Troubleshooting; Before Calling For Service - LG FT018TGES Owner's Manual

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TROUBLESHOOTING

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TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible
causes and notes for resolving an error message or malfunction. It is recommended to read the tables
carefully below in order to save your time and money that may cost for calling to LG Electronics service
centre.

Before Calling for Service

Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems
at an early stage. If the appliance does not function properly or does not function at all, check the following
tables before calling to LG Electronics service centre.
Error Messages
Symptoms
1E
INLET ERROR
UE
UNBALANCE ERROR
OE
WATER OUTLET ERROR
Possible Cause & Solution
Water supply is not adequate in that location. Water does not enter
appliance or it enters slowly.
• Check another tap in the house.
Water supply tap is not completely open. Water does not enter the
appliance or it enters slowly.
• Open fully tap.
Water supply hose(s) are kinked.
• Straighten hose or reinstall the water inlet hose.
The filter of the supply hose(s) are clogged.
• Check and clean the inlet valve filter after turning off the taps and
removing the hose connections to the washing machine.
Rebalancing operation is not successful.
• The automatic attempt to rebalance the clothes was not successful. The
cycle has been paused to allow the laundry to be manually adjusted.
The load is too small.
• Add more items to allow the appliance to balance the clothes.
Heavy items are mixed with lighter items.
• Wash items of somewhat similar weight.
The load is out of balance.
• Manually redistribute the clothes if laundry have become tangled.
Drain hose is kinked or clogged. Water in the appliance does not drain
or drains slowly.
• Clean and straighten the drain hose.