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en Troubleshooting
Fault
"E:35 / -10"
flashes.
lights up.
flashes.
All other error codes.
"E:30/-20"
The appliance is not
working.
42
Cause and troubleshooting
Call the after-sales service.
▶
→ "Customer Service", Page 50
The automatic voltage control system detects an un-
authorised voltage under-usage.
No remedial action possible.
▶
Note: If the power supply is stable, the programme
continues to run as normal.
Voltage under-usage may cause extension of a pro-
gramme.
No remedial action possible.
The temperature is too high.
Wait until the temperature has dropped.
▶
→ "Cancelling the programme", Page 32
▶
Water level is too high.
Select a suitable programme for draining.
▶
→ "Programmes", Page 25
Door is not closed.
Close the door.
1.
Press Start/Nachlegen to start the programme.
2.
Laundry is caught in the door.
Open the door again.
1.
Remove any trapped laundry.
2.
Close the door.
3.
Press Start/Nachlegen to start the programme.
4.
Malfunction
Call the after-sales service.
▶
→ "Customer Service", Page 50
Solenoid valve defective.
Call the after-sales service.
▶
→ "Customer Service", Page 50
Detergent dosage is too high.
Reduce the amount of detergent for the next wash-
▶
ing cycle with the same load.
Additional water is added.
Do not add any extra water to the appliance while it
▶
is operating.
The mains plug of the power cord is not plugged in.
Connect the appliance to the power supply.
▶
The circuit breaker in the fuse box has tripped.
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