Diagnosing Product Operational Issues - Samsung LS43AM700UU User Manual

Diagnosing product operational issues

You can diagnose issues with your product and Smart Hub and run reset functions.
Settings Support
You can use the Picture Test
view signal strength information for over-the-air digital signals, test the Smart Hub Internet connection, and run the
Smart Hub and product factory reset functions.
Picture Test
●
Sound Test
●
HDMI Troubleshooting
●
Signal Information
●
Smart Hub Connection Test
●
Reset Smart Hub
●
The problem
Cannot select Signal Information
Diagnosis.
Reset Smart Hub
Reset picture
Reset sound
Device Care
to help diagnose video issues and the
Verify that the current channel is a digital channel.
Signal Information
in Self
●
Signal Information
Resets all Smart Hub settings to their factory defaults and deletes all
information related to Samsung accounts, linked service accounts, Smart Hub
service agreements, and Smart Hub applications.
●
Reset Smart Hub
Resets current picture settings to the default settings.
●
Resets current sound settings to the default settings.
●
Self Diagnosis
Sound Test
Try this!
is only available for digital channels.
Settings Support
Settings Support
Settings Picture
Settings Sound
- 125 -
to diagnose sound issues. You can also
Device Care Self Diagnosis
Device Care Self Diagnosis
Expert Settings Reset Picture
Expert Settings Reset Sound