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52
TROUBLESHOOTING
Problem
Icemaker is not
Refrigerator was recently
making ice.
installed or icemaker recently
connected.
Icemaker not turned on.
The refrigerator is not connected
to a water supply or the supply
shutoff valve is not turned on.
Icemaker shutoff (arm or
sensor) obstructed.
Reverse osmosis water filtration
system is connected to your
cold water supply.
Ice has bad taste
Water supply contains minerals
or odor.
such as sulfur.
Icemaker was recently installed. Discard the first few batches of ice to avoid
Ice has been stored for too
long.
The food has not been stored
properly in either compartment.
The interior of the refrigerator
needs to be cleaned.
The ice storage bin needs to be
cleaned.
Possible Causes
It may take up to 24 hours for each compartment
to reach the desired temperature and for the
icemaker to begin making ice.
Locate the Ice On/Off button on the display and
confirm that it is turned On.
Connect refrigerator to the water supply and turn
the water shutoff valve fully open.
If your icemaker is equipped with an ice shutoff
arm, make sure that the arm moves freely. If
your icemaker is equipped with the electronic ice
shutoff sensor, make sure that there is a clear
path between the two sensors.
Reverse osmosis filtration systems can reduce
the water pressure below the minimum amount
and result in icemaker issues.
(Refer to the Water Pressure section.)
A water filter may need to be installed to
eliminate taste and odor problems.
NOTE: In some cases, a filter may not help. It
may not be possible to remove all minerals / odor
/ taste in all water supplies.
discolored or bad tasting ice.
Ice that has been stored for too long will shrink,
become cloudy, and may develop a stale taste.
Throw away old ice and make a new supply.
Rewrap the food. Odors may migrate to the ice if
food is not wrapped properly.
See the Care and Cleaning section for more
information.
Empty and wash the bin (discard old cubes).
Make sure that the bin is completely dry before
reinstalling it.
Solutions
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