Setting Up Cellular Failover - Cisco MERAKI MX67 Installation Manual

Setting up Cellular Failover

The MX67C and MX68CW have an embedded LTE module for cellular failover connections. The following section will
walk through first-time set-up of an MX with an internet connection as a primary connection and cellular as failover.
Note that the IMEI cannot yet be found on the Meraki dashboard, only on the physical label of the device. The
IMEI of the MXs with embedded LTE, as well as the serial number and MAC address, can be found on the
product label at the bottom of cellular-embedded MX devices.
To set up the cellular failover connection, follow the steps below:
1. Power off the MX. Swapping/installing SIM cards while the MX is powered on may cause unexpected behavior or
errors
2. For the MX67C, connect the antennas for cellular reception. Antennae are pre-attached for the MX68CW
3. Open the SIM tray using the SIM card removal tool included in the box
4. Insert a nano SIM card (4FF size) and close the SIM tray
5. Connect the uplink for the MX device via a wired connection to connect to the Meraki cloud
6. Power on the MX and wait for the MX to show as online in the Meraki dashboard
7. Check with the carrier of choice if an APN needs to be configured. If so, do that from the Meraki Dashboard under
Security Appliance > Monitor > Appliance Status > Uplink tab
8. Navigate to Security Appliance > Monitor > Appliance Status > Uplink tab and next to Status, select the edit
(pencil) button and then select Enabled. When the cellular uplink is successfully connected, you will be able to see
the status on the left hand side of the Appliance Status page and in the Uplink tab. The connection will say
Ready when it is successfully connected
9. Test the cellular failover connection by unplugging the wired connection or by using the traceroute tool under
Security Appliance > Monitor > Appliance Status in the Tools tab
10. If, after following the steps above, the SIM card is not detected, please confirm with your carrier that the SIM card
is active and has data. You will need the ICCID of the SIM card and IMEI of the device to get troubleshooting help
from the carrier
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