Samsung SM-J720M/DS User Manual
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Samsung SM-J720M/DS User Manual

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USER MANUAL
SM-J720M
SM-J720M/DS
English (LTN). 08/2019. Rev.1.0
www.samsung.com

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  • Page 1 USER MANUAL SM-J720M SM-J720M/DS English (LTN). 08/2019. Rev.1.0 www.samsung.com...

  • Page 2: Table Of Contents

    SIM or USIM card (microSIM card) Email Memory card (microSD card) Camera Turning the device on and off Gallery Initial setup AR Emoji Samsung account Multi window Transferring data from your previous Samsung Members device Samsung Notes Understanding the screen Calendar...
  • Page 3 113 Wallpapers and themes 113 Lock screen 114 Smart Lock 114 Biometrics and security 116 Face recognition 118 Fingerprint recognition 121 Samsung Pass 124 Secure Folder 128 Accounts and backup 129 Backup and restore 130 Google 130 Advanced features 131 Dual Messenger...

  • Page 4: Basics

    • D efault apps that come with the device are subject to updates and may no longer be supported without prior notice. If you have questions about an app provided with the device, contact a Samsung Service Center. For user-installed apps, contact service providers.
  • Page 5 These actions are violations of your Samsung license agreement and will void your warranty. • D epending on the region or service provider, a screen protector is attached for protection during production and distribution.

  • Page 6: Device Overheating Situations And Solutions

    • I f the lower part of the device overheats, it could be because the connected USB cable is damaged. Replace the damaged USB cable with a new Samsung-approved one.
  • Page 7 • D elete unnecessary files or unused apps. • D ecrease the screen brightness. • I f the device overheats or feels hot for a prolonged period, do not use it for a while. If the device continues to overheat, contact a Samsung Service Center.
  • Page 8 Basics Device limitations when the device overheats When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models. • I f the device becomes hotter than usual, a device overheating message will appear. To lower the device’s temperature, the screen brightness and the performance speed will be limited and battery charging will stop.

  • Page 9: Device Layout And Functions

    • A ppearances and specifications are subject to change without prior notice. • Y ou can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase. • U se only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
  • Page 10 Basics Device layout Speaker Proximity sensor Flash Front camera Volume key Power key Touchscreen Home key (Fingerprint recognition sensor) Back key Recents key Earphone jack Microphone Multipurpose jack Rear camera (Dual) GPS antenna Speaker Flash Back cover Main antenna...
  • Page 11 • I f you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Center. • C onnectivity problems and battery drain may occur in the following situations: –...

  • Page 12: Battery

    Basics Keys Function • P ress and hold to turn the device on or off. Power • P ress to turn on or lock the screen. • T ap to open the list of recent apps. Recents •...
  • Page 13 Basics Be careful not to damage your fingernails when you remove the back cover. Do not bend or twist the back cover excessively. Doing so may damage the cover. Insert the battery with the battery’s gold-colored contacts properly aligned with the device’s contacts.
  • Page 14 Charge the battery before using it for the first time or when it has been unused for extended periods. Use only Samsung-approved chargers, batteries, and cables. Unapproved chargers or cables can cause the battery to explode or damage the device.
  • Page 15 Basics Plug the USB cable into the device’s multipurpose jack. Plug the USB power adaptor into an electric socket. After fully charging, disconnect the charger from the device. Then, unplug the charger from the electric socket. Reducing the battery consumption Your device provides various options that help you conserve battery power.
  • Page 16 • I f you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device. • I f the device is not charging properly, take the device and the charger to a Samsung Service Center.

  • Page 17: Sim Or Usim Card (Microsim Card)

    • U se only a microSIM card. • U se caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
  • Page 18 SIM or USIM card into SIM card slot 2 ( Do not insert a memory card into the SIM card slot. If a memory card happens to be lodged in the SIM card slot, take the device to a Samsung Service Center to remove the memory card.

  • Page 19: Memory Card (Microsd Card)

    To view your device’s maximum memory card capacity, refer to the Samsung website. • S ome memory cards may not be fully compatible with the device. Using an incompatible card may damage the device or the memory card, or corrupt the data stored in it.
  • Page 20 Doing so can cause data to be corrupted or lost or cause damage to the external storage or device. Samsung is not responsible for losses, including loss of data, resulting from the misuse of external storage devices.

  • Page 21: Turning The Device On And Off

    Basics Formatting the memory card A memory card formatted on a computer may not be compatible with the device. Format the memory card on the device. Launch the Settings app and tap Device care → Storage → → Storage settings → SD card →...

  • Page 22: Initial Setup

    Basics Initial setup When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device. Turn on the device. Select your preferred device language and select Select a language. Follow the on-screen instructions to complete the setup.

  • Page 23: Samsung Account

    Samsung account Introduction Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website. Once your Samsung account has been registered, you can keep your data up to date and secure across your Samsung devices with Samsung Cloud, track and control your lost or stolen device, see tips and tricks from Samsung Members, and more.
  • Page 24 Finding your ID and resetting your password If you forget your Samsung account ID or password, tap Find ID or Reset password on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

  • Page 25: Transferring Data From Your Previous Device

    Basics Transferring data from your previous device You can restore your data, such as images, contacts, messages, and apps from Samsung Cloud or copy them from your previous device wirelessly (Wi-Fi Direct) via Smart Switch. • T his feature may not be supported on some devices or computers.
  • Page 26 Memo app, you can view the memos in the Samsung Notes app. Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your new device. You must register and sign in to your Samsung account to use Samsung Cloud. Refer Samsung account for more information.
  • Page 27 Tick the data types you want to restore and tap Restore. Syncing data You can sync data saved in your devices with Samsung Cloud and access it from other devices. On your new device, launch the Settings app and tap Accounts and backup →...

  • Page 28: Understanding The Screen

    Basics Understanding the screen Controlling the touchscreen • D o not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction. • T o avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
  • Page 29 Basics Dragging Tap and hold an item and drag it to the target position. Double-tapping Double-tap the screen. Swiping Swipe upwards, downwards, to the left, or to the right. Spreading and pinching Spread two fingers apart or pinch on the screen.
  • Page 30 Basics Home screen and Apps screen The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more. The Apps screen displays icons for all apps, including newly installed apps. The screen may appear differently depending on the region or service provider.
  • Page 31 Basics Switching between Home and Apps screens On the Home screen, swipe upwards or downwards to open the Apps screen. To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home key or the Back key. Home screen Apps screen If you add the Apps button on the Home screen, you can open the Apps screen by tapping...
  • Page 32 Basics Moving items Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen. To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home.
  • Page 33 Basics • D eleting a folder Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen. Editing the Home screen On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options.
  • Page 34 Basics Displaying all apps on the Home screen Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Home screen settings →...
  • Page 35 Basics Icon Meaning Alarm activated Mute mode activated Vibration mode activated Airplane mode activated Error occurred or caution required Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
  • Page 36 Basics Changing the screen lock method To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method. When you set a pattern, PIN, password, face, or fingerprint for the screen lock method, you can protect your personal information by preventing others from accessing your device.

  • Page 37: Notification Panel

    Basics Notification panel When you receive new notifications, such as messages or missed calls, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details. To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.

  • Page 38: Entering Text

    Basics Using quick setting buttons Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button. To rearrange buttons, tap →...
  • Page 39 Basics Additional keyboard functions. View more keyboard functions. Delete a preceding character. Enter uppercase. For all caps, tap it twice. Break to the next line. Enter symbols. Enter a space. Changing the input language → Languages and types → Manage input languages and select the languages to use.
  • Page 40 Basics → • : Add an item from the clipboard. • → : Change the keyboard mode or size. → • : Open the text editing panel. Copying and pasting Tap and hold over text. to select the desired text, or tap Select all to select all text. Drag Tap Copy or Cut.

  • Page 41: Installing Or Uninstalling Apps

    Apps and features Installing or uninstalling apps Galaxy Store Purchase and download apps. You can download apps that are specialized for Samsung Galaxy devices. Open the Samsung folder and launch the Galaxy Store app. This app may not be available depending on the region or service provider.
  • Page 42 Apps and features Managing apps Uninstalling apps and using app sleep mode Tap and hold an app and select an option. • D isable: Disable selected default apps that cannot be uninstalled from the device. • U ninstall: Uninstall downloaded apps. Enabling apps Launch the Settings app, tap Apps →...

  • Page 43: Phone

    Apps and features Phone Introduction Make or answer voice and video calls. Making calls Launch the Phone app and tap Keypad. Enter a phone number. to make a voice call, or tap to make a video call. Access additional options. Add the number to the contacts list.
  • Page 44 Apps and features Using speed dial Set speed dial numbers to quickly make calls. To set a number to speed dial, tap Keypad → → Speed dial numbers, select a speed dial number, and then add a phone number. To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
  • Page 45 Apps and features Missed calls If a call is missed, the icon appears on the status bar. Open the notification panel to view the list of missed calls. Alternatively, launch the Phone app and tap Recents to view missed calls. Blocking phone numbers Block calls from specific numbers added to your block list.
  • Page 46 Apps and features • B luetooth: Switch to a Bluetooth headset if it is connected to the device. • S peaker: Activate or deactivate the speakerphone. When using the speakerphone, keep the device away from your ears. • M ute: Turn off the microphone so that the other party cannot hear you. •...

  • Page 47: Contacts

    Apps and features Adding a phone number to Contacts from the calls list Launch the Phone app and tap Recents. Tap a phone number → Tap Add tag, enter a tag, and then tap Add. When a call comes from that number, the tag will show under the number. Contacts Introduction Create new contacts or manage contacts on the device.
  • Page 48 Apps and features Enter contact information. Select a storage location. Add an image. Enter contact information. Open more information fields. Depending on the selected storage location, the types of information you can save may vary. Tap Save. Importing contacts Add contacts by importing them from other storages to your device. →...
  • Page 49 Launch the Settings app, tap Accounts and backup → Accounts, and select the account to sync with. Tap Sync account and tap the Contacts switch to activate it. For the Samsung account, tap → Sync settings and tap the Contacts switch to activate Searching for contacts Launch the Contacts app.
  • Page 50 Apps and features Saving and sharing profile Save and share your profile information, such as your photo and status message, with others using the profile sharing feature. • T he profile sharing feature may not be available depending on the region or service provider.

  • Page 51: Messages

    Apps and features Sending a group message You can send a group message to a group’s members at the same time. → Groups, select a group, and then tap → Send message. Launch the Contacts app, tap Merging duplicate contacts When you import contacts from other storages, or sync contacts with other accounts, your contacts list may include duplicate contacts.
  • Page 52 Apps and features Add recipients and enter a message. To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the keyboard is hidden. Recipient Enter recipients. Attach files.

  • Page 53: Internet

    Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently. Browsing webpages Open the Samsung folder and launch the Internet app. Tap the address field. Enter the web address or a keyword, and then tap Go.
  • Page 54 Apps and features To view the toolbars, drag your finger downwards slightly on the screen. To switch between tabs quickly, swipe to the left or right on the address field. Bookmark the current webpage. Refresh the current webpage. View your bookmarks. Open the homepage.

  • Page 55: Email

    Setting up email accounts Set up an email account when opening Email for the first time. Open the Samsung folder and launch the Email app. On the list, select an email service or tap Other. Follow the on-screen instructions to complete the setup.

  • Page 56: Camera

    Apps and features Camera Introduction Take photos and record videos using various modes and settings. Camera etiquette • D o not take photos or record videos of other people without their permission. • D o not take photos or record videos where legally prohibited. •...
  • Page 57 Apps and features to take a photo. AR Emoji Camera settings Options for current shooting mode Current mode Shooting modes Switch between the front and rear cameras. Preview thumbnail Take a photo. • T he preview screen may vary depending on the shooting mode and which camera is being used.
  • Page 58 Apps and features Face the front camera lens. to take a photo. Applying filter and beauty effects You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a photo. On the preview screen, tap Select a filter effect or beauty effects and take a photo.
  • Page 59 Apps and features Live focus mode The dual camera allows you to take shallow focus photos where the background is blurred and the subject stands out clearly. Taking portraits that stand out using the Live focus feature • U se this feature in a place that has sufficient light. •...
  • Page 60 Apps and features Editing the background of the Live focus photos You can also edit the background blur level of a photo taken with the Live focus feature. Select a photo taken with the Live focus feature and tap Change background effect. Select a background effect you want.
  • Page 61 Apps and features Pro mode Capture photos while manually adjusting various shooting options, such as exposure value and ISO value. On the shooting modes list, tap Pro. Select options and customize the settings, and then tap to take a photo. Available options •...
  • Page 62 Apps and features Night mode Take a photo in low-light conditions, without using the flash. On the shooting modes list, tap Night. This feature may not be available depending on the region or service provider. Panorama mode Using panorama mode, take a series of photos and then stitch them together to create a wide scene.
  • Page 63 Apps and features Continuous shot mode Take a series of photos of moving subjects. On the shooting modes list, tap Continuous shot. Tap and hold to take several photos continuously. HDR mode Use HDR mode to capture photos and videos with rich colors and reproduce details even in bright and dark areas.
  • Page 64 Apps and features Slowly swivel the device left and then right or vice versa to take a wide self-portrait. The device will take additional photos when the white frame moves to each end of the viewfinder window. • M ake sure to keep the white frame inside the viewfinder window. •...
  • Page 65 Apps and features • : Select an aspect ratio for videos. • : Select a metering method. This determines how light values are calculated. Center-weighted uses the light in the center portion of the shot to calculate the exposure of the shot.
  • Page 66 Apps and features Useful features • P ictures as previewed (Selfie): Set the device to save photos as they appear on the preview screen when taken with the front camera without flipping them. • G rid lines: Display viewfinder guides to help composition when selecting subjects. •...

  • Page 67: Gallery

    Apps and features Gallery Introduction View images and videos stored in your device. You can also manage images and videos by album or create stories. The screen may appear differently depending on the region or service provider. Viewing images Launch the Gallery app and tap Pictures. Select an image.
  • Page 68 Apps and features Searching for images Launch the Gallery app and tap to view images sorted by category, such as location, type, and more. To search for images by entering keywords, tap the search field. Viewing videos Launch the Gallery app and tap Pictures. Select a video to play.
  • Page 69 Apps and features Viewing albums You can view your images and videos sorted by folders or albums. Launch the Gallery app, tap Albums, and then select an album. Viewing stories When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.

  • Page 70: Ar Emoji

    Apps and features Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices. You must register and sign in to your Samsung account to use Samsung Cloud.
  • Page 71 Apps and features Creating My Emoji Make a My Emoji that looks like you. My Emoji stickers with various expressions will be automatically generated. Launch the Camera app and tap AR Emoji → Create My Emoji. Align your face on the screen and tap to take a photo.
  • Page 72 Select one of the My Emoji stickers. The My Emoji sticker will be inserted. My Emoji icon Deleting My Emoji stickers On the Samsung keyboard, tap and tap at the bottom of the keyboard. Select the My Emoji stickers you want to delete and tap Delete.

  • Page 73: Multi Window

    Apps and features Capturing photos or videos with stickers Create fun photos or videos with stickers. Launch the Camera app and tap AR Emoji. Select a sticker you want to use. to take a photo, or swipe to the left on the preview screen and tap to record a video.
  • Page 74 Apps and features Split screen view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view. The selected app will launch in the upper window. On the lower window, swipe left or right to select another app to launch.
  • Page 75 Apps and features Pop-up view Tap the Recents button to open the list of recently used apps. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view. The app screen will appear in the pop-up view. Minimise the window.

  • Page 76: Samsung Members

    Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also view the latest Galaxy news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

  • Page 77: Calendar

    Apps and features Deleting notes Launch the Samsung Notes app. Tap and hold a note to delete. To delete multiple notes, tick more notes to delete. Tap Delete. Calendar Manage your schedule by entering upcoming events or tasks in your planner.

  • Page 78: Samsung Health

    Using Samsung Health Launch the Samsung Health app. When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the setup. Some features may not be available depending on the region.
  • Page 79 Apps and features To add items to the Samsung Health screen, tap → Manage items, and then select items. View and manage trackers. View health tips. Monitor your health and fitness. Compare your step count records with other Samsung Health users or compete with your friends.
  • Page 80 • Y ou can check your current steps on the notification panel. To turn off notifications, on the Samsung Health home screen, tap → Settings → Notifications, and then tap the Current steps switch under Ongoing to deactivate it. Alternatively, open the notification panel, tap and hold the notification, and then tap the switch to deactivate it.
  • Page 81 • Y ou may share and/or sync your data with additional Samsung services or compatible third party services that you select, as well as with any of your other connected devices.

  • Page 82: Voice Recorder

    Apps and features Voice Recorder Use this app to record or play voice memos. Open the Samsung folder and launch the Voice Recorder app. to start recording. Speak into the microphone. to pause recording. While making a voice recording, tap BOOKMARK to insert a bookmark.

  • Page 83: My Files

    Access and manage various files stored in the device or in other locations, such as cloud storage services. Open the Samsung folder and launch the My Files app. View files that are stored in each storage. To free up the device’s storage, tap → Storage analysis.
  • Page 84 Apps and features World Clock Launch the Clock app and tap World Clock. Creating clocks , enter a city name or select a city from the globe, and then tap Add. Deleting clocks Tap and hold a clock, tick clocks to delete, and then tap Delete. Stopwatch Launch the Clock app and tap Stopwatch.

  • Page 85: Calculator

    Apps and features Calculator Perform simple or complex calculations. Launch the Calculator app. Rotate the device to landscape orientation to display the scientific calculator. If Auto rotate is disabled, tap to display the scientific calculator. To see the calculation history, tap .

  • Page 86: Game Launcher

    Apps and features Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone. Tap → Play through speaker. Scanning radio stations Launch the Radio app. Tap Scan, and then select a scan option. The FM radio scans and saves available stations automatically.
  • Page 87 Apps and features Using Game Launcher Launch the Settings app, tap Advanced features and tap the Game Launcher switch to activate it. Game Launcher will be added to the Home screen and the Apps screen. When you deactivate the feature, Game Launcher will be removed from the Home screen and the Apps screen.
  • Page 88 Apps and features Using Game Tools You can use various options on the Game Tools panel while playing a game. To open the Game Tools panel, drag the status bar downwards to open the notification panel, and then tap Tap to show Game Tools. If the status bar is hidden, drag downwards from the top of the screen to show it.

  • Page 89: Bixby Home

    • T o view more content, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. Opening Bixby Home On the Home screen, swipe to the right.
  • Page 90 Apps and features Using recommended content on Bixby Home When you open Bixby Home, you can view the content that is frequently updated as cards. Swipe upwards or downwards to view the cards. For example, on the way to the office in the morning, you can view your day’s schedule and play your favorite music on the Bixby Home screen.

  • Page 91: Reminder

    • T o receive more accurate notifications, connect to a Wi-Fi or mobile network. • T o fully use this feature, you must sign in to your Samsung account. • T o use location reminders, the GPS feature must be activated.
  • Page 92 Apps and features Starting Reminder from Calendar → Reminder. The Reminder screen will appear and the Launch the Calendar app and tap Reminder app icon ( ) will be added to the Apps screen. Creating reminders Create reminders with various methods. Reminder will alert you if you create a reminder with a specified time or location setting.
  • Page 93 Apps and features Checking reminder notifications At the preset time or location, a notification pop-up window will appear. Tap Complete or Snooze. Viewing the reminders list Launch the Reminder app to view your reminders list. To view reminder details, select a reminder.

  • Page 94: Smartthings

    Apps and features Restoring reminders Restore reminders that have been completed. On the reminders list, tap → Completed → Edit. Tick items to restore and tap Restore. Reminders will be added to the reminders list and you will be reminded at the preset times.
  • Page 95 • T he devices you can connect may vary depending on the region or service provider. Available features may differ depending on the connected device. • C onnected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.
  • Page 96 You can view and control the devices. For example, you can check the ingredients in your refrigerator or adjust the TV volume. Open the Samsung folder and launch the SmartThings app. The list of connected devices will appear. View the status of devices on the list.
  • Page 97 Add a scene and register devices to it to control multiple devices at the same time with a single tap of a button or with a voice command. Open the Samsung folder and launch the SmartThings app. → and select a location.

  • Page 98: Sharing Content

    Using additional features • S hare large files: Share large files. Upload files to the Samsung storage server and share them with others via a Web link or a code. To use this feature, your phone number must be verified.

  • Page 99: Google Apps

    Apps and features Google apps Google provides entertainment, social network, and business apps. You may require a Google account to access some apps. To view more app information, access each app’s help menu. Some apps may not be available or may be labeled differently depending on the region or service provider.
  • Page 100 Apps and features YouTube Watch or create videos and share them with others. Photos Search for, manage, and edit all your photos and videos from various sources in one place. Google Search quickly for items on the Internet or your device. Make a simple video call.

  • Page 101: Introduction

    Settings Introduction Customize settings for functions and apps. You can make your device more personalized by configuring various setting options. Launch the Settings app. To search for settings by entering keywords, tap Connections Options Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

  • Page 102: Wi-Fi

    Settings • D ata usage: Keep track of your data usage amount and customize the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit. You can also activate the data saver feature to prevent some apps running in the background from sending or receiving data.
  • Page 103 Settings Wi-Fi Direct Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point. On the Settings screen, tap Connections → Wi-Fi, and then tap the switch to activate it. Tap Wi-Fi Direct. The detected devices are listed. If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.

  • Page 104: Bluetooth

    • D o not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature. Pairing with other Bluetooth devices On the Settings screen, tap Connections →...
  • Page 105 Settings Sending and receiving data Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device. Launch the Gallery app and select an image. →...

  • Page 106: Data Saver

    Settings Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data. On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it. When the data saver feature is activated, the icon will appear on the status bar.

  • Page 107: Mobile Hotspot And Tethering

    Settings Mobile Hotspot and Tethering Use the device as a mobile hotspot to share the device’s mobile data connection with other devices when the network connection is not available. Connections can be made via Wi-Fi, USB, or Bluetooth. On the Settings screen, tap Connections → Mobile Hotspot and Tethering. You may incur additional charges when using this feature.

  • Page 108: More Connection Settings

    Settings More connection settings Customize settings to control other features. On the Settings screen, tap Connections → More connection settings. • N earby device scanning: Set the device to scan for nearby devices to connect to. • P rinting: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files.

  • Page 109: Sounds And Vibration

    Settings Printing content While viewing content, such as images or documents, access the options list, tap Print → → All printers..., and then select a printer. Printing methods may vary depending on the content type. Sounds and vibration Change settings for various sounds on the device. On the Settings screen, tap Sounds and vibration.

  • Page 110: Display

    Settings • S tatus bar: Set the device to display only three recent notifications and whether to show the remaining battery level in percentage on the status bar. • R ecently sent: View the apps that received recent notifications and change the notification settings.

  • Page 111: Changing The Screen Mode Or Adjusting The Display Color

    Settings Changing the screen mode or adjusting the display color Select a screen mode suitable for viewing movies or images, or adjust the display color to your preference. If you select the Adaptive display mode, you can adjust the display color balance by color value.

  • Page 112: Screen Saver

    Settings Adjusting the screen tone by color value Increase or lower certain color tones by adjusting the Red, Green, or Blue value individually. On the Settings screen, tap Display → Screen mode → Adaptive display. Tap Advanced settings. Adjust the R (Red), G (Green), or B (Blue) color bar to your preference. The screen tone screen will be adjusted.

  • Page 113: Wallpapers And Themes

    Settings Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device. On the Settings screen, tap Wallpapers and themes. • W allpapers: Change the wallpaper settings for the Home screen and the locked screen. •...

  • Page 114: Smart Lock

    Face recognition for more information. • F ingerprints: Register your fingerprint to the device to secure the device or sign in to your Samsung account. Refer to Fingerprint recognition for more information. • B iometrics preferences: Change the settings for biometric data.
  • Page 115 • S end diagnostic data: Set the device to automatically send the device’s diagnostic and usage information to Samsung. • R eceive marketing information: Set whether to receive Samsung marketing information, such as special offers, membership benefits, and newsletters.

  • Page 116: Face Recognition

    Settings Face recognition You can set the device to unlock the screen by recognizing your face. • Y our device could be unlocked by someone or something that looks like your image. • F ace recognition is less secure than Pattern, PIN, or Password. •...
  • Page 117 Settings Hold the device with the screen facing towards you and look at the screen. Position your face inside the frame on the screen. The camera will scan your face. If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.

  • Page 118: Fingerprint Recognition

    If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
  • Page 119 Settings For better fingerprint recognition When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance: • T he Home key recognizes fingerprints. Ensure that the Home key is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
  • Page 120 Unlock the screen using the preset screen lock method. Select a fingerprint to delete and tap Remove. Using Samsung Pass When you register your fingerprints to Samsung Pass, you can use them to easily verify your identity or sign in to websites. Refer to Samsung Pass...

  • Page 121: Samsung Pass

    • T o use this feature, your device must be connected to a Wi-Fi or mobile network. • T o use this feature, you must register and sign in to your Samsung account. For more information, refer to Samsung account.
  • Page 122 Using Samsung Pass to sign in to websites You can use Samsung Pass to easily sign in to websites that support ID and password autofill. Open a website that you want to sign in to. Enter your user name and password, and then tap the website’s sign in button.
  • Page 123 To see the list of websites and apps that support Samsung Pass, open the Settings screen, tap Biometrics and security → Samsung Pass, and then select the site or app tab. If there are no websites or apps that support Samsung Pass, the site or app tab will not appear.

  • Page 124: Secure Folder

    Settings Tap → Settings → Delete data. Enter your Samsung account password. Your Samsung Pass data will be deleted. Secure Folder Secure Folder protects your private content and apps, such as photos and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked.
  • Page 125 • W hen you launch the Secure Folder app, you must unlock the app using your preset lock method. • I f you forget your Secure Folder unlock code, you can reset it using your Samsung account. Tap the reset button at the bottom of the locked screen, and enter your Samsung account password.
  • Page 126 Settings Moving content to Secure Folder Move content, such as photos and contacts, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder. Launch the Secure Folder app and tap Add files. Tap Images, tick images to move, and then tap Done.
  • Page 127 Tap and hold an app to delete, and tap Uninstall. Adding accounts Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder. Launch the Secure Folder app and tap → Settings → Accounts → Add account.

  • Page 128: Accounts And Backup

    Accounts and backup Options Sync, back up, or restore your device’s data using Samsung Cloud. You can also register and manage accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.

  • Page 129: Backup And Restore

    On the Settings screen, tap Accounts and backup → Backup and restore → Back up data for the Samsung account, tap the switches next to the items you want to back up to activate them, and then tap Back up.

  • Page 130: Google

    Settings Google Configure settings for some features provided by Google. On the Settings screen, tap Google. Advanced features Options Activate advanced features and change the settings that control them. On the Settings screen, tap Advanced features. Excessive shaking or an impact to the device may cause an unintended input for some features using sensors.

  • Page 131: Dual Messenger

    Settings Dual Messenger Install the second app and use two separate accounts for the same messenger app. Launch the Settings app and tap Advanced features → Dual Messenger. Supported apps will appear. Tap the switch of an app to install the second app. The second app will be installed.

  • Page 132: Digital Wellbeing

    Settings Digital wellbeing View the daily usage history of your device. You can see information such as how long the screen was on and how many times you opened apps or used certain features. You can also limit usage time or change the notification settings for each app. On the Settings screen, tap Digital wellbeing.

  • Page 133: Device Care

    Settings Turn on the switch to activate the feature you want. • G rayscale: Displays colors on the screen as gray tones. • D o not disturb: Set the device to mute incoming calls and notification sounds, except for allowed exceptions.
  • Page 134 Settings Using the quick optimization feature On the Settings screen, tap Device care → Optimize now. The quick optimization feature improves device performance through the following actions. • C learing some memory. • D eleting unnecessary files and closing apps running in the background. •...
  • Page 135 The available capacity may change when you update the device. • Y ou can view the available capacity of the internal memory in the Specification section for your device on the Samsung website. Managing the memory To delete residual files, such as cache, tap Clean now. To delete files or uninstall apps that you do not use any more, select a category under User data.

  • Page 136: Apps

    On the Settings screen, tap Device care → Ultra data saving, and then tap the switch to activate it. View the amount of data used and saved for the set monitoring period. Activate the Samsung Max data compression feature to compress Internet data when using the mobile network. Select apps that are allowed to use the mobile data connection in the background.

  • Page 137: General Management

    If the battery remains fully discharged, the time and date is reset. • C ontact us: Ask questions or view frequently asked questions. Refer to Samsung Members for more information. • R eset: Reset your device’s settings or perform a factory data reset. You can reset all your settings and network settings.

  • Page 138: Accessibility

    Settings Accessibility Configure various settings to improve accessibility to the device. On the Settings screen, tap Accessibility. • S creen reader: Activate Voice Assistant, which provides voice feedback. To view help information to learn how to use this feature, tap Tutorial. •...

  • Page 139: User Manual

    Settings Security updates information Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com. The website supports only some languages. User manual View help information to learn how to use the device and apps or configure important settings.

  • Page 140: Appendix

    Appendix Troubleshooting Before contacting a Samsung Service Center, please attempt the following solutions. Some situations may not apply to your device. When you turn on your device or while you are using the device, it prompts you to enter one of the following codes: •...
  • Page 141 • R estart your device to clear any temporary software bugs. • E nsure that your device software is updated to the latest version. • I f the touchscreen is scratched or damaged, visit a Samsung Service Center. Your device freezes or encounters a fatal error Try the following solutions.
  • Page 142 Appendix Calls are not connected • E nsure that you have accessed the right cellular network. • E nsure that you have not set call barring for the phone number you are dialing. • E nsure that you have not set call barring for the incoming phone number. Others cannot hear you speaking on a call •...
  • Page 143 Appendix The battery does not charge properly (For Samsung-approved chargers) • E nsure that the charger is connected properly. • I f the battery terminals are dirty, the battery may not charge properly or the device may turn off. Wipe both gold-colored contacts and try charging the battery again.
  • Page 144 • E nsure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m). If the tips above do not solve the problem, contact a Samsung Service Center. A connection is not established when you connect the device to a computer •...
  • Page 145 Data stored in the device has been lost Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.
  • Page 146 Samsung Electronics. Trademarks • S AMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics. ® • B luetooth is a registered trademark of Bluetooth SIG, Inc. worldwide.

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