Epson XP-2150 Series User Manual page 6

Paper Does Not Feed Correctly. . . . . . . . . . . . . . . 121
Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Paper Feeds at a Slant. . . . . . . . . . . . . . . . . . . . 121
Several Sheets of Paper are Fed at a Time. . . . . . 121
Power and Control Panel Problems. . . . . . . . . . . . 122
Power Does Not Turn On. . . . . . . . . . . . . . . . . 122
Power Does Not Turn Off. . . . . . . . . . . . . . . . . 122
Power Turns Off Automatically. . . . . . . . . . . . . 122
Cannot Print from a Computer. . . . . . . . . . . . . . . 122
Checking the Connection (USB). . . . . . . . . . . . 122
Checking the Connection (Network). . . . . . . . .123
Checking the Software and Data. . . . . . . . . . . . 124
Checking the Printer Status from the
Computer (Windows). . . . . . . . . . . . . . . . . . . .126
Checking the Printer Status from the
Computer (Mac OS). . . . . . . . . . . . . . . . . . . . .126
When You Cannot Make Network Settings. . . . . . 127
Cannot Connect from Devices Even Though
Network Settings are No Problems. . . . . . . . . . 127
When You Cannot Connect Using Wi-Fi
Direct (Simple AP) Connection. . . . . . . . . . . . 129
Checking the SSID Connected to the Printer. . . 130
Checking the SSID for the Computer. . . . . . . . .131
Wireless LAN (Wi-Fi) Connections Become
Unstable When Using USB 3.0 Devices on a
Mac. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Printout Problems. . . . . . . . . . . . . . . . . . . . . . . . 132
Printout is Scuffed or Color is Missing. . . . . . . .132
Banding or Unexpected Colors Appear. . . . . . . 132
Colored Banding Appears at Intervals of
Approximately 2.5 cm. . . . . . . . . . . . . . . . . . . .133
Blurry Prints, Vertical Banding, or
Misalignment. . . . . . . . . . . . . . . . . . . . . . . . . .133
Print Quality is Poor. . . . . . . . . . . . . . . . . . . . .134
Paper Is Smeared or Scuffed. . . . . . . . . . . . . . . 135
Printed Photos are Sticky. . . . . . . . . . . . . . . . . 135
Images or Photos are Printed in Unexpected
Colors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Colors Differ from What You See on the Display136
Cannot Print Without Margins. . . . . . . . . . . . . 136
Edges of the Image are Cropped During
Borderless Printing. . . . . . . . . . . . . . . . . . . . . .136
The Position, Size, or Margins of the Printout
Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . 136
Printed Characters Are Incorrect or Garbled. . . 137
The Printed Image Is Inverted. . . . . . . . . . . . . . 137
Mosaic-Like Patterns in the Prints. . . . . . . . . . .137
Uneven Colors, Smears, Dots, or Straight
Lines Appear in the Copied Image. . . . . . . . . . .138
Moiré (Cross-Hatch) Patterns Appear in the
Copied Image. . . . . . . . . . . . . . . . . . . . . . . . . 138
An Image of the Reverse Side of the Original
Appears in the Copied Image. . . . . . . . . . . . . . 138
The Printout Problem Could Not be Cleared. . . 138
Other Printing Problems. . . . . . . . . . . . . . . . . . . 138
Printing Is Too Slow. . . . . . . . . . . . . . . . . . . . . 138
Printing or Copying Slows Down
Dramatically During Continuous Operation. . . 139
Cannot Start Scanning. . . . . . . . . . . . . . . . . . . . . 139
Cannot Start Scanning when Using the
Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . .140
Scanned Image Problems. . . . . . . . . . . . . . . . . . . 140
Uneven Colors, Dirt, Spots, and so on Appear
when Scanning from the Scanner Glass. . . . . . . 140
The Image Quality Is Rough. . . . . . . . . . . . . . . 140
Offset Appears in the Background of Images. . . 141
Text is Blurred. . . . . . . . . . . . . . . . . . . . . . . . . 141
Moiré Patterns (Web-Like Shadows) Appear. . . 141
Cannot Scan the Correct Area on the
Scanner Glass. . . . . . . . . . . . . . . . . . . . . . . . . .142
Cannot Preview in Thumbnail. . . . . . . . . . . . . 142
Text is Not Recognized Correctly when
Saving as a Searchable PDF. . . . . . . . . . . . . . . . 142
Cannot Solve Problems in the Scanned Image. . 143
Other Scanning Problems. . . . . . . . . . . . . . . . . . . 143
Scanning Is Too Slow. . . . . . . . . . . . . . . . . . . . 143
Scanning Slows Down Dramatically During
Continuous Scanning. . . . . . . . . . . . . . . . . . . . 143
Scanning Stops when Scanning to PDF/
Multi-TIFF. . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Other Problems. . . . . . . . . . . . . . . . . . . . . . . . . . 144
Slight Electric Shock when Touching the Printer 144
Operation Sounds Are Loud. . . . . . . . . . . . . . . 144
Application Is Blocked by a Firewall (for
Windows Only). . . . . . . . . . . . . . . . . . . . . . . . 144
Appendix
Technical Specifications. . . . . . . . . . . . . . . . . . . . 145
Printer Specifications. . . . . . . . . . . . . . . . . . . . 145
Scanner Specifications. . . . . . . . . . . . . . . . . . . 146
Interface Specifications. . . . . . . . . . . . . . . . . . . 146
Network Function List. . . . . . . . . . . . . . . . . . . 147
Wi-Fi Specifications. . . . . . . . . . . . . . . . . . . . . 147
Security Protocol. . . . . . . . . . . . . . . . . . . . . . . 148
Dimensions. . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Electrical Specifications. . . . . . . . . . . . . . . . . . 148
Environmental Specifications. . . . . . . . . . . . . . 149
System Requirements. . . . . . . . . . . . . . . . . . . . 149
Regulatory Information. . . . . . . . . . . . . . . . . . . . 150
Standards and Approvals. . . . . . . . . . . . . . . . . 150
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