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If
icon is displayed:
icon indicates that the wireless router and the printer are not connected. Reconsider the locations of the wireless router and the printer.
• Checking the location of wireless router:
After checking the wireless router setting, make sure the printer is not placed too far away from the wireless router. The printer can be up 50
m (164 ft.) from the wireless router indoors if unobstructed. The printer is designed for indoor use. Make sure the printer is close enough to the
wireless router to be used.
Place the printer and wireless router where there are no obstacles between them. Wireless communication between different rooms or floors
is generally poor. Wireless communication can be impeded by building materials containing metal or concrete. If the printer cannot
communicate with the computer over a Wi-Fi due to a wall, place the printer and the computer in the same room.
In addition, if a device like a microwave oven that emits radio waves of the same frequency bandwidth as a wireless router is nearby, it may
cause interference. Place the wireless router as far away from interference sources as possible.
• Checking the location of printer:
Make sure that the printer is not placed behind an object. The printer may not be connected when placed behind a wall or on a shelf. Try to
place the printer in a location where there is no obstacle.
For details, see the instruction manual supplied with the wireless router or contact the manufacturer.
When you complete checking [Step 1] above, try to set up from the beginning.
If the printer cannot be detected after trying to set up from the beginning, proceed to [Step 2].
[Step 2] Solve the problem, using IJ Network Device Setup Utility
Items to check for wired LAN
Check the basic items for wired LAN
Step 1
1. Check the power and LAN Cable
When the printer cannot be found on the setup screen, using LAN connection setup, make sure that all the network devices are connected with the
router and the hub via LAN cables and that all the devices are turned on.
If LAN cable is not connected:
Connect the router, hub, computer and printer via LAN cables.
Make sure the printer is turned on.
Power Supply
Make sure the printer is turned on, and make sure that the router and the hub are turned on.
If LAN cable is connected, and printer and network device are off:
Turn on printer or network device.
If LAN cable is connected, and printer and network device are on:
If they are on, turn them off and on again.
Note
• It may take a while for the printer and network device to become ready for use once they are turned on again. After turning it on, wait for a
while and proceed.
2. Check PC network connection
Can you view any web pages on your computer? Make sure the computer and network device (router, etc.) are configured and the computer is
connected to the network.
If you cannot view web pages, unplug the cable connected to the router's WAN side. Connect the cable directly to the computer to see if you can
view web pages on the Internet.
Check the settings for the router if you were able to view web pages. For details on checking the settings of the router, refer to the instruction
manual supplied with the router or contact the manufacturer. Refer also to the instruction manual regarding the connection of the provider.
Once you complete checking the router, configure the network settings of your computer. For the procedures, refer to the instruction manual
supplied with the computer, or contact the manufacturer.
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