Harman JBL QUANTUM TWS Owner's Manual
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Harman JBL QUANTUM TWS Owner's Manual

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Summary of Contents for Harman JBL QUANTUM TWS

  • Page 1 O W N E R ’ S M A N U A L...

  • Page 2: Table Of Contents

    TABLE OF CONTENTS INTRODUCTION ......................1 WHAT’S IN THE BOX ..................... 2 PRODUCT OVERVIEW ....................3 Controls on earbuds .............................3 Controls on charging case ........................4 Controls on 2.4GHz USB wireless dongle ..................4 GETTING STARTED....................... 5 JBL headphones app (for mobile phone only) ................5 First-time setup (for PC only) ........................5 How to wear ..............................6 USING YOUR EARBUDS ....................

  • Page 3: Introduction

    Introduction Congratulations on your purchase! This manual includes information on the JBL Quantum TWS gaming earbuds. We encourage you to take a few minutes to read this manual, which describes the product and includes step-by-step instructions to help you to set up and get started. Read and understand all the safety instructions before using your product.

  • Page 4: What's In The Box

    What’s in the box JBL Quantum TWS earbuds 2.4GHz USB wireless dongle (USB-C) Silicone ear tips Charging case USB charging cable (USB-A to USB-C) QSG, warranty card and safety sheet - 2 -...

  • Page 5: Product Overview

    PRODUCT OVERVIEW Controls on earbuds IR sensor (wear detection) Replaceable silicone ear tip Charging pin LED indicator Microphone Touch control - 3 -...

  • Page 6: Controls On Charging Case

    Controls on charging case Earbud holder Dongle holder LED indicator Charging pin Charging port Controls on 2.4GHz USB wireless dongle Pairing button • Hold for more than 5 seconds to enter 2.4GHz wireless pairing mode. LED indicator • Indicates the status of 2.4GHz wireless connection. - 4 -...

  • Page 7: Getting Started

    & connect via 2.4GHz”). 2. Go to “Sound Settings” -> “Sound Control Panel”. 3. Under “Playback” highlight “JBL Quantum TWS“ and select “Set Default” -> “Default Device”. 4. Under “Recording” highlight “JBL Quantum TWS“ and select “Set Default” ->...

  • Page 8: How To Wear

    5. Follow the onscreen instructions to personalize your sound settings. JBL Quantum TWS JBL Quantum TWS How to wear 1. Choose a pair of silicone ear tips that best fits your ear size. 2. Turn the earbuds in your ears as shown for the best fit and audio performance.

  • Page 9: Using Your Earbuds

    Using your earbuds First time use Before first time use, put the earbuds into the charging case for activation. Charging • It takes around two hours to fully charge your earbuds through the charging case. • As a fast charging feature, a fifteen minute charge powers up your earbuds for three hours of music playback.

  • Page 10: Power On & Connect Via 2.4Ghz

    TIPS: • During charging, make sure that the charging pins on the earbuds and charging case are aligned and in good contact. • Clean the earbuds and charging case regularly to avoid possible charging issues (see “Cleaning the product”). • Open the lid to check the battery level of the charging case.
  • Page 11 To pair manually >5S 1. After Bluetooth connection (see “Power on & connect via Bluetooth”), open the JBL Headphones app to find the earbuds, then choose “Dongle pairing“ from the app screen. 2. Follow the onscreen instructions to hold the pairing button on the 2.4GHz USB wireless dongle for more than 5 seconds until the LED flashes white quickly.

  • Page 12: Power On & Connect Via Bluetooth

    1. Just open the lid of the charging case, or take out either or both of the earbuds to power up. 2. Enable Bluetooth on your mobile phone and choose “JBL Quantum TWS” from the bluetooth device list.  After successful connection, you can hear “BT connected” from the earbuds.

  • Page 13: Dual Source Switching

    Dual connect + sync You can wear both earbuds (stereo mode), or just one (mono mode), either left or right, at a time. Dual source switching This feature allows you to switch from game audio to incoming calls or music sources quickly and easily.

  • Page 14: Controls

    The description of controls in this section is based on default settings of the earbuds. • Enable advance controls by connecting your JBL Quantum TWS to JBL Headphones App on your mobile phone or JBL QuantumEngine on your PC. •...
  • Page 15 Controls available in Bluetooth connection BIXBY/SIRI ® /... BIXBY/SIRI /... ® Sound mode switching To switch between OFF (default), ANC and Ambient Aware • in 2.4GHz connection, tap the touch area on either earbud. • in Bluetooth connection, tap the touch area on the left earbud. To enable or disable Talkthru •...

  • Page 16: Additional Features

    Mute/unmute • During gaming in 2.4GHz connection, hold the touch area on either earbud for two seconds to mute or unmute the microphone. • During a call in Bluetooth connection, hold the touch area on the left earbud for two seconds to mute or unmute the microphone. Playback controls •...
  • Page 17 With this feature enabled on the app, the music playback pauses when you take off the earbuds, and resumes when you wear the earbuds again. Sidetone On the app, you can adjust the volume of your own voice that you can hear during a call.

  • Page 18: Power Off

    Factory reset 1. Take out both earbuds from the charging case. 2. Double tap and then hold the touch area on either earbud for five seconds.  The LEDs on both earbuds flash blue twice quickly.  You can hear “Power off“ from the earbuds. •...

  • Page 19: Led Behavior

    LED behavior LED on earbud: LED indication Status Meaning Flashing blue quickly BT connecting Solid blue for five BT connected seconds Flashing blue slowly BT not connected LEDs on charging case: LED indication Status Meaning LED flashing Low battery white for five times or 3 LED solid Charging...

  • Page 20: Cleaning The Product

    Cleaning the product Use a clean cotton swab slightly moistened with alcohol to: 1. Remove earwax and dirt from the ear tips on your earbuds. 2. Clean the charging pins on your earbuds and in the charging case respectively. Then use a dry and soft cotton to rub down the dust and lint. 3.

  • Page 21: Product Specifications

    Product Specifications • Model: QUANTUM TWS • Driver size: 10 mm/0.39" Dynamic Driver • Power supply: 5 V • Earbud: 5.5 g per pc (11 g combined) /0.012 lbs per pc (0.024 lbs combined) • Dongle: 2.5 g / 0.006 lbs •...
  • Page 22 • Bluetooth transmitter power: <12 dBm EIRP • Bluetooth transmitter modulation: GFSK, π/4 QPSK, 8DPSK • Maximum operation temperature: 45 °C • 2.4GHz Wireless transmitter power: <14dBm EIRP • 2.4GHz Wireless modulation: GFSK, π/4 DQPSK • 2.4GHz Wireless carrier frequency: 2400 MHz - 2483.5 MHz NOTE: •...

  • Page 23: Troubleshooting

    No sound or poor sound • Make sure you have chosen JBL Quantum TWS as the default device in the game sound settings of your PC, Mac or gaming console device. • Adjust volume on your PC, Mac or gaming console device.
  • Page 24 My voice cannot be heard by my teammates • Make sure you have chosen JBL Quantum TWS as the default device in the chat sound settings of your PC, Mac or gaming console device. • Make sure the microphone is not muted.
  • Page 25 HP_JBL_Quantum TWS_OM_SOP_EN_V7...

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