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DTM Print LX 3000e User Manual

Color label printer
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User's Manual
© 2021 All rights reserved
210616

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Summary of Contents for DTM Print LX 3000e

  • Page 1 User's Manual © 2021 All rights reserved 210616...
  • Page 2 Notices: The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

  • Page 3: Table Of Contents

    Contents Section 1: Getting Started ....................... 1 1A. Choosing a Good Location ..................... 1 1B. Unpacking and Inspection ..................... 2 1C. Identifying the Parts ......................3 1D. Install the Ink Tanks ....................... 7 1E. Install the Print Head ......................10 Section 2: Label Stock........................
  • Page 4 Section 6: Technical Specifications ....................59...

  • Page 5: Section 1: Getting Started

    Section 1: Getting Started THANK YOU… ...for choosing an LX3000e Color Label Printer. The LX3000e will print razor-sharp text and barcodes, vibrant colors, and even stunning photo-realistic photographs directly onto rolls of labels, card stock and a variety of other approved media. This User's Manual is your complete step-by-step guide to quickly and easily setting up and printing with your new Color Label Printer! 1A.

  • Page 6: Unpacking And Inspection

    1B. Unpacking and Inspection While unpacking your printer, inspect the carton to ensure that no damage has occurred during shipping. Make sure that all supplied accessories are included with your unit. The following items are included in the supply box: Power Adapter Separate Power Cord 6' USB Cable (If other USB cable is used, it must be 6'(2 M) or less.)

  • Page 7: Identifying The Parts

    1C. Identifying the Parts This illustration shows the front of the printer with its control buttons and LED indicator lights. Top Cover Pause LED Pause Button Power LED Load/Feed Button Ink Low LED Unload Button Label Tear Bar The Pause Button is pressed to pause a job to allow for loading of label stock and ink cartridges.
  • Page 8 This illustration shows the input ports and power switch found on the rear panel of the printer. USB Port Power Switch Ethernet Power Input Port The next two illustrations show the interior of the printer.
  • Page 9 Print Head Carrier...
  • Page 10 Cyan Ink Tank Yellow Ink Tank Magenta Ink Tank...

  • Page 11: Install The Ink Tanks

    1D. Install the Ink Tanks Install the Ink Tanks before using the printer for the first time. When using the printer for the first time Ink Tanks should be installed before the printhead is installed. 1. Open the Cover Lift from back corner of Cover 2.
  • Page 12 3. Match the ink tank color with the sticker behind the corresponding slot on inside the printer. Hook the chip to the slot. Chip Ink Tank Slot...
  • Page 13 4. Repeat the process for the remaining colors. Cyan Yellow Magenta...

  • Page 14: Install The Print Head

    1E. Install the Print Head You will need to install a print head before you use the printer the first time. After that, you should replace your printhead when you start to notice quality problems. The print head is warrantied for seven ink tank changes of any one color: Cyan, Magenta, or Yellow.
  • Page 15 2. Press or pinch the tab on the front of the cartridge holder. 4. Locate a new cartridge and remove it from its packaging. Remove the foil outer package.
  • Page 16 5. Remove and discard the red protection cap and peel off the tape covering the nozzle. Lift here Tape 6. Hold open the print head carriage latch while you insert the print head. Note: When installing the print head, tilt the cartridge at a slight backward angle of approximately 30 degrees.
  • Page 17 7. Press down firmly near the back of the print head to ensure good contact and proper alignment when you close the lid. Continue holding the print head latch while you install the print head. Press Here...
  • Page 18 8. Close the lid on the print head by lightly pressing down from the top until you hear a click! Click...

  • Page 19: Section 2: Label Stock

    A wide variety of label stock can be used in the printer. Refer to the specifications and settings in the following sections before ordering custom stock from DTM Print. Important! Test all custom-made label stock with the intended printer before ordering large quantities! DTM Print will only assume responsibility for custom label stock ordered from DTM Print.
  • Page 20 For these reasons the weight or thickness of the liner is a variable that cannot easily be defined. DTM Print recommends and uses 40# liner with all label stock. It is important to test all label stock with the intended printer...
  • Page 21 Roll Specifications Label Side Out Roll O.D. Label Stock 3 ” 6 ” ( Max ) Core I.D. Core O.D. Note on Label Orientation: If you are using an applicator to apply your labels, be sure to order label stock with the correct orientation for your applicator. For example, most applicators will apply the side of the label first, so you will want to print the labels sideways.

  • Page 22: Installing Label Stock

    2B. Installing Label Stock The following steps will guide you through loading label stock into your printer: Make sure power is connected, and the printer is on. 1. Open the Top Cover. Lift from back corner of Cover 2. Lower the Roll Guide and pull it outward to make room for your label stock.
  • Page 23 3. Remove any shipping tape from your label stock roll to ensure that it can unroll freely, making certain that no adhesive portion is exposed. It is important to note that any exposed adhesive surface can attach itself to the inner workings of the print mechanism and cause a media jam.

  • Page 24: Adjusting The Gap Sensor Position

    8. Slide the Movable Throat Guide inward until it almost touches the label stock. Important Note: The label stock should be close enough to the Fixed and Movable Throat Guides to provide proper guidance but not close enough to pinch the label stock. (0-1 mm gap on either side) If the label stock is pinched by the guides, poor print quality or feeding problems could result.
  • Page 25 Circular Labels If you are using Circular Labels, you must adjust the stock sensor to correspond with the very top of the label where the circles are closest together. If the sensor is too far to the right or the left, the printer will still sense the label, but the image may be offset downward because the printer will start printing at the wrong position.
  • Page 26 Circular Labels Set Sensor Bar to 1 1/8" for 2" circular label (1/8" liner edge gap). 1 1/8” Center of the Circle Through-Hole Labels If you are using card stock or label stock that has a hole punch or a notch to identify a transition from backing to label, you can adjust the Stock Sensor to position it over the identifying mark.

  • Page 27: Set The Stock Sensor Mode

    2D. Set the Stock Sensor Mode The stock sensor mode refers to the method the printer will use to detect the print starting position for each label. To adjust the stock sensor mode, open the PrintHub. In most cases, you will NOT need to change this setting. By default, it is set to sense standard die-cut labels.

  • Page 28: Set The Present/Cut Mode

    In this mode, there is no way to set the print starting position. The printer will simply start printing the first label and print each subsequent label immediately after that previous one. To produce a gap between prints, simply add the desired amount of white space to the end of the label being printed.
  • Page 29 Cut after label count. This option will cut after the number of labels specified in the toggle box that appears when this option is selected. This is useful if you have front/back labels or sets of labels. Cut after no activity. This setting will cut at the end of a print job if the printer does not receive another print job within one second of the last print job in the queue.

  • Page 30: Section 3: Primera Printhub

    Section 3: Primera PrintHub Primera PrintHub is used to interact with the printer for gathering ink levels, maintenance, alignment, cost calculation and several other functions. You can use it to manage these functions on multiple LX3000e printers and other Primera label printer models.

  • Page 31: Monitoring Ink Levels

    3A: Monitoring Ink Levels Ink levels can be monitored at any time by using the PrintHub. Immediately after printing starts, PrintHub will display the ink levels in the upper right corner of the application. Ink is displayed in 5% increments. 3B.
  • Page 32 Important Note: The cost per label represents the average cost per label over an entire run of labels. This means that the per label cost will decrease and become more accurate as the number of labels printed increases. This is because the ink that is used for periodic cartridge maintenance is divided into a larger number of labels.

  • Page 33: Adjusting The Print Alignment

    3C. Adjusting the Print Alignment If your previous experience with printing is limited to printing letters and cards to 8.5 inch by 11-inch paper, you probably are not familiar with an essential part of a label printing - Print Alignment. Standard printers feed a sheet and start printing based on the start of the sheet.
  • Page 34 to the printer. Subtract from the current value to move the tear point away from the printer. The value is automatically saved as soon as you set it. • Left Margin Offset. This value moves the printed label left or right. Add to the current value to move the printed label to the right.

  • Page 35: Printhub Settings

    3D PrintHub Settings General application settings that apply to the software and all printers can be found by clicking the blue "Settings" button in the lower left. printer-specific settings can be found on the "Printer Settings" Tab. See next section. Language.

  • Page 36: Printhub Printer Settings

    Software developers can use this file to display status information such as error messages and ink levels in 3rd party applications. 3E PrintHub Printer Settings Printer settings can be found in Primera Print Hub on the Printer Settings Tab for the LX3000e.

  • Page 37: 3E1. Multiple Printer Support

    General Settings 3E1. Multiple Printer Support You can install multiple printers to the same computer and use them simultaneously. To do so you will need to change the USB serial number identifier of one of the two printers, two of three printers, three of four printers etc. To change serial numbers: 1.
  • Page 38 5. You will now see a second printer appear in the left column – Color Label 3000e (Copy 1). Click on it to display information about this printer. If this is the last printer, you will connect you are done. If you wish to connect additional printers follow through steps 2- Restore Factory Defaults.

  • Page 39: Section 4: Printing From A Pc

    Section 4: Printing from a PC 4A. Using BarTender® Primera Special Edition BarTender UltraLite is included with the LX3000e. You can download it at the link below. Use the code below when prompted after installation. Download: https://portal.seagullscientific.com/downloads/bartender Code: Z3T0-7ZJY-JFD1-3J9P Other programs can be used to print. If printing from other programs, please follow the guidelines in Section 4D.
  • Page 40 3. Select "Color Label 3000". Click "Next". 4. Select "Specify Custom Settings". Click "Next".
  • Page 41 5. Select Single Item per page. Click “Next”. 6. Select No, it does not for Side Edges.
  • Page 42 7. Select your label shape. This is typically "Rounded Rectangle" for standard labels from DTM Print with a .125 corner radius. Click Next. 8. Set the template size to match labels installed in the printer. Change the Template Size to User Defined Size to gain access to width and height. Click "Next".
  • Page 43 9. Check the "Picture" box to add a background photo or graphic to your label. Click "Next". If you click "Finish", the remaining default wizard options will be set and no picture will be added. 10. Select "Embedded Picture". Click the "File" Button to browse to the location of your photo/graphic file.
  • Page 44 11. Review the label setup summary. If it is correct, click "Finish". Your blank label or label with background will be displayed. You can edit any of these initial settings by going to the File Menu and selecting "Page Setup". Basic and advanced settings are available on the various tabs.

  • Page 45: Add Text, Barcodes, And Graphics To A Bartender Label

    4B. Add Text, Barcodes, and Graphics to a BarTender Label Once you have created your label size you will be able to add text, a barcode and/or graphics. This can be done using one of the buttons on the button bar at the top of the screen.

  • Page 46: Printing From Bartender

    4C. Printing from BarTender 1. To print, click the Print button or go to the File Menu and select "Print". The Print Dialog window will appear 2. Click Document Properties to access print quality settings. (Section 3. Set the number of copies 4.

  • Page 47: Printing From Other Programs

    4D. Printing from other programs Since this printer uses a standard Windows printer driver you can print from any application you would like. There are just a few things to remember that will make it much easier. Set the Page/Label Size in the Driver. BarTender automatically prompts you for the size of the label that you are using.

  • Page 48: Creating A Full Bleed Print

    4E. Creating a Full Bleed Print 1. To create a label that completely fills the space with no white margins, adjust these settings in the status monitor and printing application (BarTender). Page Size. Increase the page size width by .03 inches (1mm). Increase the height by .03 inches (1mm).

  • Page 49: Printer Driver Settings

    4F. Printer Driver Settings Once the printer driver has been successfully installed, you will need to setup the driver with the appropriate print options. Refer to the following steps to change or verify your default printer driver preferences. These settings will apply to all new designs created in BarTender or other programs after the preferences were changed.
  • Page 50 Note on PC Settings: Most applications allow you to change these same printer driver options from their "Print" and/or "Printer Setup" screens. Some applications such as BarTender save your settings with the label, others use settings only for the current print job just sent to the printer.
  • Page 51 printed in Vivid Graphics mode. Skin tones especially will look more natural in this mode. ICC Gloss Paper, ICC Gloss Polyester and ICC Matte Bopp are all ICC calibrated color matching options. Select the setting that corresponds to your installed Primera media of the same type to produce ICC color matched prints.

  • Page 52: Section 5: Troubleshooting And Maintenance

    Section 5: Troubleshooting and Maintenance 5A. Solving Print Alignment Problems Image is Vertically Offset The LX3000e decides where to start printing by detecting the start of die-cut label, detecting a black mark on the back of the label or detecting a through-hole that corresponds to the start of the label.
  • Page 53 5. Portrait / Landscape. If the Portrait / Landscape setting does not correspond to the label stock installed this will also cause the printer to print over the gap and onto the next label. Make sure this is set correctly. 6.

  • Page 54: Solving Print Quality Problems

    5B. Solving Print Quality Problems Many factors can affect the quality of the print. The following are listed in order from most likely to least likely: 1. Quality Setting. Change your quality setting. The lowest (and fastest printing) quality may not be sufficient for many photos or graphics. The highest quality setting may cause ink to bleed on certain graphics in combination with certain label stock.
  • Page 55 6. Color Matching. Change your Color Matching setting to Graphics or Photos via the printer driver preferences. See Section 4G or 5H. 7. Media. Make sure your label stock is inkjet printable. Many thermal label stocks look the same as inkjet but do not allow the ink to soak into the surface of the media.

  • Page 56: Color Matching And Design Tips

    5C. Color Matching and Design Tips Whether you contract your graphic design or do it yourself, these guidelines will help you get the best quality labels out of your LX3000e. 1. Image Size/Shape. The image size should correspond with the size of the label you will be printing.
  • Page 57 Note: Often it is useful to request that your graphic designer provide you with several different formats for you to try printing. For example you could request your image in six different formats: A JPG, BMP, and TIF in RGB color mode and a JPG, BMP and TIF in CMYK color mode.

  • Page 58: Poor Print Quality - Cleaning The Cartridge

    6D Poor Print Quality – Cleaning the Cartridge It may be necessary to clean the ink cartridge nozzles if you notice reduced print quality, or if you suspect a cartridge nozzle has become slightly dried out or clogged. If the cartridge has been left out of the printer more than 30 minutes, the ink in the print head nozzles may have dried.
  • Page 59 Soak the paper towels in water for 5 seconds. 6. Place one paper towel on cartridge nozzles. Gently press the paper towel with your finger. Leave the paper towel on the nozzles for 30-40 seconds.
  • Page 60 7. Wipe nozzles. a. Place second paper towel on flat/hard surface. b. Press the nozzles into the paper towel. c. Firmly tap the top of the cartridge three times to force the ink out. d. Wipe/Drag the cartridge in the direction indicated. e.

  • Page 61: Interpreting The Indicator Lights

    5E. Interpreting the Indicator lights Most error messages will appear on your computer screen via the PrintHub application. However, if the error prevents communication with the computer the LED lights may be used to help diagnose the problem. Explanation Intermittent Printer is doing maintenance.

  • Page 62: Technical Support

    5F. Technical Support If you have difficulties in operating your printer, the procedures in this manual and the software User's Guide should, in most cases, solve the problem. If you still have difficulty, contact the technical support using one of the methods listed below. Source Location/Hours Primera Knowledge Base...
  • Page 63 Section 6: Technical Specifications Print Method: Thermal inkjet Print Resolutions: Up to 4800 DPI Print Speeds: Draft Mode: 4.5" per second Normal Mode: 1.8" per second High Quality Mode: 0.8" per second Print Head: Replaceable Multi-Use Print Head Ink Tanks: 60 ml Cyan, Magenta, Yellow individual ink tanks;...
  • Page 64 Dimensions: 17.25"W x 9.1"H x 17.25"D (438mmW x 231mmH x 438mmD)

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