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ITI 351 Installation And Reference Manual

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  • Page 1 351 Installation and Reference Manual...
  • Page 3 For reprints, order manual: 466-1000, Revision C Copyright ITI 1998 All rights reserved Printed in the U.S.A.
  • Page 6 Further, ITI reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of ITI to notify any person of such revision or changes.
  • Page 7 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual List of Figures ......................... 7 List of Tables........................8 List of Command References..................9 List of Examples ......................10 1. About This Manual ....................11 1.1. Parts of This Manual..........................11 1.2.
  • Page 8 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 2.9. Miscellaneous ............................23 2.9.1. Password ............................23 2.9.2. Site Code............................23 2.9.3. Customizable Magnetic Stripe Format ..................23 2.10. Power Supply............................23 2.10.1. Power Input..........................23 2.10.2. Power Output ..........................23 3.
  • Page 9 6.3. Cardholder Reports..........................60 6.3.1. Category Reports ..........................60 6.3.2. Cardholder Attributes ........................61 6.3.3. Badge Reports ..........................63 6.3.4. NameReports ..........................64 7. Programming Your 351 .................... 65 7.1. Basic Setup Commands..........................65 7.1.1. APM Name: APM ..........................65 7.1.2. Current Date: DATE........................65 7.1.3. Current Time: TIME........................66 7.2.
  • Page 10 9.2. Testing Outputs............................92 9.2.1. Testing Readers ..........................93 9.2.2. Testing Keypads ..........................94 9.2.3. Testing Backup Power........................95 9.3. Reasons Why Outputs Are Active ......................95 9.4. Troubleshooting ............................95 10. Appendix A: Specifications..................103 11. Appendix B: 351 Installation Planning Form............104 12. Appendix C: 351Schedules Planning Form............108...
  • Page 11 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 13. Appendix D: 351 Database Planning Form............111 14. Appendix E: APM Error Messages ..............114 14.1. APM Command Error Messages ......................114 14.2. Event Error Message..........................115 14.3. The Net Error Message ........................116 14.3.1.
  • Page 12 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Figure 1: How the 351 Handles Access Control......................14 Figure 2: How the 351 Handles Alarm Monitoring....................15 Figure 3: 351 Input Configurations .........................18 Figure 4: 351 Mounting Dimensions ........................38 Figure 5: 351 Wiring Diagram ..........................40 Figure 6: Wiring a 16 V Power Supply.........................42...
  • Page 13 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Table 1: Reader LEDStates ............................22 Table 2: SETMAG Command Field Descriptions ....................32 Table 3: The Output Connections ..........................43 Table 4: The Terminal Baud Rate DIP Switch Settings..................45 Table 5: Terminal Configuration Settings ......................46...
  • Page 14 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Command Reference 1: APM Command Table .....................52 Command Reference 2: LOGON ..........................52 Command Reference 3: HELP ..........................53 Command Reference 4: LOGOFF ..........................53 Command Reference 5: General Procedure for Entering Commands ..............53 Command Reference 6: Full Report ........................54...
  • Page 15 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Example 1: Planning APM Holiday Intervals......................25 Example 2: Planning APM Time Schedules......................26 Example 3: Planning APM Time Changes......................27 Example 4: Planning APM Add-On Options ......................27 Example 5: Planning APM Door Strikes.........................28 Example 6: Planning APM Inputs ...........................29...
  • Page 16 1.1. Parts of This Manual The 351 Installation and Reference Manual is for installers and users. It contains detailed information about how to install your APM and how to enter and maintain optional settings. The 351 Installation and Reference Manual contains the following sections:...
  • Page 17 This appendix provides a list of the specifications for the APM. Appendix B: The 351 Installation Planning Form This appendix contains a master copy of the 351 Installation Planning Form, which is essential in setting up your APM. Appendix C: The 351 Schedules Planning Form This appendix contains a master copy of the 351 Schedules Planning Form, which is essential in setting up your APM.
  • Page 18 When the following terms are used in this manual, the intended meanings are listed below: “APM” refers to the ITI Access Point is used interchangeably with the term “351 APM is a card access, alarm point monitoring, and device control processor for buildings, rooms, parking lots, etc.
  • Page 19 General terminology and concepts are introduced and explained below. 2.1. Basic Operations The 351 Installation and Reference Manual is for installers and users. It contains detailed information about how to install your APM and how to enter and maintain optional settings. 1. A person slides a card 2.
  • Page 20 2. The 351 responds to the open door event, APM’s incoming connections (inputs). as programmed. It sends an alarm message to An input tells the 351 when a sensor is in the the terminal and may also send a signal to one alarm state.
  • Page 21 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual The APM uses two types of holidays: • Fixed— the holiday occurs on the same day(s) every year, such as New Year's. • Variable— the holiday occurs on different day(s) each year, such as Memorial Day.
  • Page 22 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 2.3. Doors 2.3.1. Entrance/Exit Devices Entrances or exits from the door can be controlled with card readers and/or keypads. Further, exiting can also be controlled by a switch. Card readers are used to pass along information encoded on a card. There are several types of card readers: •...
  • Page 23 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 2.4. Inputs Inputs are essentially switches monitored by the APM. There are four general-purpose inputs, plus a tamper input. 2.4.1. Normal State Inputs can be set up as either normally open (NO) or normally closed (NC): •...
  • Page 24 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 2.4.3. Scheduling Inputs are assigned a time schedule, which is when input state changes will not be reported. Inputs are assumed to be in the normal state when the time schedule is active.
  • Page 25 The actual state of the security system must be provided at the tamper input of the APM. 2.6.4. Panic ® The Panic Option can only be used with the ITI RF Access Receiver (ITI P/N 60-663-95). The receiver sends keypress information with the ID number. The [ARM]+[DISARM] keypress generates a panic signal from either the 2- or 4-Button Keychain Transmitter.
  • Page 26 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual For example, you could wire your neon open sign as a Wireless Point Control Option. The sign’s time schedule could automatically turn it on at 9 AM and off again at 6 PM. However, you could turn the sign on earlier, say at 8:30 AM, or keep it on later, say until 7 PM, and manually turn it off before you leave.
  • Page 27 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual All events that occur are reported at the terminal and stored in the event log. Up to 250 events will be stored in the event log, which can be displayed or printed.
  • Page 28 The APM can be powered using a 16 V or 18-24 V power supply. Additionally, a battery backup kit (ITI P/N 34-006) is available to supply power if primary power fails. 2.10.2. Power Output The APM can provide a total power of 600 mA at 12 V...

  • Page 29: Database Planning Form

    351 Installation and Reference Manual Planning an installation should be done before mounting, wiring, and programming your system. Please copy and complete the 351 Installation Planning, 351 Schedules Planning, and 351 Database Planning forms (found in Appendices B, C, and D).
  • Page 30 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual See the table below for an example on planning your APM holidays: Holiday Description Type Start Start End Date Date Time Time New Year’s 12/31 00:00 01/01 23:59 Fixed Variable...
  • Page 31 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual See the table below for an example on planning your APM’s Time Schedules: Schedule Zone Interval 1 Interval 2 Days Start Start Mon. Tues. Wed. Thurs. Fri. Sat. Sun. Hol.
  • Page 32 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Time Change Description Date Old Time New Time Daylight savings time starts. 04/26 02:00 03:00 Daylight savings time ends. 10/26 02:00 01:00 3.2. Hardware This section outlines planning the hardware used with your system.
  • Page 33 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual See the table below for an example on planning your APM’s door strikes: Door Make & Model Voltage Contact Type Type Strike Ajar Time Time ABC Locks 12 V Norm. Open...
  • Page 34 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual See the table below for an example on planning your APM’s inputs: Input Name and Schedule Contact Type Setup Description DOOR1_POS Norm. Open Supervised Position Switch Norm. Closed Interlocked to: EGRESS_1 Norm.
  • Page 35 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual The Denied Access and Occupancy Monitoring options are associated with one of the doors (readers). When selecting these options, select the door that this output will correspond to. For the Occupancy Monitoring Option, determine the maximum number of cardholders in the door.
  • Page 36 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual See the table below for an example on planning your card readers and keypad use: Reader Description Keypad Type LED Type HID MaxProx Wiegand Red Only Proximity reader Magnetic Stripe...

  • Page 37: End Character

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual data format is critical to the operation of the APM. If the positions and lengths of the fields do not agree with those on the cards, your APM cannot interpret them and will not grant access.
  • Page 38 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual How to Set the Magnetic Stripe Data Format 1. On your planning form, record the character (A-F) used for the start sentinel (see Example 11). 2. On your planning form, record site code information, including the following: •...
  • Page 39 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 3.2.9. System Power Your system power information is valuable for future reference and troubleshooting. How to Select the System Power Information 1. Record the voltage and location of the power supply on your planning form.
  • Page 40 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual See the table below for an example on planning your cardholder database: Name Card Schedule Category Privileges Door Door Security Wireless System Point Arm/Disarm Control MASTER 1000 3870 SUPERVISOR 1997...
  • Page 41 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual See the table below for an example on planning your APM’s Master Learn / Delete Cards: Card Name Card Schedule Category Privileges Number Door 1 Door 2 Security Wireless System...

  • Page 42: Exit Switch Kits

    Optional Backup Battery Kit (ITI P/N 34-006) 4.1.4. Communications RS-232 terminal (ITI P/N 60-481) or a computer with terminal emulation software Terminal cable (ITI P/N 49-334 - provided with terminal # 60481) Database Backup and Restore Software (ITI P/N 60-480)
  • Page 43 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 4.2. Mounting the APM and Peripherals How to Mount the APM Mount your APM on the secure side of the doors it will monitor. Use the dimensions shown in Figure 4 for mounting your APM.
  • Page 44 351 Installation and Reference Manual 4.3. Wiring the APM and Peripherals Wire your APM and peripherals by connecting all devices as shown in Figure 5, 351 Wiring Diagram. 4.3.1. Wiring Guidelines Proper wiring connections and shielded cable grounding are essential for a reliable system. Poor wiring connections, ground loops, or ungrounded shielded cable cause most system problems.
  • Page 45 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual...
  • Page 46 DO NOT apply power or connect backup batteries to your 351 yet! Wiring the APM and Peripherals 1. Wire your APM and peripherals as shown in Figure 5, 351 Wiring Diagram. 2. Connect the power supply cables (but do not apply power) and connect the grounding wire.
  • Page 47 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual PRIMARY BATTERY FUSE POWER FUSE FAST ACTING FAST ACTING 9148G07A.DS4 4.4.2. Wiring a DC Power Supply 1. Connect the AC terminals of the power transformer to terminals 1 and 2.
  • Page 48 30 V How to Wire the Outputs Complete the connections shown in Table 3. Refer to Figure 5, 351 Wiring Diagram, for the location of these connections. Specific wiring for the strike(s) depends on the type of lock used.
  • Page 49 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 24 VDC 1N4002 POWER SUPPLY EQUIVALENT STRIKE 9148G05A.DS4 POWER SUPPLY 1N4002 EQUIVALENT MAGNETIC LOCK 9148G06A.DS4...
  • Page 50 Setting up the terminal includes wiring the terminal to your APM and setting two DIP switches on the APM. The DIP switches are located near the upper right of the inside of your APM (see Figure 5, 351 Wiring Diagram) and indicate the baud rate for the terminal.
  • Page 51 Wiring the Readers and/or Keypads Each door must have a Wiegand or magnetic-stripe format reader and/or a keypad. When completing reader or keypad connections, refer to Figure 5, 351 Wiring Diagram. How to Wire Readers Follow the instructions provided with the reader packaging. For ITI magnetic-stripe and Wiegand readers, use the following specifications for cabling: •...
  • Page 52 The inputs are used for the door sensors position sensors and exit buttons. Each of the inputs can be supervised by installing end-of-line resistors. How to Wire the Inputs Complete the connections in Table 6. Refer to Figure 5, 351 Wiring Diagram, for the locations of these connections. Door 1 Position Sensor 36 &...
  • Page 53 1. Plug in your APM’s AC or DC power supply. 2. Hold down the [Clear Memory] button until the green power light, located on the left inside of the unit, blinks. (Refer to Figure 5, 351 Wiring Diagram, for the location of the button and power light.) 4.10.
  • Page 54 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual How to Test Communications 1. Verify the following things to test communications: • The APM power light is on. • The power indicator on the reader LED (light-emitting diode) is red.
  • Page 55 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual The following section introduces general procedures and conventions used to enter commands into your APM. Commands are used to set up your APM configuration, maintain the cardholder database, and control system devices.

  • Page 56: Information

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 5.2. List of APM Commands Command Entry Mode LOGON Enter command entry mode. LOGOFF Exit command entry mode. Accessing Information on the APM Print reports on APM configuration or cardholder information.
  • Page 57 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Setting Up Card Access DBASE Enter and maintain cardholder 84-87 information. LEARN Set up Master Learn / Delete 89-90 Cards to add and delete cards at the card reader. System Control Commands...
  • Page 58 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 5.3.2. Obtaining a List of Commands: HELP The HELP command lists available commands. This provides an on-line reference to available commands while programming the APM. To use the HELP command: Ready>...
  • Page 59 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual The REP command is used to generate reports. Reports are used to display your APM configuration, stored events, or cardholder information. You can generate several types of reports on your APM: •...
  • Page 60 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 03/06/97 TH 13:04 NCS FULL REPORT SYSTEM 351 V1.2 (C) 1996 ITI POWER: PRIMARY-OK BATTERY-LOW INPUTS: EAST_POS TROUBLE Y NC SUP INTERLOCKED INPUT2 NORMAL Y NO NON-SUP WEST_POS TROUBLE Y NO SUP INTERLOCKED...
  • Page 61 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual DOORS: DOOR_EAST STRIKE TYPE = FIXED TIME STRIKE TIME = 10 AJAR TIME = 10 DOOR_WEST STRIKE TYPE = FIXED TIME STRIKE TIME = 10 AJAR TIME = 10 SITECODE=0...
  • Page 62 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 6.1.3. Outputs This Full Report section indicates the settings for each output: • — Output Name Default names are OUTPUT1, OUTPUT2, etc. • — State ON or OFF. • —...
  • Page 63 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 6.1.8. Options This Full Report section indicates the options selected for outputs 2 and 4: • If no options are selected for an output, NONE is displayed. • If any of the options are selected, each is listed (INTERLOCKING, DENIED ACCESS, SECURITY SYSTEM ARM/DISARM, PANIC, WIRELESS POINT CONTROL, ,or OCCUPANCY MONITORING).
  • Page 64 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 6.1.14. Master Learn / Delete Cards This Full Report section indicates the information about Master Learn / Delete Cards: • — Card Identifier A, B, C, D, or E. •...

  • Page 65: 6.3.1. Category Reports

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Ready> REP E 03/06/97 TH 12:08 NCS EVENT REPORT 01/01/96 MO 12:00 NCS PRIMARY POWER RESTORED 01/01/96 MO 12:00 NCS RESTART DATABASE LOST * 01/01/96 MO 12:00 NCS BATTERY LOW...

  • Page 66: Category

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Ready> REP C,Y,* 03/06/97 TH 12:03 NCS CATEGORY REPORT CARD ARM/DIS PT CTRL NAME 5804 SINKULA_DAVE^26 17925 MOORE_PAUL 17926 FORTE_BOB 17927 WETTERLIND_ERIC 17930 DEEN_FRED 46382 SINKULA_DAVE^29 92764 SINKULA_DAVE^35 7 ID (S) IN CATEGORY 03/06/97 TH 12:03 NCS END CATEGORY REPORT Ready>...
  • Page 67 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Ready> REP B-badge N-name F-full C-cat E-events> C LIST (Y-yes N-no)> Y CATEGORY (a-z,*=all)> R 03/06/97 TH 12:03 NCS CATEGORY REPORT CARD ARM/DIS PT CTRL NAME 5804 SINKULA_DAVE^26 46382 SINKULA_DAVE^29...
  • Page 68 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 6.3.3. Badge Reports A Badge Report is used to search for a database entry by its card or PIN. How to display a Badge Report: Ready> Type REP and press [Rtn].
  • Page 69 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 6.3.4. Name Reports A Badge Report is used to search for a database entry by cardholder name. How to display a Name Report: Ready> Type REP and press [Rtn]. B-badge N-name Type N (for Name Report) and press [Rtn].
  • Page 70 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Programming commands are used to set up your APM configuration, maintain the cardholder database , and control system devices. 7.1. Basic Setup Commands 7.1.1. APM Name: APM The APM command assigns a name to an APM. This name appears on reports and events. The name set at the factory is APX (where X is the unit number).
  • Page 71 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Changing the date: Ready> Type DATE and press [Rtn]. S-set R-read> Type S and press [Rtn]. DATE mm/dd/yy> Type today’s date in mm/dd/yy format (use leading zeros) and press [Rtn].

  • Page 72: Hh:mm

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 7.2. Schedule Setup Commands 7.2.1. Holidays: HOL The HOL command adds or deletes a holiday interval for use with time schedules. Each holiday interval has a start time, end time, start date, and end date can span more than one day.
  • Page 73 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Type the time the holiday ends (in hh:mm format) END TIME hh:mm> and press [Rtn]. Time is entered in a 24-hour format, and leading zeros must be used. Note: To verify your holiday additions, run a Full Report (see the “ REP Command,”...
  • Page 74 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Adding a time schedule: Note: Repeat the following steps for every time zone you want in the time schedule. Ready> Type TS and press [Rtn] A-add D-delete> Type A and press [Rtn]...
  • Page 75 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Note: Times are always inclusive; a time interval is active up to, and including, the start and stop times. For example, a time interval from 00:00 to 11:59 is active from midnight to noon.
  • Page 76 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 7.3. Hardware Setup Commands 7.3.1. Door Setup: DOOR The DOOR command is used to enter settings for each door, as follows: • — Name A descriptive name for the door (optional).
  • Page 77 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 7.3.2. Inputs and Outputs: IO The IO command is used to make changes to input and output settings. For inputs, the settings include the following: • — Point Name Descriptive names, such as “hallmotion,” are helpful because point names are listed in reports.
  • Page 78 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual NEW NAME> If you are changing the point name, type the new name and press [Rtn]. Otherwise, leave the field blank and press [Rtn]. Note: The first character cannot be a number, and the name cannot include spaces.
  • Page 79 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 7.3.3. Options: OPT CAUTION! The OPT command in previous releases deleted all of your option settings. In the latest software release, multiple options can be selected. However, exercise caution when doing this! The OPT command allows you to select one or more of the following options.
  • Page 80 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual — Security System Arm / Disarm The Security System Arm / Disarm Option allows the security system to be armed or disarmed from either Door 1 or Door 2. To do this, when a card with Arm / Disarm privileges slides through the reader, your system is disarmed.
  • Page 81 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Setting the Options for Outputs 2 and 4: Ready> Type OPT and press [Rtn]. DOOR NAME> Type the door name and press [Rtn]. The default door names are door_1 and door_2.
  • Page 82 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual The following prompts appear only when the Parking Lot Option is selected: CURRENT OCCUPANCY (0-9999)> Type the number of cardholders currently in the facility and press [Rtn]. MAX. OCCUPANCY (0-9999)>...
  • Page 83 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 7.3.5. Card Readers: RDR The RDR command sets the type of card reader (Wiegand or magnetic-stripe) and the type of LED (light-emitting diode) on the reader. Entering reader settings: Ready>...
  • Page 84 The SC command lets you define your site code. A site code is an optional security measure that distinguishes access cards used at a particular site from cards with similar formats used at other sites. Every ITI Wiegand and proximity card has a site code. However, magnetic-stripe cards can be programmed with a site code. Note: The default site code is 0 (zero).
  • Page 85 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual CRD #(02-38 Type the character positions of the 1 to 3 field(s) that [;02-38;02-38])> contain the card number (up to 16 digits) and press [Rtn]. Note: The fields do not have to be consecutively located. Use a semicolon (;) between each field position.
  • Page 86 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 7.5. Control Commands 7.5.1. Unlock Readers: REL The REL command lets you turn on, off, reset, or pulse relays. If you use REL to turn on a relay, it will remain on until you reset it with the REL command. Similarly, if you use REL to turn off a relay, it will remain off until you reset it with the REL command.
  • Page 87 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 7.5.2. Lock Readers: LOCK The LOCK command lets you disable (lock) readers, keypads, or both at the doors. Note: Locking a card reader prevents that reader from being used to gain access.
  • Page 88 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual The cardholder database contains all token, such as cards or PINs, information used for access control. The command DBASE is used to add or delete cards. Cards can be added or deleted in groups.
  • Page 89 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 8.2. Adding Individual Cards or PINs 8.2.1. Adding Cards at the Card Reader The APM allows you to add cards to the database using the card reader or keypad. You can set up privileges and attributes for four Master Learn / Delete Cards, which can use the reader to add or delete cards from the database.
  • Page 90 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual CARD #> If you are using cards at this installation, type the card number and press [Rtn]. Or, if you are not using cards, press [Rtn]. Note: Magnetic-stripe card numbers can be up to 16 digits long. Wiegand card numbers vary in length depending upon the format you purchase.
  • Page 91 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Note: The card group's name can be up to 18 characters long. The first character cannot be a number and the name cannot include spaces. All cards added in this group will have the name you specify here.
  • Page 92 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual CARD> Displayed only if you are modifying a PIN: Enter a new card number and press [Rtn]. NAME> If you need to change (or add) the cardholder name, type the cardholder's name and press [Rtn].
  • Page 93 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 8.6. Deleting a Group (Block) of Cards Deleting a group of cards, by number: Note: You can delete cards in a group, but you cannot delete PINs in a group.
  • Page 94 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 8.7. Master Learn / Delete Cards: LEARN The LEARN command is used assign Master Learn / Delete Cards to a card number. For add-type Master Learn / Delete Cards, LEARN is also used to set the card attributes for associated with the add card.
  • Page 95 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 8.7.2. Deleting a Master Learn / Delete Card Deleting Master Learn / Delete Cards: Ready> Type LEARN and press [Rtn]. A-add D-delete> Type D and press [Rtn]. WHICH MASTER CARD>...

  • Page 96: Example Of

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual This section describes testing procedures for newly installed APMs and provides a troubleshooting guide, which lists possible problems and their solutions. 9.1. Testing Procedures This section includes step-by-step procedures for testing your APM. Following these procedures lets you systematically verify the proper operation of each part of the system.
  • Page 97 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual An example of a trouble message is below: WED 15:40 AP211 INPUT2 TROUBLE * The asterisk (*) is part of the trouble message. 5. Put the input in the normal state (for example, if the normal state is door closed, close the door).
  • Page 98 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 9.2.1. Testing Readers How to Test Entry Readers Perform the following steps to test the operation of the entry readers. 1. If magnetic-stripe readers are used, set the card format using the SETMAG command. For information on this command, go to the “SETMAG Command”...
  • Page 99 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 9.2.2. Testing Keypads How to Test All Keypad Operations 1. If the red LED (light-emitting diode) on the keypad is on, press the following keys on the keypad (the keypad should produce a short beep for every key pressed): 1234[#] 2.
  • Page 100 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 9.2.3. Testing Backup Power If your system uses back up power and is not working properly, conduct the following test: How to Test Back Up Power Complete the following steps if you use back up power with your APM: 1.
  • Page 101 4. The AC power fuse on the power Replace the fuse with a fuse of the same supply module may be blown. ratings as in Figure 5, 351 Wiring Diagram. 5. If the 16-volt Power Supply is Replace the class II transformer.
  • Page 102 2. The battery fuse may be blown. Replace the fuse with a fuse of the same ratings. Refer to Figure 5, 351 Wiring Diagram. 3. The battery may be defective. Replace the battery. 4. The APM may be defective.
  • Page 103 LED readers, but the command. Refer to the “RDR Command” readers have red and green LEDs. section in Section 7, Programming Your 351. 8. The reader LED turns off for a valid entry or exit. The APM may be configured for...
  • Page 104 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 11. The APM does not communicate with the terminal. 1. The terminal may not be in the Set the terminal to the ON LINE mode. ON LINE mode. 2. The terminal may not be Set the terminal.
  • Page 105 1. The APM may be configured Set input supervisions using the IO command. for non-supervised inputs, but Refer to Section 7, Programming Your 351. supervised points are used. 2. The input may be improperly Correct the wiring error. Refer to Section 4.
  • Page 106 Set the point supervision using the IO non-supervised inputs, but command. Refer in the “IO Command” supervised inputs are used. section in Section 7, Programming Your 351. 2. If the inputs are supervised, the Install the correct end-of-line resistor. Refer to end-of-line may be the wrong the “Wiring Inputs”...
  • Page 107 1. The strike time may be set to Change the strike time using the DOOR zero. command. Refer to the “DOOR Command” section in Section 7, Programming Your 351. 2. A PIN may also be required for If the cardholder database has both card number this card.
  • Page 108 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual SIZE 14 1/2” x 14 1/ 2” x 3 1/2” (36.8 cm x 36.8 cm x 8.9 cm) WEIGHT 22 pounds (including battery) (10 kg) INPUT POWER 16 V 50/60 Hz or 18-24 V 2.5 A (Maximum)
  • Page 109 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual This appendix contains a master copy of the 351 Installation Planning Form. Use this form to document your APM settings and options. Detailed instructions for completing this form are in...
  • Page 110 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 1200 2400 9600 Site Code Terminal Strike Make & Model Voltage Contact Type Strike Ajar Time Time Normally Open Memory Normally Closed Non-Memory Fixed Time Normally Open Memory Normally Closed...
  • Page 111 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Output Denied Security Panic Wireless Point Control Occupancy Monitoring Access System Arm/Disarm Lights Star Door 1 Door 1 Door 2 Maximum: ________ Door 2 Current: ________ Disable Reader Door 1...
  • Page 112 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Power Supply Circuit Breaker Backup Battery Voltage Location Number Location Keypad Battery Backup Kit...
  • Page 113 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual This appendix contains a master copy of the 351 Schedules Planning Form. Use this form to document your APM settings and options. Detailed instructions for completing this form are in...
  • Page 114 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Schedule Zone Interval 1 Interval 2 Days Start Start Time Time Time Time Mon. Tues. Wed. Thur. Fri. Sat. Sun. Hol. ___:___ ___:___ ___:___ ___:___ ___:___ ___:___ ___:___ ___:___ ___:___...
  • Page 115 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Holiday Description Type Start Date Start Time End Date End Time Fixed Variable ___/___/___ ___:___ ___/___/___ ___:___ ___:___ ___:___ Fixed Variable ___/___/___ ___/___/___ ___:___ ___:___ Fixed Variable ___/___/___ ___/___/___ ___:___...
  • Page 116 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual This appendix contains a master copy of the 351 Database Planning Form. Use copies of this form to plan your APM database. For more information, see the “DBASE Command” in Section...
  • Page 117 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual Card Name Card # Schedule Category Privileges Door 1 Door 2 System Wireless Point Arm/Disarm Control [Delete] Name Card # Schedule Category Privileges Door 1 Door 2 System Wireless Point...
  • Page 118 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 351 Database Planning Form Name Card # Schedule Category Privileges Door 1 Door 2 System Wireless Point Arm/Disarm Control...
  • Page 119 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual There are three types of error messages: • command error messages • event error messages • communication (Net Error) messages The most common error messages are command and event error messages. All of these error messages are described in this appendix.

  • Page 120: Error Messages

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual NOT FOUND You requested the APM to do something with piece of data (a PIN, card number, or name) that wasn’t found in the database. PLEASE LOGON You must log into the APM before any command (except LOGON and LOGOFF) can be executed.
  • Page 121 10. An APM address is a unique identifying number that is encoded in the software. Note: A point address is useful primarily to ITI Technical Services and not the user. Net error codes can be divided into three categories: •...
  • Page 122 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual 14.3.2. Transmit-Side Net Errors Transmit-Side Net errors mean that an APM couldn’t send a complete message, or the final destination didn’t acknowledge it received the message, often due to APM failure. These codes...
  • Page 123 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual The model number of an ITI Access Point Manager. This ITI product is a card-access, -point monitoring, and device-control processor for buildings, rooms, parking lots, etc. The terms “APM” and “351” are used interchangeably.
  • Page 124 See “interlock.” memory capacity The amount of random access memory (RAM) in the 351. The memory capacity for your APM is 32,768 bytes. non supervised An input that is wired without an end-of-line resistor. These points can assume two states: normal...
  • Page 125 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual occupancy monitoring An option that monitors and controls occupancy within a secured area. outputs The separate channels through which your APM controls external devices. output device An electronic device that is attached to one of your outputs and responds to events at the entrance, based on the specific configuration rules.
  • Page 126 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual time schedules An option that includes up to four user-definable access time ranges, as well as Always and Never fixed-time ranges. A time schedule is active if the current time and date fall within its time zones.
  • Page 127 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual time zone One of the four time periods a time schedule can be divided into; the period during the day when a time schedule is active. They are associated with days of the week and control inputs, outputs, and access.

  • Page 128: Alarm Message

    119 troubleshooting, 92, 97 outputs, 20, 21, 30, 73, 78 applying power, 48 panics, 78 avoiding wiring problems, 40 351 Database Planning Form, 13, 112 relays, 20 configuration, 55 351 Installation Planning Form, 13, time intervals, 26, 71 definition, 119...
  • Page 129 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual power, 92 information, 53, 55 examples, 62, 63 BAD COMMAND message, 50, 115 names, 22, 35, 62, 84, 88 Name Reports, 65 Badge Reports numbers stored in database, 22 verifying card data, 88...

  • Page 130: Database Planning

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual HOL, 68 DBASE command how to enter, 54 adding PINs or cards, 86, 87 incorrectly entered, 51 changing cards an PINs, 87 data IO, 101, 102 deleting with, 89 checks, 32...

  • Page 131: Command Entry Mode

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual electronics module, 120 magnetic strike, 45 types, 28, 120 events, 23 mounting dimensions, 39 wiring, 44, 48 holiday schedule, 120 normally open strike, 45 doors. See also DOOR command holidays, 25...

  • Page 132: Table Of Contents

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual MASK ERROR, 100 add-on options, 28 displaying net error, 115, 117 inputs, 30 information, 57 parity, 116 time changes, 28 inputs, 57 PARITY ERROR, 101 time schedules, 27 output settings, 58...

  • Page 133: Logging

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual attributes, 22 installing software, 47 lists for transmitters, 21 INTACT message, 50 commands, 54 numbers, 21, 32, 34, 62 interlock. See also Interlock Option of cardholders, 61 of all cards, 24...

  • Page 134: Mask Error

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual readers, 47, 52 PLEASE LOGIN, 116 example, 117 SETMAG command and, 80, 81 PRIMARY POWER FAILED, 96 parts of, 117 site codes, 32 PRIMARY POWER RESTORED, types of codes, 117...

  • Page 135: Parity

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual of inputs, 20, 75, 77 selecting, 52 initial on-time, 78 of Master Learn / Delete Cards, 60, settings, 59 keypress, 21 Wireless Point Control, 76 outputs, 78 of outputs, 20, 77...

  • Page 136: Event Log

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual installation, 12, 25 diagrams, 43 format of, 52 LED type, 31 plugging in, 49 LED, 23, 31, 59 magnetic stripe format, 34 wiring, 42 locking and unlocking, 53, 83 Master Learn / Delete Cards, 36...

  • Page 137: Output Planning

    Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual miscellaneous commands, 52 states options, 20, 29 active, 20 output planning, 30 card learning, 23 sba tallies, 118 passwords, 24 closed, 19 sbd tallies, 118 schedules, 25, 52 controlled by transmitters, 22...
  • Page 138 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual devices, 66 examples, 27, 28 TMP ERROR message, 117 power, 35 Full Report and, 58 toggle, 123 status, 23 planning, 27 tokens troubleshooting, 97 TIME command, 52, 67 definition, 123 System Arm / Disarm.
  • Page 139 Interactive Technologies, Inc. © 1998 351 Installation and Reference Manual of strikes, 59, 72 for relays, 20 example, 22 typing total for APM, 24 fixed resistor, 19 commands, 54 voltage-free contacts, 44 grounding, 42 in all capital letters, 50 guidelines, 40...
  • Page 141 © 1998 Interactive Technologies, Inc. For reprints, order manual: 466-1000...

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