Related Manuals for HP Engage 16t
Summary of Contents for HP Engage 16t
- Page 1 Maintenance and Service Guide Engage 16t model SUMMARY This guide provides information about spare parts, removal and replacement of parts, diagnostic tests, problem troubleshooting, and more.
- Page 2 Company, L.P. AMD is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. NVIDIA is a trademark and/or registered trademark of NVIDIA Corporation in the U.S. and other countries.
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Page 3: Table Of Contents
Table of Contents 1 Getting started ..................................1 Important safety information ............................1 Important service information and precautions ..................... 2 RoHS (2002/95/EC) requirements ..........................2 General descriptions ..............................3 Firmware updates ................................3 Before returning the repaired product to the customer ..................3 2 Monitor features .................................. -
Page 4: Getting Started
Getting started Read this chapter to learn about safety information and where to find additional HP resources. Important safety information Carefully read the cautions and notes within this document to minimize the risk of personal injury to service personnel. The cautions and notes are not exhaustive. Proper service methods are important to the safe, reliable operation of equipment. -
Page 5: Important Service Information And Precautions
Important service information and precautions ● Repair must be performed by professional service technicians in a repair center. End users should not perform these procedures. ● Please note during servicing that the primary side is the high voltage area. ● This monitor meets ROHS requirements. -
Page 6: General Descriptions
Level 2: Circuit board or standard parts replacement Firmware updates Firmware updates for the monitor are available at support.hp.com. If no firmware is posted, the monitor does not need a firmware update. Before returning the repaired product to the customer Perform an AC leakage current check on exposed metallic parts to be sure the product is safe to operate without the potential of electrical shock. -
Page 7: Monitor Features
Monitor stand - Removable stand for flexible monitor head mounting solutions - HP Quick Release 2 device to quickly attach the monitor head to the stand with a simple click, and then remove it with the convenient sliding tab release - VESA®... -
Page 8: Front Components
Front components To identify the components on the front of the monitor, use this illustration and table. Table 1-1: Front components and their descriptions Component Description Infrared (IR) light Provides light for camera. Webcam Transmits your image in a video conference. Microphones Record sound. -
Page 9: Rear Components
Rear components To identify the components on the rear of the monitor, use this illustration and table. Table 1-2: Rear components and their descriptions Component Function USB connectors (2 downstream) Connect USB devices to the monitor. USB Type-C connector Connects a USB Type-C cable. DisplayPort connector Connects a DisplayPort cable. -
Page 10: Locating The Serial Number And Product Number
Locating the serial number and product number The serial number and product number are located on labels on the rear of the monitor. You might need these numbers when contacting HP for support. Spec label... - Page 11 Barcode label...
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Page 12: Illustrated Parts Catalog
Illustrated parts catalog To identify the monitor major components, use this illustration and table. Item Description PANEL TOUCH BEZEL CAMERA MODULE LED BD PHONE BD TRANSFER BD KEYPAD BD MAIN BD MAIN SHD REAR CASE DECO COVER COLUMN STAND BENTO BOX... -
Page 13: How To Order Parts
How to order parts The HP authorized repair center can purchase the power board from HP Capacitors and connectors are available for purchase from the following EU distributors: Farnell: Farnell UK - Electronic Components Distributor • RS Component: Capacitors | RS Components (rs-online.com) •... -
Page 14: Removal And Replacement Procedures
Removal and replacement procedures Adherence to these procedures and precautions is essential for proper service. Preparation for disassembly Use this information to properly prepare to disassemble and reassemble the monitor. 1) Read the “Important safety information” and “Important service information and precautions” sections in the “Getting started”... -
Page 15: Rear Cover
Rear Cover Press quick release bar to separate head and stand PICTURE 1 Press and move downward to separate DECO cover. - Page 16 Use screwdriver to remove screw*9 & cover bento. (1)Use picker to stick up rear cover bottom repair slot/upper-left/upper-right corner with hands, and then open the rear cover.
- Page 17 Remove tape/screw/metal shielding. Take off MAIN BD MAIN BD...
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Page 18: Connector Repair
Connector repair This procedure includes VGA, HDMI, Display port, USB3.0, USB A connectors. The connectors are on the main board (board part number 5E.4QW01.00*). The connectors identifiers are as follows: Connector Location USB 3.0 Type A J11,J12,J8 Type-C Display Port Micro USB Before repairing connectors, follow these steps: ▲... -
Page 19: Usb 3.0 Type A Connector J8,J11,J12
USB 3.0 Type A connector J8,J11,J12 Repair the USB 3.0 Type A connector: 1) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 2) Lift the J8,J11,J12 connector from the circuit board. 3) Place the new component on the circuit board. -
Page 20: Type- C Connector J6
Type- C connector J6 Repair the Type-C connector: 1)Use a hot air gun to melt the solder on the pins. 2)Lift the J6 connector from the circuit board. 3)Place the new component on the circuit board. Be sure that it matches the footprint. 4)Solder the new component. -
Page 21: Dp Connector J2
DP connector J2 Repair the DP connector: 5) Use a soldering iron and a de-soldering pump to remove as much solder as possible from the pin. 6) Use a hot air gun to melt the solder on the pins. 7) Lift the J2 connector from the circuit board. 8) Place the new component on the circuit board. -
Page 22: Micro Usb Connector Repair- J7
Micro USB Connector repair- J7 10) Use a hot air gun to melt the solder on the pins Pin solder with soldering iron and absorber. You can gently push down with the soldering iron once everything is molten to move the connector out of the through holes 11) Lift connector from the PCB 12) Place new component on the location, and must check it can match PCB footprint... -
Page 23: Function Test
Function test After repair, be sure to confirm that all functions are working. Table 4-1: Function test Test item Operating description Tool used USB 3.0 Type A Check the USB A device whether works normally USB A device Check the Type-C device whether works Type-C device Type C normally... -
Page 24: Support And Troubleshooting
Support and troubleshooting The following table lists possible problems, the possible cause or each problem, and the recommended solutions. Table 4-2: Solving common problems Problem Problem Problem Screen is blank or Power cord is disconnected. Connect the power cord. video is flashing. Monitor is off. -
Page 25: Index
Index components parts ..................9 front................5 parts, ordering ..............10 rear ..................6 precautions ................ 2 connector repair ............. 15 preparation for disassembly ..........11 DP ..................10 rear components ............... 6 removal and replacement procedures ......11 returning to customer ............3 features ................