Empatica EmbracePlus User Manual page 36

Troubleshooting
Empatica Support
For information concerning EmbracePlus and its use, please review our Support Center articles at
https://support.empatica.com.
We are available to answer your questions
You can also contact us by submitting a request at
us/requests/new, or sending us an email at
as we can.
Privacy
Protecting your privacy
We take personal data security very seriously. We are in full compliance with GDPR and have
extended its security benefits to all of our customers worldwide.
How we use your data
We'll use your personal data for the sole purpose of providing our services, and to contact you
about updates that could compromise the service if no action is taken.
You have the right to choose if you'd like to receive other updates, such as blog posts, special
offers, and our latest research advancements.
We have recently updated our Privacy Policy (https://www.empatica.com/privacy/) so you can
easily understand exactly what personal information we collect and how it will be used.
How you can manage your data
You can always review and update your information and how we use it at any time. If you'd like
to be removed from our database, you can request a permanent removal of your account and
personal information. You can also ask us to export and send you your personal information. You
can send these requests to support@empatica.com.
Additional protection for minors
We firmly believe that minors should be specially protected from the collection of personal data.
We've implemented an additional security measure for them which maintains that parental
consent is provided for any EmbracePlus user under the age of 13.
The information contained in this document is confidential and is the property solely of Empatica, S.r.l.. Any reproduction in part or in whole without
the written permission of Empatica, S.r.l. is prohibited. © Empatica S.R.L, 2021. All rights reserved.
at +1 (866) 739-2049.
https://support.empatica.com/hc/en-
support@empatica.com and we'll respond as soon
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