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MuxLab MuxMeet Share Base-2 User Manual

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MuxMeet Share Base-2
User Manual
(500829)
MuxLab © 2022
94-000980-A/SE-000980-A

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Summary of Contents for MuxLab MuxMeet Share Base-2

  • Page 1 MuxMeet Share Base-2 User Manual (500829) MuxLab © 2022 94-000980-A/SE-000980-A...
  • Page 2 MuxMeet Share Base-2 allows users to host a video conference call from their personal device using their preferred conferencing solution (eg Microsoft Teams, Webex, Zoom and many more), Users with...

  • Page 3: Table Of Contents

    Dongle Front Panel ....................... 12 Software Interface ....................... 14 3.2.1 Home Screen ........................14 Installation ............................16 Installation methods for the MuxMeet Share Base-2 unit ..........16 Wiring Diagram ........................17 Power Connection ........................ 18 Video Connection ......................... 18 Audio Connection ......................... 19 LAN connection ........................
  • Page 4 Moderator Control ....................... 71 System settings ........................74 7.4.1 Buttons: ..........................74 7.4.2 Date & Time ......................... 75 7.4.3 Auto standby ........................76 7.4.4 Language ..........................77 7.4.5 Reset ............................. 78 7.4.6 Configuration File ......................... 78 © MuxLab Inc. 2022 Page 4 94-000980-A/SE-000980-A...
  • Page 5 Clean left-over files of older versions of Launcher program in Laptop ....... 94 WIFI Recommendation Setting ......................95 Check the WIFI config on base unit ..................95 Check the WIFI RSSI on dongle or Mobiles ................95 Trouble Shooting ........................96 © MuxLab Inc. 2022 Page 5 94-000980-A/SE-000980-A...

  • Page 6: Overview

    VERVIEW 1.1 M HARE MuxMeet Share Base-2 (Model: 500829) is a wireless conference room product that has been designed to meet today’s hybrid workforce’s requirement supporting not only local presentations but also allowing the user to collaborate with remote participants.

  • Page 7: Specification

    ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual PECIFICATION MuxMeet Share Base-2 Specification HDMI output 1x HDMI 19-pin female connector Video Output Resolution 3840x2160@60Hz,3840x2160@30Hz, 1920x1080@60Hz Format Compliance HDMI1.4/HDMI2.0 Video Capacity: 1080P @ <60Hz Airplay for IOS devices 1080P @ <60Hz "MuxMeet" app 1080P @ <60Hz for all show-me button...

  • Page 8: Panel Layout

    ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual ANEL AYOUT This chapter gives an overview of the interface of MuxMeet Share Base-2 Overview • Hardware Interface MuxMeet Share Base-2 Front Panel MuxMeet Share Base-2 Rear Panel MuxMeet Share Dongle H1 / MuxMeet Share Dongle U1 Front panel •...

  • Page 9: Muxmeet Share Base-2 Rear Panel

    _ _MuxMeet Share Base-2 Operation Manual USB port • The USB port is used to update the software of the MuxMeet Share Base-2. • The USB port is used for pairing the dongle (model: 500827) and Base unit, when plugged in.

  • Page 10: Factory Reset

    Screw up the included three antennas to these three ports. USB port • The USB port is used to update the software of the MuxMeet Share Base-2. • The USB port is used for pairing the dongle (model: 500827) and Base unit, when plugged in.
  • Page 11 Language: English • Security Settings Security Level: Security level 1 Connection Password: 4-digits password beginning with 0000 Change admin password: admin (default) • Other settings Auto create launcher: Disabled Clear history after meeting: Always © MuxLab Inc. 2022 Page 11 94-000980-A/SE-000980-A...

  • Page 12: Dongle Front Panel

    Press the control sensor button to start displaying the content of the PC/Laptop’s screen on the main screen. Pressing the sensor button during a meeting will toggle the sharing of the screen. LED ring indicator Indicates the status of the Dongle. © MuxLab Inc. 2022 Page 12 94-000980-A/SE-000980-A...
  • Page 13 Press the control sensor button to start displaying the content of the PC/Laptop’s screen on the main screen. Pressing the sensor button during a meeting will toggle the sharing of the screen. LED ring indicator Indicates the status of the button. © MuxLab Inc. 2022 Page 13 94-000980-A/SE-000980-A...

  • Page 14: Software Interface

    Wi-Fi Infrastructure mode: “Client-Mode“ Wi-Fi connection to router is established, icon displays the current signal strength. A secure Wi-Fi connection is established, or connection to a router failed: Wi-Fi is not available: LAN Infrastructure mode: access point is disabled © MuxLab Inc. 2022 Page 14 94-000980-A/SE-000980-A...
  • Page 15 Info Show status-bar (1) – (7) in Home screen showing/hiding Camera and microphone icon Once MuxMeet Share Base-2 connected with USB camera or microphone, the indicator icon will show up accordingly. iOS Quick Start Indicates that mobile devices with iOS technology can use AirPlay to send content to the main screen.

  • Page 16: Installation

    ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual NSTALLATION The installation chapter gives an overview of the different ways to install and connect MuxMeet Share Base-2 unit. Overview: • Installation methods for the Base unit • Table mounting • Wall mounting •...

  • Page 17: Wiring Diagram

    ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual Place the MuxMeet Share Base-2 on the wall and align the Base unit to the 2 screws. Antenna placement rules • The antennas should be oriented vertically, meaning perpendicular to the ceiling and parallel to the walls.

  • Page 18: Power Connection

    Base-unit to switch ON or OFF. Power over Ethernet If the LAN Ethernet Switch supports PoE (Power over Ethernet), it can be used to power the Base-unit instead of using the external power adapter. (MuxMeet Share Base-2 LAN2 Port supports PoE.) 4.4 V IDEO ONNECTION Connect the HDMI Output of the Base unit to a 4K or Full-HD display via an HDMI cable.

  • Page 19: Audio Connection

    ONNECTION MuxMeet Share Base-2 and Dongles can transmit the audio output of the PC/Laptop, to the Base Unit together with the video signal. The audio will be output at line levels from the mini 3.5mm connector and via the HDMI output connectors simultaneously.

  • Page 20: Lan Connection

    Connect a network cable with RJ-45 connector into the LAN port of Base Unit. Connect the other end of the cable to LAN. If the LAN Ethernet Switch supports PoE (Power over Ethernet), it can be used to power the MuxMeet Share Base-2, instead of using the external power adapter.

  • Page 21: Usage Of Usb Device

    To control the sharing of the PCs/Laptops. To activate system upgrading. For white board or annotation during a presentation, MuxMeet Share Base-2 transmits Video, Audio and the USB-HID function for mouse-control and click-function of a touchscreen. Connect touch-interface of your screen to the USB-port on your PC/Laptop.

  • Page 22: Quick Start

    3) There are two ways to discover the MuxMeet Share Base-2 for mobile devices. a) Portable hotspot, use the hotspot to connect the MuxMeet Share Base-2. b) LAN connection, connect the MuxMeet Share Base-2 and mobile device in the same LAN network to discover and connect to MuxMeet Share Base-2.

  • Page 23: Enable Portable Hotspot

    5.1.2 Enable LAN connection: Be sure the MuxMeet Share Base-2 is connected to the Network. When Local IP shows an active IP address, such like 192.168.25.100, it indicates MuxMeet Share Base-2 is successfully connected to the LAN and get an appointed IP address.

  • Page 24: Pairing Dongles With Base Unit

    _ _MuxMeet Share Base-2 Operation Manual Note: When “N/A” is displayed, this means the MuxMeet Share Base-2 is not connected to the LAN (Local Area Network) by CAT cable, or it failed to get an available IP address by the company router.
  • Page 25 _ _MuxMeet Share Base-2 Operation Manual 2) Once the Dongles are connected, the message “Dongle is booting, please wait…” will appear as shown below 3) Then, the message “Pairing, please wait…” will appear shown below © MuxLab Inc. 2022 Page 25 94-000980-A/SE-000980-A...

  • Page 26: Mirroring

    MuxMeet Share Dongle-H1 (HDMI dongle, model: 500827) Plug the USB port and HDMI port of MuxMeet Share Dongle-H1 to PC/Laptop/MacBook. USB port for power and HDMI for Press the button when the LED indicator is solid white. © MuxLab Inc. 2022 Page 26 94-000980-A/SE-000980-A...

  • Page 27: Microsoft Windows Pc/Laptop With Application

    Use a universal USB stick to create a “Launcher”, which is stored in the Base unit. Connecting the USB stick to the Base unit and click the DOWNLOAD icon on the homepage to download “MuxMeet-windows.exe” for windows PC/Laptop, “MuxMeet-macOS” for MacBook, and “MuxMeet Windows.apk” for Android devices. © MuxLab Inc. 2022 Page 27 94-000980-A/SE-000980-A...
  • Page 28 Enter the Base unit password and click “connect”, the system is now ready to share. You can also manually connect by entering the name (SSID) or IP address. (Click icon Enter the corresponding Base unit password, press 'OK', and the system is now “Ready to share”. © MuxLab Inc. 2022 Page 28 94-000980-A/SE-000980-A...
  • Page 29 APP-window. In Windows taskbar you can see if the screen is mirroring or not Right click the status icon in the Windows taskbar to open the context- menu. • “About”: Shows the software versions of the Base-unit, the Dongle, and the launcher program. © MuxLab Inc. 2022 Page 29 94-000980-A/SE-000980-A...

  • Page 30: Operations For Microsoft Windows Pc / Laptop - Extended Screen

    Upon first time use of the function “Extended Screen”, clicking the “Extended Screen” will pop up a message to indicate the installation of the “ExtendedDisplay” driver. Click “yes” to continue, once installed the “Extended screen” function is now ready to use. © MuxLab Inc. 2022 Page 30 94-000980-A/SE-000980-A...
  • Page 31 The look of the mouse pointer is always and in all applications, like a typical cursor arrow. • Volume Slider: Adjust the playback volume of the main screen when presentation PC/Laptops are active. © MuxLab Inc. 2022 Page 31 94-000980-A/SE-000980-A...

  • Page 32: Mac Os Pc/Laptop With Dongle

    Use a universal USB stick to create a “Launcher”, which is stored in the Base unit. Connect the USB stick to the Base unit and click the DOWNLOAD icon on the homepage to download “MuxMeet-windows.exe” for windows PC/Laptop, “MuxMeet-macOS.app” for MacBook, and “MuxMeet Windows.apk” for Android devices. © MuxLab Inc. 2022 Page 32 94-000980-A/SE-000980-A...
  • Page 33 Enter Base unit password and click “connect”, the system is now ready to share. You can also manually connect by entering the name (SSID) or IP address. (Click icon Enter the corresponding Base unit password, press 'OK', and the system is now ready to share. © MuxLab Inc. 2022 Page 33 94-000980-A/SE-000980-A...
  • Page 34 “Exit”: End APP (exits the App). If you click “close” in the menu bar of the app, the app in the top menu-bar is only minimized and can be recalled again from the top menu-bar at any time. © MuxLab Inc. 2022 Page 34 94-000980-A/SE-000980-A...

  • Page 35: Operations For Apple Macos, Macbook - Extended Screen

    Fluency Priority: (Default) Image transmission delay is small, image resolution will be lower, suitable for PPT presentation mode. Quality Priority: The image resolution is relatively high, but when the image content is complex, the transmission delay will be relatively larger, suitable for watching video. © MuxLab Inc. 2022 Page 35 94-000980-A/SE-000980-A...

  • Page 36: Quad View Mirroring

    ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual 5.3.7 Quad view mirroring: MuxMeet Share Base-2 Base unit can mirror 4 sources onto a main display simultaneously and supports PC/Laptops and mobile devices. 5.3.8 Mobiles Devices Sharing on Android devices Open the “MuxMeet Share” application.
  • Page 37 8. Click the connected device name to check the Base unit status and Base unit firmware version. Click “Fullscreen” to be in full screen mode on the main screen when more than one signal is connected and shared. © MuxLab Inc. 2022 Page 37...
  • Page 38 Sharing on iOS devices With AirPlay technology, the user can stream his screen or music via wireless connectivity to the Base unit. Connect your iOS device to the same Wi-Fi network as MuxMeet Share Base-2. For iOS devices, click the Airplay icon on your Apple device and select the target MuxMeet Share Base-2 to start mirroring to the main screen.

  • Page 39: Miracast On Android Devices And Win10 Pc/Laptops

    ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual 5.3.9 Miracast on Android Devices and WIN10 PC/Laptops Note: Miracast function is available only if MuxMeet Share Base-2 is set to “wireless infrastructure mode”. Android Devices Steps shown below: Make sure the Wi-Fi or WLAN is enabled.
  • Page 40 Note: under Security Level 1 mode, there is no need to enter password to connect. Under Security level 2 and Security level 3 mode, you will need to enter the password displayed on the MuxMeet Share Base-2 home. After entering the password, it will show your mobile content on the display.
  • Page 41 Note: under Security Level 1 mode, there is no need to enter password to connect. Under Security level 2 and Security level 3 mode, you will need to enter the password displayed on the MuxMeet Share Base-2 home. After entering the password, it will show your mobile content on the display.

  • Page 42: Chromecast On Pc

    5.3.10 Chromecast on PC MuxMeet Share Base-2 supports Chromecast function on WIN 7 and WIN 10 PCs/Laptops. PC/Laptop and MuxMeet Share Base-2 unit need to be in the same LAN network to start casting content onto the screen via Chromecast.
  • Page 43 _ _MuxMeet Share Base-2 Operation Manual Find target Base unit SSID as shown below. Then click to connect. There are three cast options to choose from: Cast tab, Cast desktop, and Cast file. © MuxLab Inc. 2022 Page 43 94-000980-A/SE-000980-A...

  • Page 44: Preview Window

    INDOW With a touch screen or mouse connected to MuxMeet Share Base-2, you can click the arrow (2) to show the small preview windows on the right edge of the screen, or to hide them if they are annoying. Once the preview windows are activated, you will see live images (1) of all connected transmitters.

  • Page 45: Whiteboard & Annotation

    In order to let other attendees, join into meetings as well. The toolbar for Whiteboard or Annotation appears in the bottom of your screen. If another user is mirroring, the Whiteboard & Annotation function is closed. © MuxLab Inc. 2022 Page 45 94-000980-A/SE-000980-A...

  • Page 46: Whiteboard

    Whiteboard page. You can create free drawings with your finger via touchscreen, or mouse (multitouch capability). Use the toolbar to select one of the following functions. Icons Function Tool bar 1 Add an empty page Delete the actual page Display previous or next page © MuxLab Inc. 2022 Page 46 94-000980-A/SE-000980-A...
  • Page 47 POWER-OFF • Import from U disk stored project (WMN) • All pages are saved as PDF on local storage • Clear history – delete all whiteboards & annotations files on local storage © MuxLab Inc. 2022 Page 47 94-000980-A/SE-000980-A...

  • Page 48: Annotation

    Undo: one step backward in changes Redo: one step forward in changes Erase part of drawings or annotation, change diameter via a longer tap Clear the entire drawing/writing on the screen Pen allows writing/drawing in different colors © MuxLab Inc. 2022 Page 48 94-000980-A/SE-000980-A...
  • Page 49 Base unit, which you can download as PNG files. The possibility for download will be closed after you click OK. You can copy data to USB disk and put this USB disk into the Base-unit and import with “Import from U disk” to the Whiteboard-section. © MuxLab Inc. 2022 Page 49 94-000980-A/SE-000980-A...

  • Page 50: Start Video Conferencing Via Usb-Over-Wifi Technology

    Make sure the room USB devices and display are well connected with WU-10 by cables. Refer to chapter 5.3.1 and chapter 5.3.2, make sure the laptop is well connected with MuxMeet Share Base-2 wirelessly, either by software application or dongle transmitter.

  • Page 51: Start With Hdmi Dongle Or Type Cdongle

    CD Drive of PC as below path. Since second time use, the software will be run in the background of Windows OS automatically, this is a patent avoiding operation, end user can ignore it. © MuxLab Inc. 2022 Page 51...
  • Page 52 Make sure the room USB devices and display are well connected with WU-10 by cables. Please refer to chapter 5.3.1 and make sure the laptop is well connected with MuxMeet Share base-2 wirelessly in the same network by HDMI dongle or USB-C dongle.

  • Page 53: Web Setting Management Configuration

    A password is required to enter the configuration menu. The default password after Reset is “admin”. You can change the password in menu “Security setting”. Note: If user has forgotten his password, you need to do a Factory Reset to restore “admin” as the password. © MuxLab Inc. 2022 Page 53 94-000980-A/SE-000980-A...
  • Page 54 ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual The main interface of Setting is shown below, including Network settings, Display & Audio, Moderator control, System settings, Security settings, Firmware upgrade, Other settings, About device. © MuxLab Inc. 2022 Page 54 94-000980-A/SE-000980-A...

  • Page 55: Network Settings

    ETWORK SETTINGS 7.1.1 Wireless network To take full advantage of the MuxMeet possibilities, MuxMeet Share Base-2 should be properly integrated in the organization’s network (company/university/school). This wizard allows users to create a custom configuration for integration of MuxMeet Share Base-2 into the existing wireless infrastructure in larger organizations.
  • Page 56 “Wireless direct mode” is displayed in the top status-bar of the Home screen. Guest connect to the access-point of MuxMeet Share Base-2, while Staff can also connect to the Base unit via Wi-Fi, or via a LAN connection to their corporate network.
  • Page 57 Under this mode, the Dongle will be automatically paired to the Base unit Wi-Fi hotspot when plugging Dongle to the Base unit USB port for pairing. You can start using MuxMeet Share Base-2 in this mode without any other wireless network configuration. Set up Wi-Fi access point Set-up Wi-Fi access point, Frequency, Channel, Password.
  • Page 58 Allow Internet access (bridging) via LAN2: able to connect to Internet if LAN2 port is available. • Disable Internet access: cannot be on the Internet if choosing this mode. (Due to safety concerns) © MuxLab Inc. 2022 Page 58 94-000980-A/SE-000980-A...
  • Page 59 “Guest” network for external visitors and a wired “Staff” network for their employees. The segmented Dual Network of MuxMeet Share Base-2 provides two separated routing ways to connect to the Base unit at same time. Guest-users are not able to access any resource on the company network.
  • Page 60 Internet access. The actual received signal strength from Guest network is shown in the Home screen of MuxMeet Share Base-2: Follow the instructions of the configuration wizard for “Wireless infrastructure mode”. When pairing the Dongles, by plugging the Dongle in the USB port of the Base unit, it will automatically pair to the associated access point of Guest or Staff Wi-Fi and NOT to MuxMeet Windows.
  • Page 61 Password: enter password of the LAN network. See picture below: Click “Next step” to edit or change Guest network SSID and Staff network SSID. After submitting successfully, please re-pair Dongle with Base unit. © MuxLab Inc. 2022 Page 61 94-000980-A/SE-000980-A...
  • Page 62 Staff access point, and NOT to “MuxMeet Windows” Base unit. Click “Next step” to choose a LAN network which is used for the company staff users and pair the Dongle into this network. © MuxLab Inc. 2022 Page 62...
  • Page 63 ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual Click “Next step” to edit or change Guest network SSID and Staff network SSID. After submitting successfully, please re-pair Dongle with Base unit. © MuxLab Inc. 2022 Page 63 94-000980-A/SE-000980-A...

  • Page 64: Ethernet

    _ _MuxMeet Share Base-2 Operation Manual 7.1.2 Ethernet Configure the Ethernet settings. MuxMeet Share Base-2 has 2 LAN ports. If the Base unit is connected to LAN with 1 or 2 cables, you can configure from the below tab. © MuxLab Inc. 2022...

  • Page 65: Auto Change Password

    1 hour: change Wi-Fi password every 1 hour. • 2 hours: change Wi-Fi password every 2 hours. • 4 hours: change Wi-Fi password every 4 hours. • 24 hours: change Wi-Fi password every 24 hours. © MuxLab Inc. 2022 Page 65 94-000980-A/SE-000980-A...

  • Page 66: Display & Audio

    3840x2160 @50Hz • 1920x1080 @60Hz • 1920x1080 @50Hz • 1920x1080 @30Hz Note: if the display only supports FULL HD, the 4K resolution will not be shown on the list of the below resolutions. © MuxLab Inc. 2022 Page 66 94-000980-A/SE-000980-A...
  • Page 67 When the monitor goes into standby, it will send commands via the HDMI cable to make the connected Base unit also go into standby. • ON: Base unit will be auto turned off when display is turned off. • OFF (Default): Base unit will not be auto turned off when display is turned off. © MuxLab Inc. 2022 Page 67 94-000980-A/SE-000980-A...

  • Page 68: Audio

    _ _MuxMeet Share Base-2 Operation Manual 7.2.2 Audio Audio Choose audio output: Jack: output only 3.5mm Jack audio. HDMI: output only HDMI audio. Jack & HDMI (Default): output 3.5mm Jack & HDMI audio © MuxLab Inc. 2022 Page 68 94-000980-A/SE-000980-A...

  • Page 69: Airplay Screen Quality

    _ _MuxMeet Share Base-2 Operation Manual Volume User can select volume of display from 0 to 100. 7.2.3 Airplay screen quality Click to select the image quality when transmitting from Apple device via “AirPlay” mode. © MuxLab Inc. 2022 Page 69 94-000980-A/SE-000980-A...

  • Page 70: Screen Display Id

    Show device name and password when mirroring: Name (ID) and Wi-Fi-password can be shown or hided on the top status-line of main screen. • Show PCs user name when mirroring. Show user name. © MuxLab Inc. 2022 Page 70 94-000980-A/SE-000980-A...

  • Page 71: Home Screen Background Image

    7.2.5 Home Screen background image When powering MuxMeet Share Base-2, the start screen will be displayed. User can change the background image of Home screen. Search for an image (jpg, bmp, png, gif with resolution 1920x1080p) from a suitable directory and select to activate.
  • Page 72 If you do not click the icon, the preview window bar will be minimized. • Real time preview If clicking on the icon, the preview window will show a real time preview. If not clicking, the preview window will only shows a static picture. © MuxLab Inc. 2022 Page 72 94-000980-A/SE-000980-A...
  • Page 73 Under 1 Main/Preferred Screen, and the rest of the 3 screen layouts, long-press Dongle will show in full screen, and another presenter screen will be minimized and shown in the predefined layout. © MuxLab Inc. 2022 Page 73 94-000980-A/SE-000980-A...

  • Page 74: System Settings

    _ _MuxMeet Share Base-2 Operation Manual 7.4 S YSTEM SETTINGS 7.4.1 Buttons: Show Device name, MAC Address, Serial Number, Device Version, Device Status, Last Action, Item Operate. Paired Shows properties of connected Dongles and allows management this page. © MuxLab Inc. 2022 Page 74 94-000980-A/SE-000980-A...

  • Page 75: Date & Time

    Set time: Click in the input field to enter the appropriate time manually. The setting is not saved, when power is turned off. • Select time zone: Click in the input field to enter the appropriate time zone. © MuxLab Inc. 2022 Page 75 94-000980-A/SE-000980-A...

  • Page 76: Auto Standby

    7.4.3 Auto standby If the Auto Standby mode is activated, MuxMeet Share Base-2 will automatically switch to power saving mode after a selectable time period that the last Dongle was unplugged, or Wi-Fi of a mobile unit was disconnected, or there is no operation at the system level.

  • Page 77: Language

    ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual 7.4.4 Language Select an installed display language. © MuxLab Inc. 2022 Page 77 94-000980-A/SE-000980-A...

  • Page 78: Reset

    Do a factory reset to restore a unit to the default settings of a new unit. 7.4.6 Configuration File The Configuration File is a packaged file which contains all the configuration parameters of the MuxMeet Share Base-2. This file can be downloaded and copied to multiple devices that need to use the same configuration.

  • Page 79: Serial Port Settings

    ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual 7.4.7 Serial Port Settings To configure support for telnet and RS-232 commands. © MuxLab Inc. 2022 Page 79 94-000980-A/SE-000980-A...

  • Page 80: Telnet Switch

    7.5.1 Security level Based on user requirements, three different security levels can be set in the menu of MuxMeet Share Base-2, to satisfy different security requirements, according to different security sensitive environments or security policies. A security level is a ©...

  • Page 81: Login Password

    Change admin password for entering the setting menu on the webserver. Default password, or after a RESET, is “admin”. You can change the password as you see fit. You can also deactivate the password entry, set the appropriate checkmark and “Confirm settings”. © MuxLab Inc. 2022 Page 81 94-000980-A/SE-000980-A...

  • Page 82: Connection Password

    ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual 7.5.3 Connection password Two type of password formats can be chosen to show on the Home screen. • 4-digits password, beginning with 0000 • 8-digits password © MuxLab Inc. 2022 Page 82 94-000980-A/SE-000980-A...

  • Page 83: Firmware Upgrade

    7.6 F IRMWARE UPGRADE 7.6.1 Firmware Update To upload a local Firmware update file to the Base unit. 7.6.2 Automatic Upgrading Tick to choose upgrading from OTA via Internet or from local files. © MuxLab Inc. 2022 Page 83 94-000980-A/SE-000980-A...

  • Page 84: Other Settings

    • Decided by User – a dialog appears when Dongle is pulled. • Never – storage space is automatically erased when memory is filled to 90% • Always – memory is automatically deleted. © MuxLab Inc. 2022 Page 84 94-000980-A/SE-000980-A...

  • Page 85: About Device

    ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual 7.8 A BOUT DEVICE Check the firmware version of the Base unit and web server version. © MuxLab Inc. 2022 Page 85 94-000980-A/SE-000980-A...

  • Page 86: Updating Muxmeet Windows

    Dongle/Launcher: firmware version can be shown in the ““MuxMeet Windows.exe” program icon in windows status bar by right clicking the ““MuxMeet Windows”” icon and select “About”, as shown below. Click “About” to check Dongle and Launcher program version. © MuxLab Inc. 2022 Page 86 94-000980-A/SE-000980-A...
  • Page 87 When Dongle firmware or “Launcher” firmware are older versions and are no longer compatible with a newer Base unit version, it shows up in the “MuxMeet Windows” ATTENTION” alert message box in the window OS or MAC OSX, as shown below. © MuxLab Inc. 2022 Page 87 94-000980-A/SE-000980-A...
  • Page 88 ___________________________________________ _ _MuxMeet Share Base-2 Operation Manual When mismatching occurs, please perform the following steps to update the firmware, as indicated in the message box. © MuxLab Inc. 2022 Page 88 94-000980-A/SE-000980-A...

  • Page 89: Upgrading Firmware Of Base Unit

    Note: The USB port can only support maximum 500mA. Please use a small power U-disk when upgrading USB drive. MuxMeet Share Base-2 recognizes the “update.img” file at a plugged-in USB stick automatically and starts the “Full Update” procedure. You can unplug the USB stick only within the first 10 seconds to stop the update, else please do not unplug the USB memory until the upgrade is complete.
  • Page 90 The update of the Base unit is finished. Second method to upgrade Base unit: The Base unit can be upgraded via the webserver console menu as indicated below: Select a “update.img” file to upgrade to target version. © MuxLab Inc. 2022 Page 90 94-000980-A/SE-000980-A...

  • Page 91: Upgrading And Pairing Of Dongle

    ONGLE Plug the dongle to either of the two USB port of MuxMeet Share Base-2 to be updated. A message will automatically show up to indicate if the installed firmware of the Dongle is older and needs to be upgraded.

  • Page 92: Upgrading Launcher

    Connect the USB drive to either USB port of the Base unit Click the “Download” icon in “Home Page”, please see below: The Launcher “MuxMeet Windows” is written to the USB-stick, an OSD-windows shows the progress. Once done, unplug the USB-stick. © MuxLab Inc. 2022 Page 92 94-000980-A/SE-000980-A...
  • Page 93 _ _MuxMeet Share Base-2 Operation Manual Method 2: Via WIFI Connect the PC/Laptop to MuxMeet Share Base-2’s SSID and enter the password in homepage, see below: Open Browser and enter WiFi IP: 192.168.43.1:8000. Click to enter “Launcher” download webpage, shown below: Choose and click Windows or MAC Launcher to download.

  • Page 94: Clean Left-Over Files Of Older Versions Of Launcher Program In Laptop

    Check again via the task manager, and ensure there are no more “MuxMeet Share” programs still running in the task manager. Check again to be sure that “MuxMeet Share” is no longer in C:\Users\***(userame)\AppData\Local\”MuxMeet Share”. Execute the new version of the Launcher program. Upgrading progress is completed. © MuxLab Inc. 2022 Page 94 94-000980-A/SE-000980-A...

  • Page 95: Wifi Recommendation Setting

    (Received Signal Strength Indicator). We recommend the RSSI be above -70dB to be good enough to keep a stable signal transmission. If not, please try to take the following measures, as indicated in the trouble shooting- section for “Bad wireless connection congestion”. © MuxLab Inc. 2022 Page 95 94-000980-A/SE-000980-A...

  • Page 96: Trouble Shooting

    _ _MuxMeet Share Base-2 Operation Manual 10 T ROUBLE HOOTING Here you may find some fundamental problems and possible causes during the usage of “MuxMeet Share Base-2”. Locate the problem you’ve encountered in the table below and apply the solution. Problem Cause Solution Using “MuxMeet Share for Android”...
  • Page 97 • The content uses HDCP MuxMeet input does not support showing HDCP sources. If Video is not shown on screen possible, connect the source device locally to the HDMI input of Base unit. © MuxLab Inc. 2022 Page 97 94-000980-A/SE-000980-A...
  • Page 98 Dongle into a PC/Laptop. unit. Power-supply is missed. • When using window 7 the following MuxMeet Share Base-2 uses resource It’s safe to ignore this message message about the Window Aero from the GPU. In combination with and choose “Keep the current color color scheme appears “Windows has...
  • Page 99 Problem Cause Solution Volume is set to OFF. Adjust level in menu configuration MuxMeet Share Base-2 console on webserver settings. The volume level is set too low in the Increase the volume in the "MuxMeet options of the "MuxMeet Share"...
  • Page 100 Operating System Requirement is Update to the later OS Android 2.3 and later If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International). © MuxLab Inc. 2022...
  • Page 101 MuxLab Inc. 2321 Rue Cohen Montreal, Quebec Canada H4R 2N7 Tel.: +1 (514) 905-0588 Fax: +1 (514) 905-0589 Toll Free (North America): 877 689-5228 URL: www.muxlab.com E-mail: info@muxlab.com...

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