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Summary of Contents for Akuvox HCP-R15P
- Page 1 Akuvox Big Button SIP Phone R15P User Manual...
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Page 2: Table Of Contents
Content 1 Overview...................4 1.1 Introduction.......................4 1.2 Features......................5 1.3 Keypad....................... 7 1.4 Installation......................8 1.5 Installation Steps....................9 2 Functions..................11 2.1 Make a call.......................11 2.2 Call Method..................... 11 2.3 Answer a call....................11 2.4 Call Hold/Resume.................... 12 2.5 DND......................... 12 2.6 Call waiting...................... 12 2.7 Call forward..................... - Page 3 3.10 History Management..................22 3.11 SIP account management................23 3.12 Basic Network Settings..................23 3.12.1 LAN Port....................24 3.12.2 PC Port....................24 3.12.3 VLAN Port.................... 25 3.13 Webserver..................... 25 3.14 Reset to factory..................... 25 3.15 Password setting....................25 3.16 Reboot......................26 4 Web interface................. 26 4.1 Static->...
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Page 4: Overview
1 Overview 1.1 Introduction Akuvox R15P is a big button phone with full duplex hands-free speakerphone. It also can be called Akuvox Big Button SIP phone. Specially for the elder, R15P provides many handy features, like emergency call, remote pendant control and speed dial. -
Page 5: Features
1.2 Features Highlights Easy to use HD Voice with High Adjustable Volume Adjustable Tone Hearing Aid Compatible (HAC) Big Buttons, SOS key Up to 10 Wireless Emergency Pendants Supported(Optional) Support PoE Fully Compatible with Asterisk, BroadSoft Platform ... - Page 6 Network Feature SIP V1(RFC2543), V2(RFC3261) Static IP/DHCP for IP configuration 3 DTMF modes: In-Band, RFC2833, SIP INFO HTTP/HTTPS Web Server for Management NTP for Auto Time Setting TFTP/FTP/HTTP/HTTPS Protocols 802.1Q VLAN Administrator Feature ...
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Page 7: Keypad
1.3 Keypad Key name Function Description Soft key Key combination includes functions such as History/Favorites/Redial/Call Return/HotDesking/XML Browser/DND/Menu/MSG/S tatus/Book/FWD/PickUp/Gro up /PickUp/Intercom/Speed Dial/and so on. Tone key Turn down or turn up the tone by pressing the “-“ key or the “+” key. Volume key Turn down or turn up the volume... -
Page 8: Installation
SOS key Dial out the specified emergency number Return/Recall/Transfer key Back to the previous page or dial out the latest incoming call. Redial key View Missed Calls, Incoming Calls and Dialed Calls. Speaker key Make phone into hands-free mode. Memory key Dial pre-configuration relative number. -
Page 9: Installation Steps
Akuvox R15P and the other end to wall network jack. Step 3 – Connect the computer Connect one end of the RJ-45 Ethernet cable to the PC port at the back of the Akuvox R15P and the other end to the Ethernet port on you computer. - Page 10 Step 5 - Using with a pendant Pendant needs to match with IP Phone. After learning, users can use pendant to call out the emergency number. Please refer to the chapter 3.7 for detail. NOTE: 1.Each phone has its own IP address, you can check in Status interface. 2.
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Page 11: Functions
2 Functions 2.1 Make a call User can make a phone call via the following methods： 1. Pick up the handset, icon will be shown on the idle screen. 2. Press the Handfree key, icon will be shown on the idle screen. 3. -
Page 12: Call Hold/Resume
2.4 Call Hold/Resume 1. Press softkey to put User active call on hold. 2. If there is only one call on hold, press the hold softkey to retrieve the call. 3. If there are more than one call on hold, press the line button, and select the call, and then press the Resume button to retrieve the call. -
Page 13: Call Transfer
The Network conference feature allows you to add or delete the party who attend the conference. The local conference feature of IP phone Akuvox R15P can invite two parties at most to attend conference. The conference type of IP phone Akuvox R15P is Local... -
Page 14: Call Pickup
2.10 Call pickup You can use pickup to answer other users’ incoming call. The IP phone Akuvox R15P supports specified pickup and group pickup. Specified pickup can answer specified user’s incoming calls 1. Set specified pickup key via website PATH: Phone->Key/Display->Soft key/Function Key, setup the Type as Pickup,enter the pickup number in Value and select the corresponding account. -
Page 15: Auto Redial
enter the corresponding value. 2.13 Auto redial When hang-up by the other party, call failure during the calling, the phone will enter the auto-redial screen, and begins to count. Press soft key or wait for the time is up. After trying the predefined times of setting of auto-redial, the phone will hang-up automatically. -
Page 16: Intercom
2. Answer the intercom incoming calling. 3. In default situation, the IP phone Akuvox R15P will answer the intercom incoming calling automatically and make a noise. You can set the phone to enable silent mode when picking up the intercom call so that the other will not hear you. -
Page 17: Rf Number(Optional)
2.17 RF Number(optional) This function is similar with Emergency call. But different from Emergency call number, users can predefine only one RF number. After configuration, user can press the pendant to dial out the RF Number for help. Setup RF Number in website: 1. -
Page 18: Settings
3 Settings 3.1 Language You can change the Phone language through below method: Press Menu->Settings->Basic Setting->Language 3.2 Data&Time 1. The IP phone displays Time and Date in Idle status. You can set the Time and Date obtain from SNTP server automatically or you can set the time and date manually. 2. -
Page 19: Ringtones
1. The Ring Tone refers to incoming ring tone, which remind the user that there is a new incoming call. The IP phone Akuvox R15P supports phone ring tone to distinguish the incomings from other near phones’ ring tone; Besides, the IP phone Akuvox R15P also support setting specific incoming ring tone for contacts. -
Page 20: Phone Tone
3.5 Phone Tone R15P supports different sound frequencies. To adapt to different people by adjusting different levels. For example, in order to hear clearly, using high frequency is more suitable for the elders. Please press the Tone key in the keypad to adjust an appropriate phone tone. 3.6 Backlight Set the screen backlight level and duration. -
Page 21: Phone
3.9.1 Local Phone Book The Local Phone Book is used for storing the contacts names and number. The Akuvox R15P can store up to 500 entries contacts. You can add, edit, delete, search, or call any contact from the Local Phone Book. -
Page 22: Blacklist
Search Contacts interface. 3.9.2 Blacklist 100 Blacklists contacts are available with Akuvox R15P IP phone. You can add, edit, delete, search or call contact. Any calls from the number in the blacklists will be rejected. -
Page 23: Sip Account Management
1. Press the soft key, the LCD will display all the recent calls； 2. Press the soft key to select the log； 3. Press the soft key and select the detail. The LCD will display the detailed information of this log; Press the soft key, to make a call from the History;... -
Page 24: Lan Port
3.12.1 LAN Port DHCP Mode 1. In the Network Settings interface, press the softkey to enter LAN Port. 2. In the LAN Port interface, press key on the phone keyboard to select DHCP (default is DHCP). 3. Press soft key to enter the DHCP switch interface, it will auto return to last interface after seconds. -
Page 25: Vlan Port
3.12.3 VLAN Port LAN Port 1. In the VLAN Port interface, press soft key to select LAN Port, press soft key to enter LAN Port. 2. In the LAN Port interface, press soft key to configure the functionality Enable, VID, Priority. 3. -
Page 26: Reboot
3.16 Reboot This is a function to reboot the phone. 1. In the Advanced Setting interface, press soft key to select Reboot; 2. Press soft key to reboot the phone. 4 Web interface Web user interface (we will used Web UI for short in the following context) which is used for user or administration to check or change the IP SIP phone’s settings. -
Page 27: Static-> Basic
4.1 Static-> Basic Sections Description Product Information To display the device’s information such as Model name, MAC address (IP device’s physical address), Firmware version and Hardware firmware. Network Information To display the device’s Networking status(LAN Port),such as Port Type(which could be DHCP/Static/PPPoE), Link Status, IP Address, Subnet Mask, Gateway, Primary DNS server, Secondary DNS server, Primary NTP server and Secondary NTP server(NTP server is used to... -
Page 28: Account-> Basic
4.2 Account-> Basic Sections Description SIP Account To display and configure the specific Account settings. Status: To display register result. Display Label: Which is displayed on the phone’s LCD screen. Display Name: Which is sent to the other call party... - Page 29 for displaying. Register Name: Allocated by SIP server provider, used for authentication. User Name: Allocated by your SIP server provide, used for authentication. Password: Used for authorization. SIP Server 1 To display and configure Primary SIP server settings. ...
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Page 30: Account-> Advanced
4.3 Account-> Advanced... - Page 32 Sections Description SIP Account To display current Account settings or to select which account to display. Codecs To display and configure available/unavailable codecs list. Codec means coder-decoder which is used to transfer analog signal to digital signal or vice versa. Familiar codecs are PCMU(G711U), PCMA(G711A), G722 (wide-bandth codecs), G723,G726,G729 and so on.
- Page 33 every time the IP phone receives a provisional SIP message from SIP server. User=phone: If enabled, IP phone will send user=phone within SIP message. PTime: Interval time between two consecutive RTP packets. Anonymous Call: If enabled, all outgoing call for the designated account will be anonymous number.
- Page 34 UDP Keep Alive message: If enabled, IP phone will send UDP keep-alive message periodically to router to keep NAT port alive. UDP Alive Msg Interval: Keepalive message interval. Rport: Remote Port, if enabled, it will add Remote Port into outgoing SIP message for designated account.
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Page 35: Network-> Basic
4.4 Network-> Basic Sections Description LAN Port To display and configure LAN Port settings. DHCP: If selected, IP phone will get IP address, Subnet Mask, Default Gateway and DNS server address from DHCP server automatically. Static IP: If selected, you have to set IP address, Subnet Mask, Default Gateway and DNS server manually. -
Page 36: Network-> Advanced
4.5 Network-> Advanced Sections Description LLDP To display and configure LLDP settings. LLDP Active: To enable or disable LLDP feature. Packet interval: To configure the interval for LLDP admin message. - Page 37 Note: LLDP stands for Link Layer Discovery Protocol, it’s used to exchange device information between any two directly-connected devices. LLDP is often used to configure Voice Vlan automatically for IP phone. Local RTP To display and configure Local RTP settings. ...
- Page 38 Note: TR-069(Technical Report 069) is a technical specification entitled CPE WAN Management Protocol (CWMP).It defines an application layer protocol for remote management of end-user devices. 802.1x To display and configure 802.1x settings. 802.1x Mode: To enable or disable 802.1x. ...
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Page 39: Phone-> Time/Language
4.6 Phone-> Time/Language Sections Description Web Language To choose the web language. LCD Language To choose the phone language. Format Setting To configure time display settings. Time Format: Determine what format to display on Phone UI(12 hour/24 hour). Date Format: Determine what format to display on Phone UI for Date. - Page 40 manually or get from Internet automatically via NTP server. Manual: To set Time and Date manually. Auto: To get Time via NTP server. Note: If you set time to be Manually, it only takes effect till next reboot, after reboot, the phone will switch to Auto mode automatically, because there is no way for IP phone to record time during power off.
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Page 41: Phone-> Preference
4.7 Phone-> Preference Sections Description Headset Mode To enable or disable Headset Mode. Active: If enabled, the default audio track will be headset mode, if audio track is changed during a call, it will be back to headset mode after you hangup the call. - Page 43 Sections Description Mode To enable or disable feature key sync. Feature Key Sync: To enable or disable feature key sync. Mode: Select the desired mode. Forward Transfer To display and configure Forward setting. Note: There are three types of forward: Always Forward, Busy Forward and No answer Forward.
- Page 44 Intercom Mute: If enabled, once call established, the callee will be muted. HotLine HotLine allows user to call out a defined number automatically after hearing the dial tone without dialing any number. Active: To enable or disable HotLine feature. ...
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Page 45: Phone-> Voice
4.9 Phone-> Voice Sections Description Echo Canceller Echo Canceller: To remove acoustic echo from a voice communication in order to improve the voice quality . VAD(Voice Activity Detection): Allow IP phone to detect the presence or absence of human speech during a call. - Page 46 noise until voice activity resumes. The insertion of artificial noise gives the illusion of a constant transmission stream, so that background sound is consistent throughout the call and the listener does not think the line has released. Jitter Buffer Jitter buffer is a shared data area where voice packets can be collected, stored, and sent to the voice processor in even intervals.
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Page 47: Phone-> Key/Display
4.10 Phone-> Key/Display Sections Description Soft Key Allows user to assign specific feature to the designated soft keys. For softkey, the available features list: DND, Menu, MSG, Status, Book, Fwd, PickUp, Group, Pickup, Intercom, Speed Dial, History, Favorites, Redial, Call Return, Hot Desking, XML Browser. Function Key Allows user to assign specific feature to the designated function keys. -
Page 48: Phone-> Ringtone
Allow user to upload and view ringtone files or delete uploaded ringtone files. Note: Ringtone files must be .wav format and has some specific requirement, please contact to Akuvox technical support team for instructions how to make ringtone files. System ringtones files cannot be deleted thus user can only delete uploaded ringtones. -
Page 49: Phone-> Tones
4.12 Phone-> Tones Sections Description Tones Allows user to select a specialized tone sets (classified by countries) or to customize own tones. Note: Available country tones sets are: China,Spain,Luxembourg,Sweden,Taiwan,Belgium,Denm ark,Finland,Germany,Netherlands,Norway,Portugal. -
Page 50: Phone-> Replace Rule
4.13 Phone-> Replace rule Sections Description Rules Allow user to select Replace rule or Dial-now to display or edit. Rules Modify Allow user to modify selected rules information, for replace rule, you can modify related accounts, prefix and replace. Area Code Area codes are also known as NPAs (Numbering Plan Areas). -
Page 51: Phone-> Dial Now
4.14 Phone-> Dial Now Sections Description Rules Allow user to select Replace rule or Dial-now to display or edit. Dial Now Delay Allow user to configure dial now delay time for dial now. It means user can configure the IP phone to dial out the phone number automatically after the designated delay time if it match any dial now rule. -
Page 52: Phone-> Action Url
4.15 Phone-> Action URL Sections Description Action URL To display and configure Action URL settings. Setup Completed: When the IP phone completes startup. Registered: When the IP phone successfully registers an account. Unregistered: When the IP phone logs off the registered account. - Page 53 Incoming Call: When the IP phone receives an incoming call. Outgoing Call: When the IP phone places a call. Established: When the IP phone establishes a call. Terminated: When the IP phone terminates a call. Open DND: When the IP phone enables the DND mode.
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Page 54: Phone-> Multicast
changes from idle to busy. Busy To Idle: When the state of phone changes from busy to idle. 4.16 Phone-> Multicast Sections Description Multicast Setting To display and configure the Multicast setting. Paging Barge: Choose the multicast number ,the range is 1-10. ... -
Page 55: Phone-> Emergency Call
4.17 Phone-> Emergency Call Sections Description RF Key(optional) RF Key can be setup as Speed Dial and Emergency call. Enter the target number or IP address in value bar. Emergency call To ensure the emergency call is never lost. R15P can call out for three emergency numbers for every 60 seconds(by default) in a loop. -
Page 56: Phonebook-> Local Phone Book
4.18 PhoneBook-> Local Phone Book Sections Description Contact To display and select local contact type. All Contacts: To display or edit all local contacts. Favorites: To display or edit favorites contacts. Black List: To display black list contacts. Search To search designated contacts from local phonebook. -
Page 57: Phone-> Call Log
refer to section “Remote Control” in the Web UI->Phone->Call Feature page. Group To display or edit Group contacts. Contact Setting To display or change Group name, related ringtone or description. Import/Export To import or export the contact or blacklist file. 4.19 Phone->... -
Page 58: Upgrade-> Advanced
Sections Description Upgrade To select upgrading rom file from local or a remote server automatically. Note: Please make sure it’s right file format for right model. Firmware version To display firmware version, firmware version starts with MODEL name. Hardware Version To display Hardware version. - Page 59 Sections Description PNP Option To display and configure PNP setting for Auto Provisioning. PNP: Plug and Play, once PNP is enabled, the phone will send SIP subscription message to PNP server automatically to get Auto Provisioning server’s address. By default, this SIP message is sent to multicast address 224.0.1.75(PNP server address by standard).
- Page 60 DHCP option: If configured, IP Phone will use designated DHCP option to get Auto Provisioning server’s address via DHCP. This setting require DHCP server support corresponding option. Manual Autop To display and configure manual update server’s settings. URL: Auto provisioning server address. ...
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Page 61: Security-> Basic
bytes), and will top capturing once reaching this maximum size. Others To display or configure others features from this page. Config file: To export or import configure file for IP phone. 4.22 Security-> Basic Sections Description Web Password Modify To modify user’s password. ... - Page 62 Sections Description Web Server Certificate To display or delete Certificate which is used when IP phone is connected from any incoming HTTPs request. Note: The default certificate could not be deleted. Web Server Certificate To upload a certificate file which will be used as server Upload certificate.
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Page 63: Troubleshooting
5 Troubleshooting Issue 1：The LCD does not light up Check the AC power adapter. Make sure it is the one provided in your package. Check the power outlet. Make sure that the power that outlet you are plugging your device into is working. - Page 64 The pendant is in factory test mode. This issue is caused by pressing the pendant button when you install the battery. Please install the battery again without pressing the button. Issue 6 The pendant is flashing red when i press it. ...
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