VIVOTEK Table of Contents Overview ..................................Revision History ..............................4 Read Before Use ..............................4 Package Contents ..............................5 Symbols and Statements in this Document ......................5 Physical Description .............................. 6 Hardware Installation ............................. 9 Software Installation ............................. 15 Network Deployment ............................24 Ready to Use ................................
VIVOTEK Revision History ■ Rev. 1.0: Initial release. Read Before Use The use of surveillance devices may be prohibited by law in your country. The Network Camera is not only a high-performance web-ready camera but can also be part of a flexible surveillance system.
VIVOTEK Package Contents ■ MD9584-H ■ Screw pack and T20 wrench. ■ Quick Installation Guide. ■ Alignment sticker. ■ DI/DO combo cable (separately purchased).. WARNING: 1. IR lights emit from this product. 2. Use appropriate shielding or eye protection. Symbols and Statements in this Document INFORMATION: provides important messages or advices that might help prevent inconvenient or problem situations.
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VIVOTEK NOTE: Some of the suffix syntax used in model naming are listed below: w/ heater for extreme weather Focal length w/ number w/ Remote focus lens w/ PoE repeater w/ High Dynamic Range functionality Power Input: Camera: PoE (IEEE 802.3af Class 0) Heater: DC 24V 1.
VIVOTEK Hardware Installation 1. Jot down the camera's MAC address for later reference. XXXXXX 0002D10766AD 2. Loosen the T20 screws on the top cover. User's Manual - 9...
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VIVOTEK 3. Install an SD card if onboard storage is preferred. Refer to below if you purchased a customized version that comes with the DI/DO combo cable. Optional DI/DO cable Name DO+ (12V, max. 50mA) DI+ (any input <30V) DI- GND Name L-OUT Name...
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VIVOTEK Below are the pinouts of the M12 cables. M12 Ethernet D-coded female RxData+ TxData+ RxData- TxData- M12 Power A-coded male +24V DC +24V DC Not used The IR light coverage angles are as follows: 0 ~ 70° 100° User's Manual - 11...
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VIVOTEK 4. Select a preferred position for installation. Use the alignment sticker to mark the mounting holes. 5. Drill holes for mounting the camera, and also drill a hole for routing the cables. Ø ≥20mm Ø 6mm 12 - User's Manual...
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VIVOTEK 6.Connect a ground wire to the bottom of the camera. Grounding M6 Optional Grounding M8 Do not loosen. IMPORTANT: Below are things to notice connecting a ground wire: 1. The minimum ground screw type is M8 screw. 2. The minimum ground wire gauge is 18AWG. 3.
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VIVOTEK 7.Secure the camera by driving 4 M6 screws. NOTE: Installation mounitng screws 4xM6 recommended torque value 39.2 ~ 49 kgf.cm 8. Please visit VIVOTEK’s website to Install the "Shepherd” software utility. The program will search for VIVOTEK Video Receivers, Video Servers or Network Cameras on the same LAN.
VIVOTEK Software Installation 9. Install the Shepherd utility, which helps you locate and configure your Network Camera in the local network. If your camera comes without the CD, go to VIVOTEK’s website, and locate the utility in the Downloads > Software page. 9-1.
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VIVOTEK 9-3. The program will search for all VIVOTEK network devices on the same LAN. 9-4. After a brief search, the installer window will prompt. Click on the MAC and model name that matches the one printed on the product label. You can then double-click on the address to open a management session with the Network Camera.
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VIVOTEK Forceful Password Configuration 10. The first time you log in to the camera, the firmware will prompt for a password configuration for security concerns. 10-1. Since your camera is used for the first time, there is no password. Enter “root” as the user name, and nothting for the password.
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VIVOTEK Some, but not all special ASCII characters are supported: !, $, %, -, ., @, ^, _, and ~. You can use them in the password combination. 10-3. Another prompt will request for the password you just configured. Enter the password and then you can start configure your camera and see the live view.
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VIVOTEK Hardware Reset The reset button is used to reset the system or restore the factory default settings. Sometimes resetting the system can return the camera to normal operation. If the system problems remain after reset, restore the factory settings and install again. Reset: Press the recessed reset button.
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VIVOTEK If the need should arise, rotate the lens module to find the best field of view for your application. ±90° 20 - User's Manual...
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VIVOTEK 11. If you need to tilt the lens, loosen the retention screws on the sides, tilt the angle, and then fasten the screws. 0 ~ 30° 12. When done, install the top cover by fastening the 4 T20 screws. User's Manual - 21...
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VIVOTEK Note the following when routing the cables. Cable BEND RADIUS HL3: min. bend radius 72mm (10x O.D.) during installation 36mm (5x O.D.) during operation 22 - User's Manual...
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VIVOTEK You can also rotate the image using the firmware function. 90° 270° User's Manual - 23...
VIVOTEK Network Deployment General Connection (PoE) When using a PoE-enabled switch The Network Camera is PoE-compliant, allowing transmission of power and data via a sin- gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE- enabled switch via Ethernet cable.
VIVOTEK Ready to Use 1. A browser session to the Network Camera should prompt as shown below. 2. You should be able to see live video from your camera. You may also install the 32-channel recording software in a deployment consisting of multiple cameras. For its installation details, please refer to its related documents.
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VIVOTEK Internet connection via a router Before setting up the Network Camera over the Internet, make sure you have a router and follow the steps below. 1. Connect your Network Camera behind a router, the Internet environment is illustrated below. Regarding how to obtain your IP address, please refer to Software Installation on page 20 for details.
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VIVOTEK For example, your router and IP settings may look like this: Device IP Address: internal port IP Address: External Port (Mapped port on the router) Public IP of router 122.146.57.120 LAN IP of router 192.168.2.1 Camera 1 192.168.2.10:80 122.146.57.120:8000 Camera 2 192.168.2.11:80 122.146.57.120:8001...
VIVOTEK Accessing the Network Camera This chapter explains how to access the Network Camera through web browsers, RTSP players, 3GPP-compatible mobile devices, and VIVOTEK recording software. Using Web Browsers Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN. If your network environment is not a LAN, follow these steps to access the Netwotk Camera: ®...
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VIVOTEK ► By default, the Network Camera is not password-protected. To prevent unauthorized access, it is highly recommended to set a password for the Network Camera. For more information about how to enable password protection, please refer to Security on page 104.
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VIVOTEK IMPORTANT: • Currently the Network Camera utilizes a 32-bit ActiveX plugin. You CAN NOT open a management/view session with the camera using a 64-bit IE browser. • If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\ SysWOW64.
VIVOTEK Using RTSP Players To view the streaming media using RTSP players, you can use one of the following players that support RTSP streaming. VLC media player VLC media player mpegable Player 1. Launch the RTSP player. 2. Choose File > Open URL. A URL dialog box will pop up. pvPlayer 3.
VIVOTEK Using 3GPP-compatible Mobile Devices To view the streaming media through 3GPP-compatible mobile devices, make sure the Network Camera can be accessed over the Internet. For more information on how to set up the Network Camera over the Internet, please refer to Setup the Network Camera over the Internet on page To utilize this feature, please check the following settings on your Network Camera: 1.
VIVOTEK Using VIVOTEK Recording Software Visit our website for download the VAST recording software that provides simultaneous monitoring and video recording for multiple Network Cameras. Please install the recording software; then launch the program to add the Network Camera to the Channel list. For detailed information about how to use the recording software, please refer to the user’s manual of the software or download it from http://www.vivotek.com.
VIVOTEK Main Page This chapter explains the layout of the main page. It is composed of the following sections: VIVOTEK INC. Logo, Host Name, Camera Control Area, Configuration Area, Menu, and Live Video Window. Digital zoom is only available in the Liveview profile. Resize Buttons VIVOTEK INC.
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VIVOTEK Configuration Area Client Settings: Click this button to access the client setting page. For more information, please refer to Client Settings on page 39. Configuration: Click this button to access the configuration page of the Network Camera. It is suggested that a password be applied to the Network Camera so that only the administrator can configure the Network Camera.
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VIVOTEK PTZ Panel: This Network Camera supports “digital“ (e-PTZ) pan/tilt/zoom control, which allows roaming a smaller view frame within a large view frame. Please refer to PTZ settiings on page 119 for detailed information. Global View: Click on this item to display the Global View window. The Global View window contains a full view image (the largest frame size of the captured video) and a floating frame (the viewing region of the current video stream).
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VIVOTEK Video Control Buttons: Depending on the Network Camera model and Network Camera configuration, some buttons may not be available. Snapshot: Click this button to capture and save still images. The captured images will be displayed in a pop-up window. Right-click the image and choose Save Picture As to save it in JPEG (*.jpg) or BMP (*.bmp) format.
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VIVOTEK ■ The following window is displayed when the video mode is set to MJPEG: Video Title Time 2018/07/25 17:08:56 Video (HTTP-V) Title and Time Video 17:08:56 2018/07/25 Video Control Buttons Video Title: The video title can be configured. For more information, please refer to Media > Image on page 63.
VIVOTEK Client Settings This chapter explains how to select the stream transmission mode and saving options on the local computer. When completed with the settings on this page, click Save on the page bottom to enable the settings. H.265/H.264 Protocol Options H.264 Protocol Options Depending on your network environment, there are four transmission modes of H.264 streaming: UDP unicast: This protocol allows for more real-time audio and video streams.
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VIVOTEK MP4 Saving Options Users can record live video as they are watching it by clicking Start MP4 Recording on the main page. Here, you can specify the storage destination and file name. Folder: Specify a storage destination on your PC for the recorded video files. The location can be changed.
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VIVOTEK Joystick settings Enable Joystick Connect a joystick to a USB port on your management computer. Supported by the plug-in (Microsoft’s DirectX), once the plug-in for the web console is loaded, it will automatically detect if there is any joystick on the computer. The joystick should work properly without installing any other driver or software.
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VIVOTEK Buttons Configuration In the Button Configuration window, the left column shows the actions you can assign, and the right column shows the functional buttons and assigned actions. The number of buttons may differ from different joysticks. Please follow the steps below to configure your joystick buttons: 1.
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VIVOTEK Buttons Configuration Click the Configure Buttons button, a window will prompt as shown below. Please follow the steps below to configure your joystick buttons: 1. Select a button number from the Button # pull-down menu. Tips: If you are not sure of the locations of each button, use the Properties window in the Game Controllers utility.
VIVOTEK Configuration Click Configuration on the main page to enter the camera setting pages. Note that only Administrators can access the configuration page. VIVOTEK provides an easy-to-use user interface that helps you set up your network camera with minimal effort. In order to simplify the user interface, detailed information will be hidden unless you click on the function item.
VIVOTEK System > General settings This section explains how to configure the basic settings for the Network Camera, such as the host name and system time. It is composed of the following two columns: System, and System Time. When finished with the settings on this page, click Save at the bottom of the page to enable the settings.
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VIVOTEK System time Keep current date and time: Select this option to preserve the current date and time of the Network Camera. The Network Camera’s internal real-time clock maintains the date and time even when the power of the system is turned off. Synchronize with computer time: Select this option to synchronize the date and time of the Network Camera with the local computer.
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VIVOTEK Western Argentina Summer Time (WARST) is 3 hours behind the prime meridian all year. There is a dummy fall-back transition on December 31 at 25:00 daylight saving time (i.e., 24:00 standard time, equivalent to January 1 at 00:00 standard time), and a simultaneous spring-forward transition on January 1 at 00:00 standard time, so daylight saving time is in effect all year and the initial WART is a placeholder.
VIVOTEK System > Homepage layout This section explains how to set up your own customized homepage layout. General settings This column shows the settings of your hompage layout. You can manually select the background and font colors in Theme Options (the second tab on this page). The settings will be displayed automatically in this Preview field.
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VIVOTEK Theme Options Here you can change the color of your homepage layout. There are three types of preset patterns for you to choose from. The new layout will simultaneously appear in the Preview filed. Click Save to enable the settings.
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VIVOTEK ■ Follow the steps below to set up the customized homepage: 1. Click Custom on the left column. 2. Click the field where you want to change the color on the right column. Color Selector Custom Pattern 3. The palette window will pop up as shown below. 4.
VIVOTEK System > Logs This section explains how to configure the Network Camera to send the system log to a remote server as backup. Log server settings Follow the steps below to set up the remote log: 1. Select Enable remote log. 2.
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VIVOTEK You can install the included VAST recording software, which provides an Event Management function group for delivering event messages via emails, GSM short messages, onscreen event panel, or to trigger an alarm, etc. For more information, refer to the VAST User Manual. VIVOTEK Network Cameras Internet 3G Cell phone...
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VIVOTEK Access log Access log displays the access time and IP address of all viewers (including operators and administrators) in a chronological order. The access log is stored in the Network Camera’s buffer area and will be overwritten when reaching a certain limit. Set Parameter log VADP log contains the history of changes made to system parameters such as recording, imaging parameters, and all other parameters.
VIVOTEK System > Parameters The View Parameters page lists the entire system’s parameters. If you need technical assistance, please provide the information listed on this page. 54 - User's Manual...
VIVOTEK System > Maintenance This chapter explains how to restore the Network Camera to factory default, upgrade firmware version, etc. General settings > Upgrade firmware This feature allows you to upgrade the firmware of your Network Camera. It takes a few minutes to complete the process.
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VIVOTEK General settings > Restore This feature allows you to restore the Network Camera to factory default settings. Network: Select this option to retain the Network Type settings (please refer to Network Type on page 85). Daylight Saving Time: Select this option to retain the Daylight Saving Time settings (please refer to Import/Export files below on this page).
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VIVOTEK The following message is displayed when attempting to upload an incorrect file format. Export language file: Click to export language strings. VIVOTEK provides nine languages: English, Deutsch, Español, Français, Italiano, 日本語, Português, 簡体中文, and 繁體中文 . Update custom language file: Click Browse… and specify your own custom language file to upload. Export configuration file: Click to export all parameters for the device and user-defined scripts.
VIVOTEK Media > Image This section explains how to configure the image settings of the Network Camera. It is composed of the following columns: General settings, IR control, Image settings, Exposure, Focus, Privacy mask, and Pixel Calculator. The Focus window is available only for models that come with motorized lens.
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VIVOTEK Video orientation: Flip - vertically reflect the display of the live video; Mirror - horizontally reflect the display of the live video. Select both options if the Network Camera is installed upside-down (e.g., on the ceiling) to correct the image orientation. Please note that if you have preset locations, those locations will be cleared after flip/mirror setting.
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VIVOTEK IR cut filter With a removable IR-cut filter, this Network Camera can automatically remove the filter to let Infrared light pass into the sensor during low light conditions. ■ Auto mode (The Day/Night Exposure Profile will not be available if Auto mode is selected) The Network Camera automatically removes the filter by judging the level of ambient light.
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VIVOTEK Illuminators Turn on built-in IR illuminator in night mode Select this to turn on the camera’s onboard IR illuminator when the camera detects low light condition and enters the night mode. Connector type You might use an external IR illuminator triggered by a digital output. Select this option when used. Anti-overexposure When enabled, the camera automatically adjusts the IR projection to adjacent objects in order to avoid over-exposure in the night mode.
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VIVOTEK Tips: If there is an object in close proximity, the IR lights reflected back from it can mislead the Smart IR’s calculation of light level. To solve this problem, you can place an “Exposure Exclude” window on an unavoidable object in the Exposure setting window. See page 66 for how to do it.
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VIVOTEK Image settings On this page, you can tune the White balance and Image adjustment. Sensor Setting 2: For special situations Sensor Setting 1: For normal situations White balance: Adjust the value for the best color temperature. ■ You may follow the steps below to adjust the white balance to the best color temperature. 1.
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VIVOTEK Highlight mask ■ Strong light sources will be masked from the scene, and the image contrast will be strengthened. This function is useful to prevent the spot-light effects in a high dynamic scene. False color may be observed around the edges of strong light sources. Noise reduction ■...
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VIVOTEK Exposure On this page, you can set the Exposure measurement window, Exposure level, Exposure mode, Exposure time, Gain control, and Day/Night mode settings. You can configure two sets of Exposure settings: one for normal situations, the other for special situations, such as the day/night/schedule mode.
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VIVOTEK The inclusive window refers to the “weighted window“; the exclusive window refers to “ignored window“. It adopts the weighted averages method to calculate the value. The inclusive windows have a higher priority. You can overlap these windows, and, if you place an exclusive window within a larger inclusive window, the exclusive part of the overlapped windows will be deducted from the inclusive window.
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VIVOTEK Exposure control: ■ Exposure level: You can manually set the Exposure level, which ranges from -2.0 to +2.0 (dark to bright). You can click and drag the semi-circular pointers on the Exposure time and Gain control slide bars to specify a range of shutter time and Gain control values within which the camera can automatically tune to an optimal imaging result.
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VIVOTEK You can click Restore to recall the original settings without incorporating the changes. When completed with the settings on this page, click Save to enable the settings. If you want to configure another sensor setting for day/night/schedule mode, please click Profile to open the Profile of exposure settings page as shown below.
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VIVOTEK Privacy mask Click Privacy Mask to open the settings page. On this page, you can block out sensitive zones to address privacy concerns. ■ To configure privacy mask windows, 1. Click New to add a new window. 2. You can use 4 mouse clicks to create a new masking window, which is recommended to be at least twice the size of the object (height and width) you want to cover.
VIVOTEK Media > Video Mode The applicable video modes include: ■ 5-Megapixel (4:3)(MAX 30fps) (WDR Pro): This is the full resolution at 5 megapixels in a 4:3 screen aspect ratio, with the WDR function enabled. ■ 4-Megapixel (16:9)(MAX 30fps) (WDR Pro): This is the full resolution at 4 megapixels in a 16:9 screen aspect ratio, with the WDR function enabled.
VIVOTEK Media > Video Stream settings This Network Camera supports multiple streams with frame sizes ranging from 640 x 480 to 2560 x 1920 pixels The definition of multiple streams: ■ Stream 1: Users can define the "Region of Interest" (viewing region) and the "Output Frame Size" (size of the live view window).
VIVOTEK Please follow the steps below to set up the configurable settings for a stream: 1. Select a stream for which you want to set up the viewing region. 2. Select a Region of Interest from the drop-down list. The floating frame, the same as the one in the Gloabl View window on the home page, will resize accordingly.
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VIVOTEK Click the stream item to display the detailed information. The maximum frame size will follow your settings in the above Viewing Window sections. This Network Camera provides real-time H.265, H.264 and MJPEG compression standards (Triple Codec) for real-time viewing. If the H.265 H.264 mode is selected, the video is streamed via...
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VIVOTEK The frame rate will decrease if you select a higher resolution. ■ Intra frame period Determine how often for firmware to plant an I frame. The shorter the duration, the more likely you will get better video quality, but at the cost of higher network bandwidth consumption. Select the intra frame period from the following durations: 1/4 second, 1/2 second, 1 second, 2 seconds, 3 seconds, and 4 seconds.
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VIVOTEK With the H.265 codec in an optimal scenario and when Dynamic Intra frame is combined with the Smart Stream function, an 80% of bandwidth saving can be achieved compared with using H.264 without enabling these bandwidth-saving features. ■ Smart FPS In a static scene, the algorithm puts old frames in queue when no motions occur in scene.
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VIVOTEK • Smart codec: Smart codec effectively reduces the quality of the whole or the non- interested areas on a screen and therefore reduces the bandwidth consumed. You can manually specify the video quality for the foreground and the background areas.
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VIVOTEK As the result, the lower screen is constantly displayed in high details, while the upper half is transmitted using a lower-quality format. Although the upper half is transmitted using a lower quality format, you still have an awareness of what is happening on the whole screen.
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VIVOTEK Bit rate control ■ Constrained bit rate: A complex scene generally produces a larger file size, meaning that higher bandwidth will be needed for data transmission. The bandwidth utilization is configurable to match a selected level, resulting in mutable video quality performance. The bit rates are selectable at the following rates: 20Kbps, 30Kbps, 40Kbps, 50Kbps, 64Kbps, 128Kbps, 256Kbps, 512Kbps, 768Kbps, 1Mbps, 2Mbps, 3Mbps, 4Mbps, 6Mbps, 8Mbps, 10Mbps, 12Mbps, 14Mbps, ~ to 80Mbps.
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VIVOTEK Fixed quality: On the other hand, if Fixed quality is selected, all frames are transmitted with the same quality; bandwidth utilization is therefore unpredictable. The video quality can be adjusted to the following settings: Medium, Standard, Good, Detailed, and Excellent.
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VIVOTEK JPEG If the mode is selected, the Network Camera sends consecutive JPEG images to the client, producing a moving effect similar to a filmstrip. Every single JPEG image transmitted guarantees the same image quality, which in turn comes at the expense of variable bandwidth usage. Because the media contents are a combination of JPEG images, no audio data is transmitted to the client.
VIVOTEK Media > Audio Audio Settings Mute: Select this option to disable audio transmission from the Network Camera to all clients. Note that if muted, no audio data will be transmitted even if audio transmission is enabled on the Client Settings page.
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VIVOTEK Audio clips ■ Output gain: Use the slide bar to change the audio output gains value. ■ Audio clip: When the camera's audio input is connected to a microphone, you can record a short period of audio recordings (1 to 10 seconds). You can also use the camera's embedded microphone to record an audio clip, if available.
VIVOTEK Media profiles You can configure a different video stream for each of the 3 default profiles, Max. view, Recording, Live view, and App. The related video stream information will display, including stream number, resolution, codec used, frame rate, etc. The Multicast port number, and address for video, audio, and Metadata configuration will also be listed.
VIVOTEK Network > General settings This section explains how to configure a wired network connection for the Network Camera. Network Type Select this option when the Network Camera is deployed on a local area network (LAN) and is intended to be accessed by local computers. The default setting for the Network Type is LAN. Please rememer to click on the Save button when you complete the Network setting.
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VIVOTEK Primary DNS: The primary domain name server that translates hostnames into IP addresses. Secondary DNS: Secondary domain name server that backups the Primary DNS. Primary WINS server: The primary WINS server that maintains the database of computer names and IP addresses. Secondary WINS server: The secondary WINS server that maintains the database of computer names and IP addresses.
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VIVOTEK NOTE: ► If the default ports are already used by other devices connected to the same router, the Network Camera will select other ports for the Network Camera. ► If UPnP is not supported by your router, you will see the following message: Error: Router does not support UPnP port forwarding.
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VIVOTEK 4. In the Networking Services dialog box, select Universal Plug and Play and click OK. 5. Click Next in the following window. 6. Click Finish. UPnP is enabled. ► How does UPnP work? UPnP networking technology provides automatic IP configuration and dynamic discovery of devices added to a network.
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VIVOTEK Enable IPv6 Select this option and click Save to enable IPv6 settings. Please note that this only works if your network environment and hardware equipment support ® IPv6. The browser should be Microsoft Internet Explorer 6.5, Mozilla Firefox 3.0 or above. When IPv6 is enabled, by default, the network camera will listen to router advertisements and be assigned with a link-local IPv6 address accordingly.
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VIVOTEK Please follow the steps below to link to an IPv6 address: 1. Open your web browser. 2. Enter the link-global or link-local IPv6 address in the address bar of your web browser. 3. The format should be: http://[2001:0c08:2500:0002:0202:d1ff:fe04:65f4]/ IPv6 address 4.
VIVOTEK Network > Streaming protocols NOTE: The metadata information can only be transmitted through the HTTP main port. Metadata is not available through the secondary HTTP port. HTTP streaming To utilize HTTP authentication, make sure that your have set a password for the Network Camera first;...
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VIVOTEK URL command -- http://<ip address>:<http port>/<access name for stream 1, 2, 3> For example, when the Access name for stream 2 is set to video1s2.mjpg: 1. Launch Mozilla Firefox or Netscape. 2. Type the above URL command in the address bar. Press Enter. 3.
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VIVOTEK Authentication: Depending on your network security requirements, the Network Camera provides three types of security settings for streaming via RTSP protocol: disable, basic, and digest. basic authentication is selected, the password is sent in plain text format, but there can be potential risks of it being intercepted.
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VIVOTEK Multicast settings for streams: Click the items to display the detailed configuration information. Select the Always multicast option to enable multicast for video streams. Unicast video transmission delivers a stream through point-to-point transmission; multicast, on the other hand, sends a stream to the multicast group address and allows multiple clients to acquire the stream at the same time by requesting a copy from the multicast group address.
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VIVOTEK SIP is short for Session Initiation Protocol. If necessary, you can change the default port number, 5060, to one between 1025 and 65535. Two way audio port: By default, the two way audio port is set to 5060. Also, it can also be assigned to another port number between 1025 and 65535.
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VIVOTEK Network > DDNS This section explains how to configure the dynamic domain name service for the Network Camera. DDNS is a service that allows your Network Camera, especially when assigned with a dynamic IP address, to have a fixed host and domain name. Express link Express Link is a free service provided by VIVOTEK server, which allows users to register a domain name for a network device.
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VIVOTEK Manual setup DDNS: Dynamic domain name service Enable DDNS: Select this option to enable the DDNS setting. Provider: Select a DDNS provider from the provider drop-down list. VIVOTEK offers Safe100.net, a free dynamic domain name service, to VIVOTEK customers. It is recommended that you register Safe100.net to access VIVOTEK’s Network Cameras from the...
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VIVOTEK [Register] Successfully Your account information has been mailed to registered e-mail address 4. Select Enable DDNS and click Save to enable the setting. ■ CustomSafe100 VIVOTEK offers documents to establish a CustomSafe100 DDNS server for distributors and system integrators. You can use CustomSafe100 to register a dynamic domain name if your distributor or system integrators offer such services.
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VIVOTEK Network > QoS (Quality of Service) Quality of Service refers to a resource reservation control mechanism, which guarantees a certain quality to different services on the network. Quality of service guarantees are important if the network capacity is insufficient, especially for real-time streaming multimedia applications. Quality can be defined as, for instance, a maintained level of bit rate, low latency, no packet dropping, etc.
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VIVOTEK QoS/DSCP (the DiffServ model) DSCP-ECN defines QoS at Layer 3 (Network Layer). The Differentiated Services (DiffServ) model is based on packet marking and router queuing disciplines. The marking is done by adding a field to the IP header, called the DSCP (Differentiated Services Codepoint). This is a 6-bit field that provides 64 different class IDs.
VIVOTEK Network > SNMP (Simple Network Management Protocol) This section explains how to use the SNMP on the network camera. The Simple Network Management Protocol is an application layer protocol that facilitates the exchange of management information between network devices. It helps network administrators to remotely manage network devices and find, solve network problems with ease.
VIVOTEK Network > FTP The newer firmware disabled the FTP port for security concerns. You can manually enable the FTP server service to enable the FTP function. You can disable the FTP server function when it is not in use. FTP port: The FTP server allows the user to save recorded video clips.
VIVOTEK Bonjour To access the camera from a Mac computer, go to Safari, click on Bonjour and select the camera from a drop-down list. You can go to Safari > Preferences to enter your user name and password, and provide the root password the first time you access the camera.
VIVOTEK Security > User accounts This section explains how to enable password protection and create multiple accounts. Account management The administrator account name is “root”, which is permanent and can not be deleted. If you want to add more accounts in the Account management window, please apply the password for the “root” account first.
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VIVOTEK Privilege management PTZ control: You can modify the management privilege as operators or viewers. Select or de- select the checkboxes, and then click Save to enable the settings. If you give Viewers the privilege, Operators will also have the ability to control the Network Camera through the main page. (Please refer to Configuration on page 44).
VIVOTEK Security > HTTPS (Hypertext Transfer Protocol over SSL) This section explains how to enable authentication and encrypted communication over SSL (Secure Socket Layer). It helps protect streaming data transmission over the Internet on higher security level. Create and Install Certificate Method Before using HTTPS for communication with the Network Camera, a Certificate must be created first.
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VIVOTEK 5. Click Save to preserve your configuration, and your current session with the camera will change to the encrypted connection. 6. If your web session does not automatically change to an encrypted HTTPS session, click Home to return to the main page. Change the URL address from “http://” to “https://“ in the address bar and press Enter on your keyboard.
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VIVOTEK Create certificate request and install 1. Select the option from the Method pull-down menu. 2. Click Create certificate to proceed. 3. The following information will show up in a pop-up window after clicking Create. Then click Save to generate the certificate request. 4.
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VIVOTEK 5. Look for a trusted certificate authority, such as Symantec’s VeriSign Authentication Services, that issues digital certificates. Sign in and purchase the SSL certification service. Copy the certificate request from your request prompt and paste it in the CA’s signing request window. Proceed with the rest of the process as CA’s instructions on their webpage.
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VIVOTEK 7. Open a new edit, paste the certificate contents, and press ENTER at the end of the contents to add an empty line. 8. Convert file format from DOS to UNIX. Open File menu > Conversions > DOS to Unix. 110 - User's Manual...
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VIVOTEK 9. Save the edit using the “.crt” extension, using a file name like “CAcert.crt.” 10. Return to the original firmware session, use the Browse button to locate the crt certificate file, and click Upload to enable the certification. User's Manual - 111...
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VIVOTEK Note that 11. When the certifice file is successfully loaded, its status will be stated as Active. a certificate must have been created and installed before you can click on the “Save" button for the configuration to take effect. 12.To begin an encrypted HTTPS session, click Home to return to the main page.
VIVOTEK Security > Access List This section explains how to control access permission by verifying the client PC’s IP address. General Settings Maximum number of concurrent streaming connection(s) limited to: Simultaneous live viewing for 1~10 clients (including stream 1 to stream 3). The default value is 10. If you modify the value and click Save, all current connections will be disconnected and automatically attempt to re-link (IE Explorer or Quick Time Player).
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VIVOTEK ■ Refresh: Click this button to refresh all current connections. ■ Add to deny list: You can select entries from the Connection Status list and add them to the Deny List to deny access. Please note that those checked connections will only be disconnected temporarily and will automatically try to re-link again (IE Explore or Quick Time Player).
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VIVOTEK There are three types of rules: Single: This rule allows the user to add an IP address to the Allowed/Denied list. For example: 192.168.2.1 Network: This rule allows the user to assign a network address and corresponding subnet mask to the Allow/Deny List.
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VIVOTEK Security > IEEE 802.1X Enable this function if your network environment uses IEEE 802.1x, which is a port-based network access control. The network devices, intermediary switch/access point/hub, and RADIUS server must support and enable 802.1x settings. The 802.1x standard is designed to enhance the security of local area networks, which provides authentication to network devices (clients) attached to a network port (wired or wireless).
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VIVOTEK 3. When all settings are complete, move the Network Camera to the protected LAN by connecting it to an 802.1x enabled switch. The devices will then start the authentication automatically. NOTE: ► The authentication process for 802.1x: 1. The Certificate Authority (CA) provides the required signed certificates to the Network Camera (the supplicant) and the RADIUS Server (the authentication server).
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VIVOTEK Security > Miscellaneous The embedded TrendMicro utitlity provides the protection against Cross-Site Request Forgery. Cross-site request forgery is also known as one-click attack or session riding and is abbreviated as CSRF. CSRF is a type of malicious exploit of a website, in this case, the camera.
VIVOTEK PTZ > PTZ settings This section explains how to control the Network Camera’s Pan/Tilt/Zoom operation. Digital: Control the e-PTZ operation. Within a field of view,it allows users to quickly move the focus to a target area for close-up viewing without physically moving the camera. Digital PTZ Operation (E-PTZ Operation) The e-PTZ control settings section will be displayed as shown below: 2015/05/20 09:57:30...
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VIVOTEK Home page in the E-PTZ Mode ■ The e-Preset Positions will also be displayed on the home page. Select one from the drop-down list, and the Network Camera will move to the selected position. ■ If you have set up different preset positions for different streams, you can select one of the video streams to display its separate preset positions.
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VIVOTEK Patrol settings You can select some preset positions for the Network Camera to patrol. Please follow the steps below to set up a patrol schedule: 1. Select the preset locations on the list, and click 2. The selected preset locations will be displayed on the Patrol locations list. 3.
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VIVOTEK NOTE: • The Preset Positions will also be displayed on the Home page. Select one from the Go to menu, and the Network Camera will move to the selected preset position. • Click Patrol: The Network Camera will patrol along the selected positions repeatedly. 122 - User's Manual...
VIVOTEK Event > Event settings This section explains how to configure the Network Camera to respond to particular situations (event). A typical application is that when a motion is detected, the Network Camera sends buffered images to an FTP server or e-mail address as notifications. Click on Help, there is an illustration shown in the pop-up window explaining that an event can be triggered by many sources, such as motion detection or external digital input devices.
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VIVOTEK ■ Event name: Enter a name for the event setting. ■ Enable this event: Select this checkbox to enable the event setting. ■ Priority: Select the relative importance of this event (High, Normal, or Low). Events with a higher priority setting will be executed first.
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VIVOTEK ■ Camera tampering detection This option allows the Network Camera to trigger when the camera detects that is is being tampered with. To enable this function, you need to configure the Tampering Detection option first. Please refer to page 143 for detailed information. ■...
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VIVOTEK Once the triggers are configured, they will be listed under the VADP option. 3. Action Define the actions to be performed by the Network Camera when a trigger is activated. ■ Trigger digital output for seconds Select this option to turn on the external digital output device when a trigger is activated. Specify the length of the trigger interval in the text box.
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VIVOTEK ■ Play audio clip: A pre-loaded audio clip can be configured to be played when one triggering condition is met. For example, playing a warning message to deter an intruder. ■ Configure CameraLink The camera can be associated with another camera with responsive actions. For example, if a thermal camera detects some abnormal situations, e.g., a fire, the camera can tell another camera, say, a PTZ camera to move to a preset position to observe the current situation.
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VIVOTEK Add server It is necessary to configure the server and media settings so that the Network Camera will know what action to take (such as which server to send the media files to) when a trigger is activated. Click server to open the server setting window.
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VIVOTEK To verify if the email settings are correctly configured, click Test. The result will be shown in a pop-up window. If successful, you will also receive an email indicating the result. Click Save server to enable the settings. Note that after you configure the first event server, the new event server will automatically display on the Server list.
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VIVOTEK ■ Passive mode Most firewalls do not accept new connections initiated from external requests. If the FTP server supports passive mode, select this option to enable passive mode FTP and allow data transmission to pass through the firewall. The firmware default has the Passive mode checkbox selected. To verify if the FTP settings are correctly configured, click Test.
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VIVOTEK If key authentication is not preferred, you can specify a username and password in the section below. An RSA key fingerprint will look like this: da:47:93:b4:3a:90:5b:50:1f:20:a8:f9:b7:a1:d0:e1. Verify if this is the SFTP server you want to connect to. ■ Folder name Enter the folder where the media file will be placed.
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VIVOTEK Publickey mode: Selecting the Public key mode will bring up the Pairing mode options: Auto, Download, Upload. Auto Camera will generate a key pair and auto pair public key with the SFTP server. Download Camera will generate a key pair and download the public key for the user to upload it to the SFTP server.
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VIVOTEK Server type - HTTP Select to send the media files to an HTTP server when a trigger is activated. ■ Server name: Enter a name for the server setting. ■ URL: Enter the URL of the HTTP server. ■ User name: Enter the user name if necessary. ■...
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VIVOTEK Network storage: Select to send the media files to a networked storage when a trigger is activated. Please refer to NAS server on page 151 for details. Note that only one NAS server can be configured. Click Save server to enable the settings. ■...
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VIVOTEK Click 20190120 to open the directory: The format is: HH (24r) Click to open the file list for that hour 2019/01/20 2019/01/20 Click to go back to the previous Click to delete level of the directory selected items Click to delete all recorded data 2019/01/20 2019/01/20...
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VIVOTEK Add media Add media Click to open the media setting window. You can specify the type of media that will be sent when a trigger is activated. A total of 5 media settings can be configured. There are three choices of media types available: Snapshot, Video Clip, and System log.
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VIVOTEK ■ Add date and time suffix to the file name Select this option to add a date/time suffix to the file name. For example: Snapshot_20190513_100341 File name prefix Date and time suffix The format is: YYYYMMDD_HHMMSS Click Save media to enable the settings. Note that after you set up the first media server, a new column for media server will automatically display on the Media list.
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VIVOTEK ■ Maximum file size Specify the maximum file size allowed. Some users may need to stitch the video clips together when searching and packing up forensic evidence. ■ File name prefix Enter the text that will be appended to the front of the file name. For example: Video_20190513_100341 File name prefix...
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VIVOTEK In the Event settings column, the Servers and Medias you configured will be listed; please make sure the Event -> Status is indicated as ON, in order to enable the event triggering action. When completed, click the Save event button to enable the settings and click Close to exit Event Settings page.
VIVOTEK Applications > Motion detection The camera comes with a Smart Motion Detection utility as its pre-loaded VCA package. Please refer to its User Guide for more information: http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_ en.pdf. Click on Configuration > Applications > Motion detection. The Smart Motion utility will be automatically started.
VIVOTEK Applications > Smart VCA Smart VCA provides the following features: Intrusion detection, Loitering detection, Missing object detection, Unattended Object detection, Line Crossing detection, and Face detection. Please refer to Smart VCA’s user documentation for more information. Click on Configuration > Applications > Smart VCA. The Smart VCA utility will be automatically started.
VIVOTEK Applications > DI and DO Digital input: Select High or Low to define normal status for the digital input. Connect a digital input from a sensor device to the camera, the Network Camera will report the current signal status. You may then configure the Normal status (non-trigger status) as High or Low.
VIVOTEK Applications > Tampering detection This section explains how to set up camera tamper detection. With tamper detection, the camera is capable of detecting incidents such as redirection, blocking or defocusing, or even spray paint. Please follow the steps below to set up the camera tamper detection function: 1.
VIVOTEK Applications > Shock detection The camera comes with a shock accelerometer. The shock sensor can detect impacts to the camera. For example, when a person deliberately tries to destroy the camera, the camera can report the event to the administrator. Normally, a 5kgm impact can cause the detected impact level to surge to 50% on the scale.
VIVOTEK Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) The camera comes embedded with the Smart Motion Detection feature. The Smart Motion detection, with Human detection and tunable time filter, can eliminate the defects of traditional motion detection and facilitate the configuration at a surveillance site. To learn more about this feature, download its User Guide in: http://download.vivotek.com/downloadfile/solutions/vadp/smart-motion-detection-manual_ en.pdf...
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VIVOTEK To utilize a software module, acquire the software package and click Browse and Upload buttons. The screen message for a successful upload is shown below: To start a module, select the checkcircle in front, and click the Start button. If you should need to remove a module, select the checkcircle in front and then click the Stop button.
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VIVOTEK On the License page, register and activate the license for using VIVOTEK's VADP modules. You should acquire the license key elsewhere, and manually upload to the network camera. Follow the onscreen instruction on VIVOTEK's website for the registration procedure. User's Manual - 147...
VIVOTEK Recording > Recording settings This section explains how to configure the recording settings for the Network Camera. Recording Settings Insert your SD card and click here to test NOTE: ► Please remember to format your SD card via the camera’s web console (in the Local storage . SD card management page) when using it for the first time.
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VIVOTEK If you enable adaptive recording on a camera, only when an event is triggered on Camera A will the server record the full frame rate streaming data; otherwise, it will only request the I frame data during normal monitoring, thus effectively saves bandwidths and storage space. NOTE: ►...
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VIVOTEK 2. Destination You can select the SD card or network storage (NAS) for the recorded video files. If you have not configured a NAS server, see details in the following. NAS server Click Add NAS server to open the server setting window and follow the steps below to set up: 1.
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VIVOTEK If successful, you will receive a test.txt file on the network storage server. 3. Enter a server name. 4. Click Save to complete the settings and click Close to exit the page. ■ Capacity: You can choose either the entire free space available or limit the reserved space. The recording size limit must be larger than the reserved amount for cyclic recording.
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VIVOTEK Event f you want to enable recording notification, please click to configure event triggering settings. Please refer to Event > Event settings on page 123 for more details. When completed, select Enable this recording. Click Save to enable the setting and click Close to exit this page.
VIVOTEK Storage NOTE: • It is recommended to turn OFF the recording activity before you remove an SD card from the camera. • The lifespan of an SD card is limited. Regular replacement of the SD card can be necessary. •...
VIVOTEK SD card control ■ Enable cyclic storage: Check this item if you want to enable cyclic recording. When the maximum capacity is reached, the oldest file will be overwritten by the latest one. ■ Enable automatic disk cleanup: Check this item and enter the number of days you wish to retain a file. For example, if you enter “7 days”, the recorded files will be stored on the SD card for 7 days.
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VIVOTEK 2. Click Test to check the setting. The result will be shown in the pop-up window. If successful, you will receive a test.txt file on the networked storage server. 3. Click Mount to complete the settings. NAS management ■ Minimum reserved storage space: The reserved space can be used as a safe buffer especially when the cyclic recording function is enabled, during the transaction stage when a storage space is full and the incoming streaming data is about to overwrite the previously saved videos.
VIVOTEK Storage > Content management This section explains how to manage the content of recorded videos on the Network Camera. Here you can search and view the records and view the searched results. Searching and Viewing the Records This column allows the user to set up search criteria for recorded data. If you do not select any criteria and click Search button, all recorded data will be listed in the Search Results column.
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VIVOTEK Search Results The following is an example of search results. There are four columns: Trigger time, Media type, Trigger type, and Locked. Click to sort the search results in either direction. Numbers of entries displayed on one page Click to open a live view ■...
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VIVOTEK ■ Lock/Unlock: Select the checkbox in front of a desired search result, then click this button. The selected items will become Locked, which will not be deleted during cyclic recording. You can click again to unlock the selections. For example: Click to switch pages ■...
VIVOTEK Appendix URL Commands for the Network Camera 1. Overview For some customers who already have their own web site or web control application, the Network Camera/Video Server can be easily integrated through URL syntax. This section specifies the external HTTP-based application programming interface.
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VIVOTEK Technology License Notice AMR-NB Standard THIS PRODUCT IS LICENSED UNDER THE AMR-NB STANDARD PATENT LICENSE AGREEMENT. WITH RESPECT TO THE USE OF THIS PRODUCT, THE FOLLOWING LICENSORS’ PATENTS MAY APPLY: TELEFONAKIEBOLAGET ERICSSON AB: US PAT. 6192335; 6275798; 6029125; 6424938; 6058359. NOKIA CORPORATION: US PAT.
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VIVOTEK Electromagnetic Compatibility (EMC) FCC Statement This device compiles with FCC Rules Part 15. Operation is subject to the following two conditions. ■ This device may not cause harmful interference, and ■ This device must accept any interference received, including interference that may cause undesired operation.