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SMART FUNCTIONS
LG ThinQ Application
Installing the LG ThinQ Application
Search for the LG ThinQ application from the
Google Play Store or Apple App Store on a
smartphone. Follow instructions to download and
install the application.
LG ThinQ Application Features
• Smart Diagnosis™
− This function provides useful information
for diagnosing and solving issues with the
appliance based on the pattern of use.
Smart Diagnosis™ Feature
This feature is only available on models with the c
or d logo.
Use this feature to help you diagnose and solve
problems with your appliance.
NOTE
• For reasons not attributable to LGE's
negligence, the service may not operate due
to external factors such as, but not limited to,
Wi-Fi unavailability, Wi-Fi disconnection, local
app store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.
Using Audible Diagnosis to
Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided in
the LG ThinQ application.
1
Press the Power button to turn on the
appliance.
• Do not press any other buttons.
2
Hold the mouthpiece of your phone in front of
the c or d logo.
3
Press and hold the Temp. button for 3
seconds or longer while continuing to hold
your phone to the logo.
4
Keep the phone in place untill the tone
transmission has finished. The display will
count down the time. Once the countdown
is over and the tones have stopped, the
diagnosis will be displayed in the application.
NOTE
• For best results, do not move the phone while
the tones are being transmitted.
SMART FUNCTIONS
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