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User Guide
Water Heater
CEWHR 35, 50, 70 and 100 Litres
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Summary of Contents for A.O. Smith CEWHR 35
- Page 1 Water Heater CEWHR 35, 50, 70 and 100 Litres Quick heating. Wired remote control. EXPERT COMPANY SERVICE www.aosmithindia.com Toll Free No.: 1800-103-2468 or SMS us: +91 99410 32468 or HOUR RESPONSE HOUR RESPONSE POWER POWER E-mail us: aosmithcs@aosmithindia.com DAY RESOLUTION...
- Page 2 Congratulations! And welcome to the A. O. Smith family. We would like to thank you for the trust you have shown in choosing an A. O. Smith water heater. You can be sure it will live up to your expectations. Thousands of delighted users all over the world trust A.
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Page 3: Table Of Contents
What's in the box? User Guide Electric Water Heater with Wall Mounting wired Remote control Accessories Safety Valve Remote Discharge Accessories Tube Contents Read Before Operation............1 General .................. 2 Specifications ................ 3 Key Features ................5 Safety Precautions..............6 Installation ................ -
Page 4: Read Before Operation
Read Before Operation On Receipt It is our policy to promote safe delivery of all orders. This product shipment has been thoroughly checked, packed and quality certified before leaving our factory. Visible Loss or Damage If any of the goods called for on the bill of lading or express receipt are damaged or the quantity is short, do not accept them until the freight or express delivery agent makes an appropriate notation on your freight bill or receipt. -
Page 5: General
General Safety Your safety and the safety of your loved ones is paramount. There are several safety related messages in this manual, which have been provided during various steps such as the installation, operation and maintenance of your CEWHR water heater. These messages point out potential hazards and also educate on how to reduce any potential risks. -
Page 6: Specifications
Specifications Model (Horizontal Wall Mounted) CEWHR 35 CEWHR 50 CEWHR 70 CEWHR 100 Volume [L] Power [kW] 1/1.5/2.5 Voltage/Frequency [V/Hz] ~220-230/50 Actual Stdg. Loss [kWh/24h/45°C diff.] 0.684 0.920 Reheating Time for 35°C rise [in min.] Temperature range [°C] 35-75 ± 5... - Page 7 Figure 2 Without Service Cover With Service Cover Item Description Cold water inlet pipe with diffuser Hot water outlet pipe Safety Valve Wired Remote control Blue Cap Red Cap Anode Heating Element Thermal Cut-out Installation Bracket...
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Page 8: Key Features
Key Features Blue Diamond Glass Lining ® Blue Diamond technology increases the life of the inner tank. The lining is ® stronger and more corrosion resistant than any other in the industry. Dual Glass Coated Heating Elements Scale and sediment build-up on the surface of the element can lead to premature failure. -
Page 9: Safety Precautions
Safety Precautions During Installation Do not install the water heater where there is Do not install the water heater where water direct sunlight or rain. It is has to be installed splashes on the water heater. indoor only. Figure 4 Figure 3 CAUTION CAUTION... - Page 10 Mounting the Water Heater Before locating the position for installation of the water heater, make sure leakage of the tank or connections will that there is sufficient clearance between not result in damage to the area the ceiling and the side wall. adjacent or to lower floors of the structure.
- Page 11 Model D (mm) drill 2 holes at least 90mm deep in the CEWHR-35 wall (Step 3). The two holes should be CEWHR-50 aligned horizontally. CEWHR-70 CEWHR-100 holes is given in the below table (Step 2). Figure 9 90 mm Concrete Hole Wall Drilling...
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Page 12: Connecting Safety Valve
DANGER Hot Water is dangerous, especially for children, aged or the disabled. The Water Heater allows you to control the temperature of your hot water. Water Temperatures over 52°C can cause severe burns instantly or death from scalds. Do not leave a child or an infirm person in the bath unsupervised. Scalding Connecting Safety Valve Wrap the threaded part of the cold water... -
Page 13: Connecting To Water Supply
Connecting to Water Supply to the Installation Diagram (Fig. 15). Steel (SS) braided hoses (Flexible Hoses) having a minimum pressure rating of 8 Bar and hoses should be compatible for hot water applications. Red Cap Blue Cap Safety Valve [Blue Cap]. Hot Water Tap Cold Lever... - Page 14 Installation of wired Remote control For convenience of operation, please install the wired Remote control bracket on the wall near the water heater. The length of the wire for the wired remote control is approximately 8 feet. 1. Mark the holes on the wall. The 2 holes should be aligned vertically. The vertical distance between the 2 holes should be 24mm (Fig.
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Page 15: Operation
Operation Filling the Tank 1. Open a nearby hot water faucet to permit Figure 18 air to escape. 2. Open the cold water inlet valve fully, filling the water heater and the piping. 3. Close hot water faucet when water flows. 4. - Page 16 Wired Remote Control Figure 20 LED display Backlight LED indicators Indicates the water temperature, Indicates the different modes of the clock, timer and Error messages water heater. flash in the event of a failure. Clock Set Override Heating Used to switch ON the water heater Used to set the Real Time clock.
- Page 17 Clock Set Temperature Setting The clock is Real Time Clock. Press “Clock Press the button until the required Set” button for 3 seconds, the hour time temperature is displayed on the LED (first two digits) starts blinking. Adjust the display. Wait for few seconds without hour time by pressing button and pressing any buttons, the value flashing in...
- Page 18 Modes There are two types of modes depending on the actual water temperature inside the inner tank of the water heater: Heating mode Standby mode When the actual temperature of the water After the water heater reaches set temperature, is less than the set temperature, it enters it will enter into the Standby mode due to into Heating mode.
- Page 19 Timing Modes There are two types of Timing modes used to set the ON/OFF time for the water heater to switch ON/OFF automatically. Time ON mode Time OFF mode This mode is used to set the ON time for This mode is used to set the OFF time the water heater to switch ON for the water heater to switch OFF automatically...
- Page 20 Power Selecting Override Heating The water in the tank heats quick by changing By pressing the ”Override Heating” button, the power options. The default power the water heater enters the heating state selection is 2000W. It can be changed to instantly after the “Time OFF”...
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Page 21: Troubleshooting
Troubleshooting The water heater may not operate as desired if used incorrectly or there is a minor cause, even though the product has no fault. In these cases, check the following issues to solve simple problems without the help from the Customer care centre. If the problem does not solve after checking the following issues, call Customer care centre. -
Page 22: Circuit Diagram
Error Messages and Actions Error Code Reason Self-diagnostic / Action Temperature sensor circuit Call Customer care centre. short or open. Exceeds maximum operating Call Customer care centre. temperature. Low voltage protection Switch off the water heater (<176 V). and switch on the water heater when voltage returns to normal. -
Page 23: Warranty
Warranty Product Warranty Your A. O. Smith water heater is warranted against defects arising from faulty design, workmanship and materials for a period of 24 months from the date of the invoice, subject to the following conditions: 1. The customer will notify the Company promptly about Warranty defects noticed and give the Company or its Authorised on tank... -
Page 24: Jurisdiction
General Terms of Warranty 1. The “goods” shall mean the goods described in the purchase agreement. 2. “The customer” shall mean the original purchaser under the purchase agreement. 3. “The Company” shall mean A. O. Smith India Water Products Private Limited. 4. - Page 25 Warranty Card Customer Copy to be retained by the Customer Invoice Number: ___________________________ Dated: _________________________ Unit Serial Number: __________________________________ Model: _________________________ Capacity: ______________________ Customer's Name and Address: ______________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Ph: _______________ Mobile: _____________________ E-mail: ___________________ Dealer’s Stamp and Signature Warranty Card Company Copy to be sent back to the Company Invoice Number: ___________________________ Dated: _________________________...
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Page 26: Service And Maintenance
Service and Maintenance For Service needs: Please contact our A. O. Smith Toll Free Number : 1800-103-2468 SMS us : +91 99410 32468 E-mail us : aosmithcs@aosmithindia.com Registered Office A. O. Smith India Water Products Private Limited (formerly known as A. O. Smith India Water Heating Private Limited) Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District, Karnataka –... - Page 28 Manufactured by A. O. Smith India Water Products Private Limited (formerly known as A. O. Smith India Water Heating Private Limited) Plot 300, Phase - II, KIADB Industrial Area, Harohalli, Kanakapura Taluk, Ramanagara District, Karnataka – 562 112, India. Toll Free: 1800-103-2468 Website: www.aosmithindia.com CIN: U31909KA2006PTC040282...
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