The problem
The
Subtitle
function in the
TV menu is deactivated.
Subtitles appear on the TV
screen.
The HDR of the connected
external device turns off.
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung's Call Centre
for assistance.
If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
If the problem persists, check the
When an external device is connected with an HDMI or Component cable, the
function is unavailable. Adjust the subtitle setting on the external device.
Turn off the
Subtitle
function in
•
Settings
Expand the reception range of the corresponding HDMI input signal in
•
Settings
This function may not be supported depending on the model or geographical area.
Signal Information
or refer to the external device's user manual.
Try this!
Subtitle
Settings.
General
Accessibility
General
External Device Manager
- 131 -
Subtitle
Subtitle Settings
Subtitle
Input Signal
Input Signal Plus
Plus.