Preventing Playback Disruptions; A Disc Does Not Play - HP Pavilion DM4-1050 User Manual

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Scan for hardware changes. Windows scans your system for installed hardware and installs
any required drivers.
● Click Properties to see if the device is working properly:
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Preventing playback disruptions

To reduce the possibility of playback disruption:
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Save your work and close all open programs before playing a CD, DVD, or BD.
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Do not connect or disconnect hardware while playing a disc.
Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning message
asking if you want to continue. If this message is displayed, click No. After you click No, the computer
may behave in either of the following ways:
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Playback may resume.
– or –
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The playback window in the multimedia program may close. To return to playing the CD, DVD,
or BD, click the Play button in your multimedia program to restart the disc. In rare cases, you
may need to exit the program, and then restart it.

A disc does not play

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Save your work and close all open programs before playing a CD, DVD, or BD.
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Log off the Internet before playing a CD, DVD, or BD.
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Be sure that you insert the disc properly.
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Be sure that the disc is clean. If necessary, clean the disc with filtered water and a lint-free cloth.
Wipe from the center of the disc to the outer edge.
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Check the disc for scratches. If you find scratches, treat the disc with an optical disc repair kit
available at many electronics stores.
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Disable Sleep mode before playing the disc.
Do not initiate Hibernation or Sleep while playing a disc. Otherwise, you may see a warning
message asking if you want to continue. If this message is displayed, click No. After you click
No, the computer may behave in either of the following ways:
◦
Playback may resume.
The Properties window provides details about the device to help you troubleshoot
issues.
Click the Driver tab to update, disable, or uninstall drivers for this device.
Optical drive 45