Fix problems with connecting
Bluetooth devices
If your Bluetooth device won't connect, it could be an issue with
the Bluetooth device or your TV.
Troubleshoot connection issues
1
Turn off your Bluetooth device and then turn it back on.
After your device is reset, try to pair it again.
2
If you have multiple devices paired with your TV, disconnect
the ones you're not using.
3
Unplug your TV for 10 seconds and then plug it back in.
When your TV is on, try to pair it again.
4
Check if your Bluetooth device connects to other devices,
such as a phone or tablet.
A. If your device connects to other devices:
Reset your Google TV device to factory settings.
B. If your device doesn't connect to other devices:
Check that your Bluetooth device has up-to-date
software or get help from the device's manufacturer.
Help & Feedback
Help
Philips support app assisting you with trouble shooting.
Send feedback
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