Fixing Problems and Getting Support
Questions & Answers
My computer is
behaving strangely.
What can I do?
My expansion card is
not working. What is
wrong?
40
Run the anti-virus program from the Product Recovery CD-ROM
that came with your computer. If you don't have a CD-ROM
drive, you can find the anti-virus program in the HP Brio Center
(click on Protect Your Data).
Tip: Protect your PC from virus infections by setting the
antivirus program to run permanently.
You can also use your Product Recovery CD-ROM to restore
your computer to its original state.
There may be many reasons for this. Here are some of the things
you should check:
1
Check that the card has been installed and configured
correctly. Windows should do this automatically unless you
have defined a specific configuration.
2
Check that the card is not using memory, an I/O address, IRQ
or DMA channel which is already being used by your PC. Refer
to the instruction manual of the card for details.
3
Check that the PC has been correctly configured in the Setup
program.
You should also check with the manufacturer of the card for
specific requirements.