SMART Slate WS200 Troubleshooting Tips

SMART Slate WS200 Troubleshooting Tips

Wireless slate
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P L E A S E T H I N K B E F O R E Y O U P R I N T
Knowledge Base
Troubleshooting Tips for the
SMART Slate™ WS200
Wireless Slate
SMART Hardware SMART Slate™ WS200 wireless slate

Overview

This document covers the following troubleshooting topics:
Determining Whether Your Slate Is Connected to Your Computer below
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Re-establishing the Wireless Connection on next page
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Deleting a Wireless Connection and Creating a New One on page 3
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Understanding Your Slate's LED States on page 4
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Troubleshooting Pen Issues on page 5
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Details
Use the information below to troubleshoot issues with your SMART Slate WS200
wireless slate.
Determining Whether Your Slate Is Connected to Your
Computer
If your computer isn't responding to your slate, check your computer's Bluetooth®
settings or Bluetooth icon to determine whether your slate is connected to your
computer.

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Summary of Contents for SMART Slate WS200

  • Page 1 Deleting a Wireless Connection and Creating a New One on page 3 Understanding Your Slate’s LED States on page 4 Troubleshooting Pen Issues on page 5 Details Use the information below to troubleshoot issues with your SMART Slate WS200 wireless slate. Determining Whether Your Slate Is Connected to Your Computer If your computer isn’t responding to your slate, check your computer’s Bluetooth®...
  • Page 2 If your slate isn’t connected to your computer, you see this icon: N O T E If your slate is connected to your computer, SMART Slate appears in the list of devices in the SMART control panel. You can also determine whether your slate is connected based on the color of the Bluetooth icon.
  • Page 3 Deleting a Wireless Connection and Creating a New One If you’re unable to establish a wireless connection, delete the SMART Slate WS200 connection in the Bluetooth Settings window, and then create a new wireless connection.
  • Page 4 K N O W L E D G E B A S E – T R O U B L E S H O O T I N G T I P S F O R T H E S M A R T S L A T E W S 2 0 0 W I R E L E S S S L A T E Understanding Your Slate’s LED States Your slate has a status LED and a power LED to help you understand its wireless...
  • Page 5 If you encounter issues using the pen, refer to the following table. Symptom Solution You’re unable to use the pen to select or Soften the pen’s tip feel. In the SMART write on the interactive pen display. control panel, select SMART Hardware Settings > Pen and Button Settings, When you write or draw with the pen, you and then adjust the Tip Feel slider.
  • Page 6 ©2010 SMART Technologies ULC. All rights reserved. SMART Slate, the SMART logo and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the U.S. and/or other countries. The Bluetooth word mark is a registered trademark and is owned by the Bluetooth SIG, Inc.

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