage, personal injury or loss of life.
  • Page 2 DANGER Read and follow the instructions in this manual fully and completely before installing, servicing or operating the grill to reduce the risk of : 1. Fire 2. Personal injury or property damage 3. Improper installation THIS PRODUCT IS DESIGNED FOR OUTDOOR USE ONLY. Do not install or operate indoors, in a garage, in a screened in porch, gazebo, or any other enclosed area.
  • Page 3: California Proposition

    WARNING CALIFORNIA PROPOSITION 65 1. This product can expose you to chemicals including Carbon Monoxide, which is a by- product of combustion known to the State of California to cause cancer and birth defects or other reproductive harm. For more information go to www.P65Warnings.ca.gov. 2.
  • Page 4: Important Notes

    IMPORTANT NOTES This Gas Barbecue Is Certified Under Canadian And American National Standards, ANSI Z21.58- 2018 and CSA 1.16-2018 respectively for Outdoor Gas Grills and should be installed to conform with local codes. In absence of local codes, install to the current CAN B149.2 Natural Fuel Gas Code and the Propane Installation Code, CSA B149.1 Propane Installation Code in Canada or to the National Fuel Gas Code, ANSI Z223.1/NFPA 54 the National Fuel Gas Code the Natural Gas and Propane Installation Code, CSA B149.2.
  • Page 5 Safe Operating Practices Parts Supplied Tools Needed Product Inspection Product Specifications Installing Grill on NewAge Grill Cabinet & Cart Installing Grill on NewAge Grill Cabinet & Cart Installing Grill on custom built cabinet Assembling the Grill Assembling and Installing the Rotisserie Kit...
  • Page 6: Limited Warranty

    LIMITED WARRANTY NewAge is proud to offer a complete product warranty for a period of (Five years from the date of purchase. ) Subject to the limitations and disclaimers set forth below or in other product documentation, NewAge provides the following additional warranties to the initial customer;...
  • Page 7: Safe Operating Practices

    2. Read the entire instruction manual prior to operating grill. 3. NewAge Grill must be used outdoors in a well ventilated area, and cannot be used indoors, in a enclosed area such as a garage, gazebo, screened in porch or other similar enclosed area.
  • Page 8 29. Never touch the grill racks, hood or immediate surrounding metal surfaces with your bare hands while grilling. 30. The NewAge Grill must be cooled before it is covered. Never place the cover on when cooking or while hot. 31. Keep all electrical cords and gas supply lines away from heated surfaces.
  • Page 9 Regularly clean the grill components to prevent flare-ups and grease fires Just like the cooking appliances in your home, your NewAge Grill needs to be regularly cleaned and maintained to operate at peak performance. This not only produces tastier, healthier food, but it reduces the chance of dangerous flare-ups or grease fires.
  • Page 10 Team > 1-877-306-8930; or support@newageproducts.com Don’t push the electrical cable into grill enclosure NewAge Grills are equipped with LED lighting on the control knobs and grill in- terior, powered by an electrical cable on the rear of the unit. It’s very important not to push any excess cable into the hole at the back of the grill.
  • Page 11: Grilling In Windy Conditions

    Safe Operating Practices Grilling in windy conditions WARNING Using your grill in windy conditions may disrupt the front-to-back airflow. If, while grilling with all burners on high and the hood closed, you notice that the temperature gauge fails to rise..be careful. If wind has kept hot gases from exiting the rear of the grill the control panel and knobs may have become extremely hot.
  • Page 12: Parts Supplied

    Parts Supplied Main Grill Parts 1 x SS Warming 3x SS Grates 2 x Ceramic Trays (Large) 1 x Ceramic Trays (Small) Rack 1 x QCC1 Type 1 x Rotisserie Kit 2 x Spare Rubber 4 x M6 Flat Head Regulator and hose Bumpers Screws...
  • Page 13: Tools Needed

    Open Wrench Product Inspection • Check to see all parts are received as per the order placed. • Contact NewAge Products at 1-877-306-8930; for any missing parts. • Inspect the products for any damages before starting the installation. • Go through the installation instructions carefully...
  • Page 14: Product Specifications

    Product Specifications NewAge 36” Grill Dimensions Width (W) 36” Depth (D) 24.2” Height (H) 25.3” Details Material Main Grilling Area Stainless Steel 559 Square inch 16,000 BTUs x 2 Primary Burner BTU Warming Rack Area 191 Square inch 12,000 BTUs x 1...
  • Page 15 Installing Grill on NewAge Grill Cabinet & Cart For more detailed instructions on installation steps, refer to the NewAge Grill Cabinet installation guide. Place grill onto the cabinet. Secure grill to cabinet by inserting two While connecting the gas hose to the grill, M6x45mm Screws from bottom.
  • Page 16 Installing Grill on NewAge Grill Cabinet & Cart For more detailed instructions on installation steps, refer to the NewAge Grill Cart installation guide. Make sure the rear casters on the cart are Place the grill onto the cart. locked. Secure grill to cabinet by inserting two While connecting the gas hose to the grill, M6x45mm from the bottom.
  • Page 17 WARNING 1. DO NOT store or use products with flammable liquids or vapors in the vicinity of the NewAge Grill Cabinet,NewAge Outdoor Kitchen cabinets or any appliances. 2. DO NOT store a spare Propane gas cylinder in or near the NewAge Grill Cabinet, NewAge Outdoor Kitchen Cabinets, or any other appliances.
  • Page 18 Installing Grill on custom built cabinet Layout for Non-combustible enclosure Configuration Example 1: With closed cutout bottom 10in 10in OUTDOOR GFI ELECTRICAL OULET 1.19” RECOMMENDED - LOCATE ON SAME SIDE OF GRILL AS ROTISSERIE BRACKET. MINIMUM 20 SQ IN (130 SQ CM) OF VENTILATION REQUIRED.
  • Page 19 Installing Grill on custom built cabinet Layout for Non-combustible enclosure Configuration Example 2: With open cutout bottom OUTDOOR GFI ELECTRICAL OULET RECOMMENDED - LOCATE ON SAME SIDE OF GRILL AS ROTISSERIE BRACKET. Min 4" Note: Avoid abrasion of hose against the opening.
  • Page 20 Installing Grill on custom built cabinet Propane gas Cylinder Connections Make sure the Propane gas cylinder valve is fully closed. It is possible for the valve to be open without releasing gas but, as soon as you start connecting the regulator, gas will leak from the connection.
  • Page 21 Installing Grill on custom built cabinet WARNING The appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical Code, CSA C22.1. Lock Unlock propane tank must be secured...
  • Page 22 Installing Grill on custom built cabinet Propane Cylinder Specifications • Any L.P gas supply cylinder used with this grill must be appropriately 12 inches diameter and 18 inches high. The maximum fuel capacity is 80% and is approximately 20 pounds of propane. •...
  • Page 23: Assembling The Grill

    Assembling the Grill Install Briquette tray (small) on top of the Tools and Parts needed. Tools and Parts needed. tube burner. 1 x SS Warming 3x SS Grates Rack 2 x Ceramic Trays (Large) 1 x Ceramic Trays (small) Make sure the briquette tray sits properly on the dowel pins as shown below.
  • Page 24 Assembling the Grill Install the warming rack, making sure that Install the three cooking grates on top of the longest grate rod gets inserted into the each briquette tray as shown below. slots in support shelves.
  • Page 25 Assembling and Installing the Rotisserie Kit Tools and Parts needed. Motor Counter Balance End Pieces Meat Forks Spit Rod Mounting Brackets Assemble the forks on the spit rod, add counter balance and secure the assembly by installing the end pieces at both ends as shown below. Tighten the finger bolts to lock the position of each component.
  • Page 26 Assembling and Installing the Rotisserie Kit Attach the motor mounting bracket to the Slide the rotisserie motor onto the grill using four screws. mounting bracket. Fix the rotisserie assembly to the motor and place it in position by resting the end pieces on the support brackets as shown below.
  • Page 27: Optional Accessories

    Optional Accessories Installing the Griddle Place the Griddle on top of the cooking grates as shown below. Grease pan can be slide in or out from the griddle to remove the grease collected. WARNING • During the usage the griddle gets extremely hot and must be handled with care. Make sure to let the griddle cool down for minimum 30 minutes before removing the grease pan for cleaning.
  • Page 28 Optional Accessories Installing the Charcoal Tray NOTE • Do not use more than one charcoal tray on the grill while cooking. • Remove only the briquette tray of respective burner where you have chosen to install the charcoal tray. • Use only charcoal briquettes.
  • Page 29 Optional Accessories Installing the Charcoal Tray Add charcoal to the charcoal tray. Install cooking grate on the top. Turn on the burner underneath the Once the charcoal is lit, turn off the burner. charcoal tray and place it on HI position.
  • Page 30 Optional Accessories Installing the Smoker Box NOTE • Do not put more than 0.2 Kg (0.4 Lbs) of wood chips in the smoker box for smoking. • Do not pour more than 1/2 litre of liquid for moisturing the meat. •...
  • Page 31 Optional Accessories Optional Accessories Installing the Smoker Box Installing the Smoker Box OPTION 2 Place the smoker box on top of tube burner replacing the small briquette tray. Open the smoker box to add wood chips Smoke vents can be adjusted by sliding or any beverage.
  • Page 32: Gas Connections

    Never connect a gas line directly to the grill. A pressure regulator must be installed on all gas equipment. All local codes require a pressure regulator and NewAge supplies the correct regulator with your grill. Removing or failing to install the pressure regulator can result in fire, and serious personal injury and will void the warranty.
  • Page 33: Gas Hook-Up Instructions

    Instructions for Installer Gas Line Purging You should purge the gas line of air before attempting to light the grill. • Make sure all grill controls are in the “OFF” position. • Slowly turn on the main gas supply. • Open the lid for the entire purging procedure.
  • Page 34: Instructions For Installer

    Instructions for Installer • The cylinder valve(s) must be readily accessible for hand operation. A door on the enclosure to gain access to the cylinder valves is acceptable, provided it is non-locking and can be opened without the use of tools. •...
  • Page 35: Propane Gas Installation

    WARNING Do not change the regulator/hose assembly or use any other assembly than the one supplied with your NewAge grill. Do not attempt to use a 5LP-A equipped regulator/hose assembly with a standard 510 POL cylinder/valve assembly.
  • Page 36 Propane Gas Installation Non - combustible Construction Propane Hose and Regulator Venting (Supplied) Propane Tank (Not Supplied) Propane gas Cylinder Connections Make sure the Propane gas cylinder valve is fully closed. It is possible for the valve to be open without releasing gas but, as soon as you start connecting the regulator, gas will leak from the connection.
  • Page 37 Propane Gas Installation Propane gas Cylinder Connections Dust Cap - Place dust cap on cylinder valve outlet whenever the cylinder is not in use. Only install the type of dust cap on the cylinder valve outlet that is provided with the cylinder valve. Other types of caps or plugs may result in leakage of propane.
  • Page 38 Propane Gas Installation Propane gas Cylinder Requirements The Propane gas cylinder must be constructed and marked in accordance with the specifications for Propane gascylinders of the U.S. Department of Transportation (DOT) and designed for use with a Type 1 system only. Cylinders of free standing grills must be secured using the provided cylinder retention system to avoid accidental movement.
  • Page 39 Never connect a gas line directly to the grill. A pressure regulator must be installed on all gas equipment. All local codes require it and NEWAGE supplies the correct regulator with your grill. Removing or failing to install the pressure regulator can result in fire and serious personal injury and will void the warranty •...
  • Page 40: Leak Testing Instructions

    Leak Testing Instructions WARNING This must be done before initial use, annually, and whenever any gas components are replaced or serviced. Do not smoke while performing this test, and remove all sources of ignition. See Leak Testing Diagram for areas to check. Never conduct a leak test using fire or flame.
  • Page 41 Leak Testing Instructions Fixing a Gas Leak • Shut off the gas supply. • Turn all grill controls to the “ON” position to purge the grill of any gas build-up, then turn the controls back “OFF”. • Wash off the soapy solution with cold water and dry. •...
  • Page 42: Electrical Connections

    Electrical Connections Note: In order for the rotisserie, LED and halogen lights to work the grill must be plugged into a GFCI outlet installed by an electrician. GFCI WARNING ELECTRICAL GROUNDING • Product installation must meet local electric codes or, in the absence of local codes, the latest edition of the National Electrical Code ANS/ NFPA No.
  • Page 43: Pre-Grill Checklist

    Pre-Grill Checklist Before FIRST use ensure that: 1. All packaging, and packing materials have been removed from the Grill and burners 2. You have a fuel supply connected. 3. All electrical parts are connected. 4. Leak test has been performed on all the fittings that supply the fuel to the grill. 5.
  • Page 44: Lighting The Grill

    Always keep the lid open when lighting the grill. • Never leave children unsupervised around the NewAge grill. Do not store items of interest to children around or below the grill, or in the cabinet. Never allow children to crawl inside a cabinet or enclosure.
  • Page 45: Manual Lighting

    Lighting the Grill Flame-Thrower Ignition Ignition for BURNERS(1, 2, 3, 4 and 5): Ignition Point 1. Read and complete PRE-GRILL checklist. 2. Make sure all control knobs are set to off. 3. Always light grill with lid open. 4. Turn fuel supply on. High Temperature 5.
  • Page 46 Lighting the Grill Method 2 (Access Holes): If the burners fail to light after a couple of attempts, it can be lit using the supplied match lighting stick. Follow the steps below for manual grill lighting. 1. Read and complete PRE-GRILL checklist. 2.
  • Page 47 Proper Burner Position and Operation CAUTION Proper placement of each burner is critical after cleaning they must be centered on the brass orifice, resting level without any rocking. Failure to meet these conditions may cause a very dangerous condition that can cause personal injury and property damage. Gas control knobs should be in the ‘OFF”...
  • Page 48 Proper Burner Position and Operation Adjusting the Airshutter valve To adjust the flame properly the air shutter valve needs to be adjusted to achieve an optimum gas and oxygen mixture for burning. The burner has to be removed for adjusting the air shutter valve.
  • Page 49: Cooking Temperatures

    General Grill Operation and Cooking Procedures WARNING • Never leave children unsupervised around the NewAge grill. • Pre-heating for more than 15 minutes may overheat and cause damage to the grill. • Never cover slots, holes, or passages in the grill fire box or cover an entire rack with material such as aluminum foil.
  • Page 50 General Grill Operation and Cooking Procedures Direct Cooking This method involves placing the food directly over the lighted burners. This is a common way to cook foods that take less than 20 minutes or to sear larger foods at the beginning of the cooking process.
  • Page 51 General Grill Operation and Cooking Procedures Searing Even for an experienced chef, infrared cooking can, at first, present a bit of a challenge. By following these simple tips, you will soon be producing juicier, more flavorful foods than you have ever experienced before.
  • Page 52: Indirect Cooking

    General Grill Operation and Cooking Procedures Indirect Cooking You can cook larger foods slowly to perfection on one side of the grill by using indirect heating technique. This can be achieved by leaving the burners directly below the food “OFF” and igniting the burners to the side of the food.
  • Page 53: Rotisserie Cooking

    General Grill Operation and Cooking Procedures Rotisserie Cooking Rotisserie is mostly used to cook large pieces of meat and poultry to assure slow, even cooking. The constant turning provides a self-basting action, making food cooked on a rotisserie exceptionally moist and juicy. Rotisserie cooking generally requires 1 ½ to 4½ hrs to cook depending on the size and type of meat being cooked.
  • Page 54: Regular Maintenance

    Grill Maintenance and Cleaning Regular Maintenance Wash regularly with clean fresh water, mild detergent and a micro fiber cloth. After washing rinse in clean water and wipe the surface dry with your cloth remembering to go with the grain on brushed stainless steel.
  • Page 55: Cleaning The Cooking Grids

    Grill Maintenance and Cleaning Cleaning the cooking grids: After cooking, turn control knobs to “OFF” and let grill cool before attempting to clean your cooking grates. Before first use and periodically it is suggested that you wash the cooking grids in a mild soap and warm water solution.
  • Page 56: Ceramic Briquettes

    3. Use a commercially available Stainless Steel cleaner to clean and polish the exterior surfaces. Part of the appeal of the NewAge Grill is the fine grain finish. Always clean with the grain direction. When removing stubborn stains: •...
  • Page 57 SPECIAL NOTE FOR LOCATIONS NEAR POOLS AND COASTAL AREAS: The 304 stainless steel material used in the construction of a NewAge Grill is highly rust resistant, however, chlorine in the air from swimming pools or the salt from sea air may cause surface rust to appear and even create some pitting if left on the product.
  • Page 58: Replacing Light Bulbs

    Replacing Lightbulbs NOTE • Disconnect grill at power source before replacing lightbulbs • The oil from your fingertips will reduce the life of the bulb. It is recommended to touch the bulb as little as possible and to wipe the bulb with a cloth after handling with bare fingers. To replace the halogen bulb in your grill you must first remove the lens from the light housing.
  • Page 59: Replacing Led Lights

    Replacing LED Lights NOTE • Disconnect grill at power source before replacing light bulbs. • The oil from your fingertips will reduce the life of the bulb. It is recommended to touch the bulb as little as possible and to wipe the bulb with a cloth after handling with bare fingers. Remove the screws holding the LED light Remove the LED light assembly and holder using Phillips head screw driver.
  • Page 60: Troubleshooting

    Troubleshooting Please check and confirm the following points before calling Customer Service. 1. Is there fuel supplied to the grill? 2. Is the main shut-off valve open? 3. Are you using the correct type of fuel for the grill? ( Propane gas grill or Natural Gas grill) 4.
  • Page 61 Cracked ceramic tile. Allow burner to cool and inspect very closely for cracks. If any cracks are found, contact NewAge customer service for replacement option. Leaking gasket surrounding the ceramic tile, or a weld failure in the burner housing.
  • Page 62 Troubleshooting PROBLEM POSSIBLE CAUSES 9. Grill and control panel lights Unit not connected to power. Plug transformer cord into power box (from working GFI protected not working outlet). Faulty transformer. Check transformer output – should be 12VAC. Replace if required. Terminals on switch or circuit board are corroded or loose.
  • Page 63: Exploded View And Spare Parts

    Exploded View and Spare Parts...
  • Page 64 Exploded View and Spare Parts Item Eng. Part No. SKU No. for Description spares offered GL2-01.023.04A-01 Lid Handle GL2-01.023.06A-01 66931 Thermometer GL2-01.019A-01-XX Top Back Panel GL2-01.023.05A-01 Lid Bumper H00362A-01 Slotted Sholder Screw - Dia10x16, M8x1.25 GL2-01.018.02A-01 Burner Ignition Cover GL2-01.018.03A-01 66925 Rotisserie Ignition Assy GL2-01.018.05A-01...
  • Page 65: Wiring Diagram

    ILLUMINATED SWITCH ILLUMINATED WIRING SWITCH CONNECTORS NewAge Customer Service Please gather and have the following information available when contacting NewAge customer service: • Model number • Date of purchase • Proof of purchase by the original owner • Production code The production code can be located on the back of the grill.

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6691366278

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