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46
TROUBLESHOOTING
Nothing is displayed on the screen.
Is the monitor's power cord plugged in?
Is the power LED on?
Is the power on and the power LED
displaying white?
Is the OUT OF RANGE message being
displayed?
Is the No Signal message being
displayed?
The screen may not be displayed properly
when configuring DisplayPort 1.2 in a Mac
product.
The OSD Lock message is being displayed.
Are some functions not available when
you press the Menu button?
•
Check if the power cord is correctly plugged into the power outlet.
•
Check the power cable connection and press the power button.
•
Check that the connected input is enabled (Menu > Input).
•
This occurs when signals transferred from the PC (graphic card) are out of the horizontal or vertical frequency range of the
monitor. Please see the Product Specification section of this manual to set the appropriate frequency.
•
This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and
reconnect it.
•
DisplayPort 1.2 may not be supported depending upon the Mac product. Please contact the manufacturer.
•
The OSD is locked. Go to Menu > General and set OSD Lock to Off.
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