Seypos QP-300 Instruction Manual
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Seypos QP-300 Instruction Manual

Thermal receipt printer
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QP-300
Thermal Receipt Printer
Instruction Manual
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Summary of Contents for Seypos QP-300

  • Page 1 QP-300 Thermal Receipt Printer Instruction Manual Save the user manual for future reference.

  • Page 3: Table Of Contents

    Index A. IMPORTANT SAFETY NOTIFICATION ....1 B. PRODUCT OVERVIEW ........3 Main Features ..............3 Packing ................4 Specification ..............5 Part Description ............... 7 DIP Switch Configuration ..........13 C. INSTALLING YOUR PRINTER ......15 Connecting Your Printer ..........15 Install/Replace the Paper Roll........

  • Page 5: Important Safety Notification

    A. Important Safety Notification  Read the instruction manual carefully before use. Save the manual in the near location for further reference.  Use only parts or accessories, especially power adapter, recommended by the manufacturer; unapproved parts may be hazardous and cause injures to the product or human.
  • Page 6 Important Safety Notification  Do not expose the product to rain or moisture, such as a bathtub, a washbowl, a kitchen sink, a laundry tub, and a swimming pool.  Do not expose the machine under direct sunlight, and keep it away from any heat source. ...

  • Page 7: Product Overview

    B. Product Overview Main Features  Compact and Stylish Design  Paper Auto-Cutter  Multi-I/O Interface (Serial +Ethernet +USB)  Cash drawer connection port (RJ-11)  Compatible with ESC/POS print commands set  Various Drivers support  User friendly, drop-and-print paper installation, simple paper jam elimination ...

  • Page 8: Packing

    Packing Printer Unit Power Adaptor *Power Cord Paper Roll **Printer Cable Paper Roll Holder Paper Width Manual Utility CD Guide * Power Cord is selectable depending on the types of electrical plug. ** Printer cable is selectable depending on the interface required (RS-232, USB, RJ-45 or Parallel).

  • Page 9: Specification

    Specification General Print Method Thermal line printing Print Speed 250mm/sec Print Life 100 Km ANK Font. (ASCII Mode) Font A: 12 x 24 dots, Print Font B: 9 x 17 dots Font Graphic Font) Chinese Character: 24 x 24 dots Print Resolution 576 dots/line or 512 dots/line International Font, Big 5 Chinese,...
  • Page 10 Interface Multi I/O Interface I/O Interface (Serial +Ethernet +USB) Cash Drawer DC 24V/1A, 6-Wire RJ-11 Notification Indicator Audio and LED Indicators Auto Cutter Partial Paper End Notice Over-Heat Halt-on Protection Others 24VDC/2.5A Power Input (External Adapter: 100~240VAC 50/60Hz) Color Black / White Compliance FCC / CE / WEEE / RoHS Weight...

  • Page 11: Part Description

    Part Description Product Views Top View Side View Front View Bottom View Rear View (Serial/USB) - 7 -...
  • Page 12 Dimensions - 8 -...
  • Page 13 Control buttons & Indicators Power Indicator Error Indicator Paper Indicator Paper Feed Button Cover Release Button - 9 -...
  • Page 14 Control Buttons Paper Feed: This function is to advance the paper. Press the key and the paper advances by a single line. Press and hold the key for over 3 seconds and the paper advances by multiple lines. Cover Release Button: Push the button to the right to open the printer cover.
  • Page 15 I/O Ports & Configuration DIP Switches Power Switch Multi-I/O Ports Rear View I/O Port Bracket Side View Note: When plug the cables to the Printer, detach the I/O Port Bracket beforehand so as to secure connectors easily. Remember to re-install the I/O Port Bracket to the printer as the connectors are properly secured.
  • Page 16 Multi-I/O Ports RS-232 RJ-45 RJ-11 Cash Power *Printer Cable Drawer Adaptor - 12 -...

  • Page 17: Dip Switch Configuration

    DIP Switch Configuration To change the setting of the printer manually: Turn off the printer. Remove the protective cover of the DIP Switches. Adjust the DIP switches to configure the printer. Protective Cover DIP Switch Setting Function Paper Cutter Yes* Audio Alarm Yes * Print Density...
  • Page 18 Baud Rate Setting (DIP 7, DIP 8) 19200 9600 115200 38400 (*Default) - 14 -...

  • Page 19: Installing Your Printer

    C. Installing your Printer Connecting Your Printer Please check the printer and the supplied accessories before Installation. It’s recommended to read the entire instruction manual prior to the installation. Printer Cable Power Adaptor Power Host PC Cord Printer Place the printer on the designate location. Detach the I/O Port Bracket.

  • Page 20: Install/Replace The Paper Roll

    Install/Replace the Paper Roll Pull the Cover Release Button to open the Cover. Pass the Paper Roll Holder through the Receipt Paper Roll. Paper Roll Holder - 16 -...
  • Page 21 Roll out and install the Paper Roll with Holder into the Printer. (with the edges of the paper roll holder fitted onto the holder slots) Paper Roll & Holder Holder Slot Replace the Cover and tear out the paper. - 17 -...
  • Page 22 Install the Paper Width Guide When using a paper roll in smaller width, install the Paper Width Guide first, and then install the paper roll with holder. Paper Roll & Holder Paper Width Guide Holder Slot - 18 -...
  • Page 23 Install the Driver of the Printer Before installing the driver of your printer, make sure the printer is properly connected to the host PC. Place the supplied Utility CD into the CD-ROM drive. Browse the CD and open the folder “Receipt Printer” to install the required software.
  • Page 24 To install the driver of the printer: Select the folder “Driver for Windows”. Select the subfolder to access the driver. Double click the icon “PRPDRVEN.EXE” to initiate the installation. - 20 -...
  • Page 25 Click “Next” to continue. - 21 -...
  • Page 26 Select the Operating System. (For example: select “Windows XP” for Windows XP version). Click “Next” to continue. - 22 -...

  • Page 27: Printer Configuration

    Printer Configuration This menu allows user to configure the printer according to the model number. Please refer to the steps below to complete the configuration. - 23 -...
  • Page 28 Select Module Number: Select the proper Printer Model Number - 24 -...
  • Page 29 Default Printer Setting: To set the printer as the default printer, click the checkbox to confirm. Click “Next” to continue. - 25 -...
  • Page 30 Printer Interface Setting: Select the communication interface (COM port number or LPT port number). Click “Install” to complete the installation. Configuration Completed. Click to exit the menu. Note: It’s recommended to restart the computer after the installation completed. - 26 -...
  • Page 31 Port Setting: Remember to access the properties of your printer (Start>>Printers and Faxes>> and double-click the icon to enter). Make sure the port of printer is correctly configured. Tips: Rename the device for the convenience of device identification. - 27 -...
  • Page 32 Access sub menu “Ports”, and click to select the correct port for your printer. Click “OK” to exit. - 28 -...

  • Page 33: Appendix

    D. Appendix Cutter Maintenance In general, the printer will initial and reset the cutter when turn on the power. To reset the cutter back to the initial position: Turn off the printer. Turn on the printer and the printer will initial and reset the cutter.
  • Page 34 Adjustment Gear Front Cover Note: Do not remove the protective cover with force or it may damage the cutter or printer head. Warning: Beware of the Cutting Edge of the cutter module during maintenance in order to avoid injury to the person near the printer.

  • Page 35: Rs-232 Pin Assignment

    RS-232 Pin Assignment Signal Description N.C. XON/XOF Handshake (Control codes transmission). Data transmission (the printer receives data from the HOST) N.C. Ground Printer Status N.C. RTS. Printer Status N.C. - 31 -...

  • Page 36: Pin Assignment

    RJ-11 Pin Assignment Signal Signal Description Direction Ground Frame Ground Cash Drawer Kick Out Signal Output Cash Drawer Input Open/Close Status +VDC 24v Cash Drawer Kick Out Signal Output Signal Ground - 32 -...

  • Page 37: Self Test

    Self Test This function allows user to perform self-test and print out the settings of the printer unit: Turn off the printer. Press and hold the Paper Feed Button. Turn on the Power Switch of the printer. Release the Paper Feed Button. The Indicators would blink and then the printer starts printing out the self test data.

  • Page 38: Virtual Serial Port Installation (For Usb Connection Only)

    Virtual Serial Port Installation (for USB Connection Only) When connect the receipt printer to the computer with USB cable, turn on the computer and the system will found a new hardware automatically and then initiate the Found New Hardware Wizard automatically (as image below illustrated): RS-232 RJ-45 RJ-11 Cash...

  • Page 39: Ethernet Connection And Configuration

     Install the Virtual COM Driver Browse the subfolder of the path:” \\PRP_Printer_USB_COM_Driver” (x86 for Windows XP 32 bit version). Click “OK” to continue. Double click the icon “dpinstx86.exe” to initiate the installation. - 35 -...
  • Page 40 The wizard is installing the driver. The driver of Virtual Serial Port is successfully installed. Click “Finish” to exit. Note: Reboot the HOST PC It’s recommended to reboot the HOST PC and proceed to the next step. - 36 -...
  • Page 41  Installation via Found New Hard Ware Wizard You can also install the printer with “Found New Hard Ware Wizard” when printer is connected to PC host. Found New Hardware Wizard is initiated; click “Install from a specific location (Advanced) and then click “Next”...
  • Page 42 Specify the location of driver, click “include this location in the search and “Browse” the specified folder manually. (Path: \\inf Driver for Windows\USB Virtual COM Port Driver - 38 -...
  • Page 43 The Virtual COM port activates automatically when the printer is switched on. You can Access “My Computer>>Proprieties>>Hardware>>Device Manager>> Ports (COM & LPT)” and see the Virtual COM Port Number. When turn on the printer, the Virtual COM activates automatically (Virtual Serial Port). - 39 -...
  • Page 44 Ethernet Connection and Configuration When connecting the printer to the Host PC, you can: Direct Cable Connection: Use the supplied Ethernet crossover cable to create a direct cable connection to your Host PC. Note: Be sure to assign the IP address of the Host PC under the same subnet as your Printer e.g.: Printer: 192.168.123.100 Host: 192.168.123.xxx...
  • Page 45 DHCP Client Connection: Connect the printer to the Local Net work (via HUB) with a standard Ethernet Cable. The DHCP server will assign an IP address to the printer. Be sure to configure the printer to the DHCP Client Mode before install the printer to the Local Network. Note: It’s recommended to consult the MIS personnel relating to the information about the Local Network and IP address...
  • Page 46  Acquire the IP address of the Printer You can perform Self-Test of the printer and acquire the IP address of the printer.  Fixed IP Setting (Default) If a fixed IP address is assigned to the printer, perform the self-test and the printer will print out the data. Protocols: TCP/IP (A1) Mac address:...
  • Page 47  DHCP Client Mode If the printer is set to DHCP Client mode, the DHCP server will assigned an IP address to the printer when connecting to the local network. Perform the self-test and the printer will print out the test data;...
  • Page 48  IP Reconfiguration You can open the web-browser and type the IP address to access the Ethernet WebConfig utility. Note: When first re-configuring the IP address of the printer, you may need to use the supplied Ethernet crossover cable to establish a direct cable connection to your Host PC and start IP re-configuration.
  • Page 49  Printer Status This menu displays the printer status and can perform print test. - 45 -...
  • Page 50  Configure Interface This menu can change the IP address of the printer. To change the IP address. Type the new IP address and click “Save” button. User can set to “DHCP Client” to enable the DHCP mode. Note: DHCP Timeout The DHCP time out is configurable from 14 sec to 90 sec.
  • Page 51 Note: Restore Default Configuration You can click “Restore Default” button to retrieve the factory IP configuration data of the printer. (IP Address: 192.168.123.100) - 47 -...
  • Page 52  Reboot This function can re-initiate the printer and apply the new configuration. Click the “Reboot” button to re-initiate the printer. Click “OK” to proceed. - 48 -...
  • Page 53 The Printer is initiating. Printer is initiated successfully. Note: Be sure to access the printer using the new IP address after reboot the printer. - 49 -...
  • Page 54  Setup the TCP/IP Printer Port After the IP address of the printer is re-configured, you can install the printer driver and setup the printer port of your printer. Access “Start>>Printer and Faxes>> Printer properties. - 50 -...
  • Page 55 Access submenu “Port” and click “Add Port”. Select “Standard TCP/IP Port” and click “New Port.” and proceed. - 51 -...
  • Page 56 Add TCP/IP Print Port Wizard initiated. Click “Next” to continue. Enter the IP address of the Printer then proceed. - 52 -...
  • Page 57 Additional Port Information. Select “Custom” and click “Setting” to continue. - 53 -...
  • Page 58 Port Setting. Please examine the IP address should be the same to the Printer. Select the protocol “Raw” and click “OK” to continue. - 54 -...
  • Page 59 Click “Finish” to complete. - 55 -...
  • Page 60 You can exit the setting menu and open the printer properties to perform print test. Click “Print Test Page” to perform the test. - 56 -...

  • Page 61: Code

    Code Page Setup Place the supplied Utility CD into the CD-ROM drive. Browse the CD and open the folder “Utilities” to install the required software. Click the folder “SetCodePage” to access the software Double click the icon “Setup.EXE” to initial installation. Follow the instructions to install the utility.
  • Page 62  Code Page Setup Utility This utility can help user to setup the code page of the printer. Note: Before Setup It may need to re-configure the printer prior to the codepage setup (e.g.: DIP switch). It’s recommended to consult the technical personnel relating to the information about the code page and application.
  • Page 63 For Parallel LPT Port: Select LPT1 as the printer port to establish communication. For Ethernet (TCP/IP): Enter the IP address of the printer to establish the communication. - 59 -...
  • Page 64  Select Page Code To select the codepage desired: Make sure to the DIP switch 4 of the printer is set ON (please refer to DIP Switch Configuration for further information). Go to the scroll menu and select the preset codepage desired.
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